What's New in Dialpad Meetings
    • 01 Jul 2024
    • 7 Minutes to read
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    What's New in Dialpad Meetings

    • Dark
    • PDF

    Article summary

    Dialpad Meetings continuously updates its features to enhance customer experience. Recent improvements include sharing Ai Recaps, deleting unnecessary action items, simplified recap sharing, switching devices seamlessly, and enhancing meeting dashboards. Other updates involve new backgrounds, playbooks, call recording options, and meeting controls. The focus is on user satisfaction, bug fixes, and refining Ai features. Additional enhancements include dynamic view improvements, dark mode, faster join times, and separate app versions. The platform also offers guest mode, increased chat file size limits, video recording links in Salesforce, and meeting delegation for Google Calendar. Dialpad's Voice Intelligence is now integrated, providing speech recognition and workflow automation.


    Designed to be the hub of your business communications, we are always updating Dialpad Meetings with new features and capabilities to provide the best experience for our customers. 

    Let's take a look at our monthly highlight reel over the past two years. 

    Learn more
    For detailed information on each Dialpad Meetings product update, be sure to check out our Dialpad Meetings Releases Notes.

    June 2024 

    Share Ai Recaps from email | Dialpad Meeting hosts can now easily share a meeting's Ai Recap directly from the summary email, ensuring all participants stay informed and up-to-date.

    May 2024

    Delete Action Items from Ai Recaps | Did Dialpad Ai capture an Action Item that you decided you don't need to follow up on? No problem! Now, easily stay on track of the most important tasks by deleting unneeded Ai Action Items from your Ai Recaps.  


    Simplified Ai Recap sharing | Want to share your Ai Recap's list of Action Items, or perhaps just copy the text and pop it into a chat? With Dialpad's simplified Ai Recap sharing options, you can now select  'Copy recap text' to instantly add the Ai Recap details to your clipboard and share wherever you like.  

    April 2024

    Switch Devices | Switch effortlessly between your mobile and desktop devices without the hassle of reloading or logging in again. Stay connected and productive no matter where you are, ensuring uninterrupted collaboration from anywhere. 

    March 2024

    Meeting dashboard improvements | We re-designed the Dialpad Meetings Dashboard, featuring a sleek design with simplified scheduling options, and a more polished appearance.

    Co-host Ai Recap access | Sharing is caring! We added the option for Co-hosts to share an Ai Recap, and included Dialbot notifications and email confirmations, too. 

    February 2024

    New Dialpad Meeting backgrounds | Say hello to a fresh backdrop as we've introduced 160 new virtual backgrounds for your Ai Meetings. This makes our Surprise Me background setting much more fun!

    January 2024

    This month's releases were a testament to our commitment to user satisfaction. Instead of introducing new functionality, we focused on fixing bugs and polishing our robust Ai features to ensure a flawless and refined meeting experience.

    December 2023

    Playbooks for Dialpad Meetings | Ai Playbooks are now available in Dialpad Meetings! The Ai playbook will be automatically selected for the Dialpad Meetings user if they belong to a single group and are on an external meeting.

    Initiating dial-out for Meetings | If users are experiencing a network issue while in or joining a meeting, a window will pop up, allowing participants to select or enter their number and dial-out within the Dialpad Meeting interface.

    Screensharing with limited connection | Participants can now view a delayed screenshare (using periodic screenshots) when screen sharing doesn't work due to certain firewall restrictions.

    November 2023

    Scheduled invite improvement | We're now including a system test on Google calendar invites. This lets you conveniently test your setup (audio and video) before joining a meeting.

    Renamed phone number to 'Dial-in' number | We've updated the label on your Dialpad Meetings number. It's now called your Dial-in number to help differentiate, and avoid confusion.

    October 2023

    Dynamic view improvements | Dynamic view is now available for everyone! You can now view more than 16 participants on the Dynamic View layout when organizing a conference call for a huge group. 

    Call recording greeting update | Don't want your meeting to have a 'This call is being recorded' prompt? No problem, we've added a new setting that allows you to turn the audible call recording greeting on and off. 

    Summary email update | We revamped our call summary email so that it doesn't display too much personal information. We know how important (and confidential!) phone numbers are, so we've removed them from the subject line. 

    September 2023

    Mic and camera improvements | We shortened the delay for camera and mic activity when joining a meeting.

    August 2023

    Dark Mode | We added Dark Mode to Dialpad Meetings! Choose to view your favorite virtual meetings in Light or Dark Mode, or have it automatically update based on your system preferences. 

    July 2023

    Our team updated a lot of behind-the-scenes functionality.  We’ll return next month with more high-profile product updates. 

    June 2023

    Improved Meeting Entry | Gone are the days of fussing with your background and headset volume when you arrive at a meeting. We've revamped the entry process by removing any unnecessary steps when you join a meeting. Now, you and your guests can effortlessly configure your audio, video, and virtual backgrounds before you join the meeting. 

    May 2023

    New Default Settings | You talked, we listened! Based on User feedback and the frequency of settings customization, we've updated the following settings to be the default behavior.

    1. Auto-expand chat on the first message — expands the chat window as soon as the first chat message is sent
    2. Allow capture of custom actions — allows custom action item details to be noted in the Meeting history

    Rebrand | Dialpad Meetings is so much more than your basic virtual meeting software. Dialpad's proprietary Ai improves every aspect of our product, and we feel it's only fitting to have the product name reflect it. Dialpad Meetings is now Ai Meetings! 

    April 2023

    Internal and External Meeting Filters | Learn more about who your company is meeting with by filtering your meeting data by Internal or External participants (or, view both!)

    Meeting controls for Picture-in-Picture sharing |You can now access the microphone and video controls while you are using Picture-in-Picture sharing. 

    Icon Refresh |  We've upgraded our icons and formatting to make your meeting experience as intuitive (and aesthetically pleasing!) as possible. You'll notice enhanced icons and an overall look and feel that matches the rest of the Dialpad experience. 

    March 2023

    Faster join time | We reduced the join time by one second! 

    Separate Intel and Apple M1/M2 app versions | We now offer two separate builds for Intel and M1/M2 architecture:  

    • On the download page, Users have the option to choose between Intel and M1
    • When you update the app, the correct build will be downloaded automatically

    Self-View options on all layouts | Self-view options are now available across all the layouts and not uniquely in dynamic views.

    February 2023

    Waiting Room Improvement | Waiting room participants are automatically moved to the new waiting room when the earlier meeting is over. Previously, whenever someone was in the waiting room and the meeting room ended, the waiting participants were kicked out.  

    Meeting duration logs to Salesforce | We have started sending call duration information in Salesforce so that it can be logged to your records. Now, when a Meeting ends, the corresponding task receives the Meeting Duration information in seconds.

    January 2023

    Guest Mode | Mobile users can now join a Dialpad meeting without the fuss of creating an account or signing-in by joining the meeting as a Guest on the mobile apps. 

    December 2022

    New and Improved Bottom Bar | We've launched our improved Dialpad Meetings controls to all Users! This update places the functions you need at your fingertips — organizing features in a more cohesive manner and making it a piece of cake to configure your microphone and camera.  Learn more about your new and improved bottom bar here.

    November 2022

    Increased Chat File Size Limit | We have increased the file upload limit to 50MB from 15MB while sharing images via chat.

    Video Recording Links in Salesforce | Salesforce activity now consists of video recording links! Previously, we only sent audio recordings and call summary links (when available), but now you can access the full video recording.

    October 2022

    New and Improved Bottom Bar EAP | We always want to make your meetings more accessible and more intuitive. So, we've launched our Early Access Program for the new and improved bottom bar!


    September 2022

    Participant Search | All meeting participants can now easily search and find conference participants from within the participant panel.


    August 2022

    Meeting Delegation for Google Calendar | Dialpad Meetings now enables users to schedule meetings on behalf of others in Google Calendar. Meeting delegation allows for one-click scheduling, ensuring personal meeting rooms are used, and that the Executive has full editing permissions.

    Customizing Call Summary | Meeting Organizers can now set a name to anonymous participants in the call summary (ie those who joined with only a phone number, and no name). Earlier it was only possible in the participant panel during an ongoing call.

    July 2022

    Dialpad's Voice Intelligence is now Dialpad Ai | With built-in speech recognition and natural language processing, Dialpad Ai delivers insights and automates workflows across employee and customer experiences. You'll now see our beautiful Ai logo where you previously saw the Vi logo. 


    June 2022

    Automatically open meetings in the Dialpad App | Dialpad Meetings now allows you to change your settings to have your meeting automatically open in the Dialpad app, as well as the browser, or within Dialpad Meetings.

    Performance Enhancements | Virtual Backgrounds are now compatible with non-GPU machines! 

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