Start and Join a Meeting

Dialpad Meetings allows you to run your meetings from anywhere, whether you are the meeting organizer or an attendee.

Let's look at starting and joining a meeting.

Requirements

You'll need a reliable internet connection to get the most out of Dialpad Meetings.

Don't forget to check that your hardware and internet speed meet Dialpad Meeting's system requirements.

Start a meeting

Dialpad Meetings offers three different ways to start a meeting:

1. From the web or desktop app

2. Dial in by phone

3. Dial out by phone 

Web & desktop

To start a meeting from the Dialpad Meetings app or your desktop, select Start Meeting from your Dialpad Meetings Dashboard.

If you'd like to turn your microphone or camera on or off before starting the conference, select the appropriate icons first. You can also record the meeting and enable AI transcription.

Note

If you enable recording and/or AI transcription before starting a meeting, an audio notification plays at the start of every Dialpad Meeting. 

If you turn these features on or off while the meeting is in progress:

• A visual banner: appears on everyone’s screen for 20 seconds or until they click to close it.

• Web participants: If your account settings have audio notifications for all participants enabled, all app users and the host will hear a short audio notification (recording is on, recording off, transcription is on, transcription off)

• Phone participants: Anyone calling in (including the host) will hear an audio notification informing them that the meeting is being recorded and transcribed for use by Dialpad and its service providers.

You'll enter the meeting and await the arrival of any other Participants. Since you're the Organizer, you'll have access to the host controls.

Remember to use Chrome, Firefox, Edge (80.0.361.69 and above), Safari (11 and above), or the desktop app.

Dial-in by phone

From the Organizer phone, dial the meeting number and, if required, enter the Organizer PIN.

You'll enter the meeting and await the arrival of any other Participants.

Dial-out by phone

To start a Meeting by dialing out from your phone, select Start New Meeting from the Dialpad Meetings dashboard.

1. Select More options

2. Select Call in to 123-456-7890 (your number)

3. Enter your phone number with the region code

4. Select OK

5. Select Start Meeting 

Dialpad Meetings will dial-out to the number and, on the desktop, you'll see a view-only interface upon entering the conference.

Note

Keep in mind this capability is only available to Dialpad Meetings users in the United States and Canada.

Join a meeting

Dialpad Meetings offer three different ways to Join a meeting:

1. From the web or desktop app

2. Dial in by phone

3. Dial out by phone

Web & desktop

To join a meeting from the Dialpad Meetings web or Desktop app:

1. Select Join another meeting

   • microphone and camera access if prompted
     

2. Enter the Participant PIN if required

3.  Select your camera, microphone, and background preferences

   

4. Select Join Meeting

You'll enter the meeting alongside the Organizer and any other Participants who've joined as well.

If you don't have a Dialpad Meetings account, you'll manually enter your name prior to entering the conference.

Dial-in by phone

To dial-in to a Meeting from your phone:

1. Dial the meeting number 

2. Enter the Participant PIN if required

You'll enter the meeting alongside the Organizer and any other Participants who've joined as well.

If the Organizer shared the conference URL with you, you can still join from a computer in view-only mode to see screen shares.

Dial-out to join 

If you experience a network connection issue when trying to join a meeting (or even during a meeting), you’ll be prompted to check your network settings, and given the Dial-Out option.

Dial the number listed on the screen, or enter your phone number so that we can call you.

Note

Dial-Out is only available for guest users with an American or Canadian phone number.

You’ll only see this option when trying to join a meeting on a Room number.

Keyboard shortcuts

Keyboard shortcuts allow you to stay focused on the meeting, rather than fumbling with your mouse.

Dialpad Meetings offers the following out-of-the-box keyboard shortcuts.

Switch between devices

Whether you're stepping out for a walk, low on battery, or moving to your desktop, Dialpad Meetings lets you easily switch between devices during an active meeting.

While on an active meeting:

1. Open Dialpad Meetings on your other device 

   

2. Select Move meeting to this device

Note

You’ll need to be logged into Dialpad on the device that you transfer the meeting to. Guest users cannot transfer between devices.

Switch devices before joining a meeting

If you start joining a Dialpad Meeting on one device and decide another device will work better, you can switch devices from the meeting join flow before entering the meeting.

This lets you move between your mobile device and laptop without restarting the meeting join process.

When to switch devices

You may want to switch devices if:

• You started joining on your phone, but want to use your laptop for a larger screen.
• You started joining on your laptop, but need to move to your mobile device.
• Another device has a better camera, microphone, battery level, or network connection.

Switch devices when joining a meeting

To switch devices when joining a meeting:

1. Start joining the meeting on your current device
2. From the meeting join flow, select the option to switch devices
3. Open the meeting on the device you want to use
4. Continue joining the meeting from that device

Meetings notifications

Never miss an upcoming meeting! Dialpad lets you know when a meeting is about to start, so you can quickly join right from the app.

Join an upcoming meeting

When a scheduled meeting is starting within the next five minutes, Dialpad sends you a desktop notification and displays the meeting from the Calendar icon.

Join from a desktop notification

When the notification appears on your desktop, select Join Meeting

Join from the calendar icon

1. Select the Calendar icon
   
2. Review the meeting shown in the calendar header pill
3. Select the meeting you want to join
4. Select Join

Join an overlapping meeting

If two meetings overlap, Dialpad shows the upcoming meetings in the notification. Select the meeting you want to join, then select Join Meeting.

Tip

You can turn off meeting notifications from the Dialpad App Settings.

Frequently asked questions

When do I receive a meeting notification?

Dialpad sends a desktop notification when a scheduled meeting is about to begin. Meetings starting within the next five minutes appear in the calendar header pill.

Can I join a meeting without opening my calendar?

Yes. Select Join Meeting from the desktop notification to enter the meeting directly.