Use a room phone in shared spaces such as a conference room, reception desk, or phonebooth.
Keep in mind that room phones introduce a recurring cost. Aside from purchasing the hardware, you'll also need to pay a monthly fee for the license in order to use a room phone. If you'd like to purchase room phone licenses first, navigate to the Billing menu in the web portal.
Let's take a look at managing a room phone in Dialpad.
Add a Room Phone
From Dialpad.com, navigate to Admin Settings > Office > Desk Phones > Room Phones.
Select Add a Room Phone and choose a compatible desk phone.
Follow the on-screen walkthrough, and soon your room phone will be set up.
Remove a Room Phone
From Dialpad.com, navigate to Admin Settings > Office > Desk Phones > Room Phones.
Select Options > Remove alongside a room phone in the list.
Dialpad will take just a moment to remove this room phone.
Add, Change, or Remove an Extension
From Dialpad.com, navigate to Admin Settings > Office > Desk Phones > Room Phones.
Select Options > Add Extension alongside a room phone in the list.
Enter a 5-digit extension, then select Save.
If you'd like to change or remove an extension, return to Options and select Edit Extension. Enter a different 5-digit extension and select Save, or select Remove Extension to remove it.
Edit Settings
From Dialpad.com, navigate to Admin Settings > Office > Desk Phones > Room Phones.
Select Options > Edit alongside a room phone in the list. Here you'll access these options:
- Name
- Ring Duration & Forwarding
- Registered Emergency Services Location (E911)
- Outbound ID
- Outbound Calling & International Calling
- Call Queuing (Enterprise plan only)
Make any adjustments necessary, then select Done.
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