Supported Desk and Room Phones
  • 08 Sep 2023
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Supported Desk and Room Phones

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Article Summary

Learn more about how to set up a user desk phone or set up a room phone.

Dialpad supports the following Obihai, Polycom, and Yealink IP desk and room phones, purchased directly from Dialpad or not.

Supported Desk Phones

Use the chart below to view Dialpad's supported desk phones and their tested firmware.

Obi for Dialpad 300 ATA — Firmware: 3.2.2.6259

VVX x50 Series Obi-edition (250, 350, 450) — Firmware: 6.4.3.10318

VVX 200, 300, 310, 400, 410, 500, 600 — UCS Firmware: 5.9.7.3480

VVX 201, 301, 310, 311, 401, 411, 501, 601 — UCS Firmware: 6.4.2.3256

* Apart from the VVX x50  and DECT series, Polycom phones have 2 generations. If your device ends in a 1 (as opposed to 0), please use the newer firmware. 

Poly D230 DECT — Firmware:7.1.3.9112

SIP-T33G — Firmware:124.86.0.51

SIP-T43U – Firmware:108.86.0.51

SIP-T46U – Firmware:108.86.0.51

SIP-T48U – Firmware:108.86.0.51

SIP-T54W – Firmware: 96.86.0.45

SIP-T57W – Firmware: 96.86.0.127

B 10 -Firmware: 1.0.2

B 20 -Firmware: 1.0.2

B 30 -Firmware: 1.0.2

Supported Room Phones

Use the chart below to easily view Dialpad's supported room phones and their tested firmware.

Polycom Trio 8300 — Firmware: 8.1.2

Polycom Trio 8500 — Firmware: 7.2.1.1679

Polycom Trio 8800 — Firmware: 7.2.1.1679

Polycom Trio C60 — Firmware: 5.9.5.3153

Soundstation IP 6000 — Firmware: 4.0.15

Soundstation IP 7000 — Firmware: 4.0.15


For full feature support, please check our Device Recommendations


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