Remove or Reassign a Desk Phone
- 12 Nov 2024
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Remove or Reassign a Desk Phone
- Updated on 12 Nov 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
Dialpad Admins can remove desk phones from team members or shared rooms by accessing Admin Settings, selecting Deskphones, choosing the phone to remove, and selecting Remove. To reassign a user phone, power cycle the desk phone, go to Admin Settings, select Desk Phones, and choose Add User Phone. To reassign a room phone, go to Admin Settings, select Desk Phones, choose Room Phones, select the phone to reassign, click Edit, and select a different caller ID from the drop-down menu.
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Remove a desk phone
Dialpad Admins can remove a desk phone from a team member or a shared room.
To remove a desk phone, head to your Dialpad Admin Settings.
- Navigate to Office
- Select Deskphones
- Select Options beside the phone you'd like to remove (under User Phones or Room Phones)
- Select Remove
Reassign a user phone
To reassign a user phone:
- Power cycle (reboot) the desk phone
- Head to your Dialpad Admin Settings
- Navigate to Office
- Select Desk Phones
- Select Add User Phone
- Follow the same provisioning steps as before
Reassign a room phone
To reassign a room phone, head to your Dialpad Admin Settings.
- Navigate to Office
- Select Desk Phones
- Select Room Phones
- Select Options beside the phone you'd like to reassign
- Select Edit
- Select a different caller ID from the drop-down menu
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