Join a Meeting Internationally
    • 12 Nov 2024
    • 3 Minutes to read
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    Join a Meeting Internationally

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    Article summary

    With Dialpad, it's easy to make international conference calls with teammates, clients, and prospects. International participants can join a call using the meeting link, and if you're on the Enterprise plan, you can have participants join by phone using an international access number too.

    Who can use this feature
    Both Free and Business Dialpad Meetings accounts permit International Participants to join their meetings - the only difference is how they connect.

    Free Accounts 

    • International Participants can join via the meeting URL.
      • Audio connection via "My Computer", or they can opt to "View Only".
    Business Accounts
    • International Participants can join via Phone or Meeting URL.
      • Meeting URL (includes audio connection via "My Computer" or "View Only")
      • Phone (requires International Access #)

    International access numbers

    With an international access number, International Participants can use their phone to call Dialpad Meetings without incurring high fees*.

    Dialpad Meetings offers international access #s to over 50 countries. To use an International Access number, follow the steps outlined below.

    Connect via phone

    To join a Dialpad conference call using a phone from outside the United States:

    1. Dial the local access number below (based on your location)
    2. When prompted, enter the organizer's conference number
    3. Press #
    • Argentina: 011 5352-7853
    • Australia: (02) 8417 2302
    • Austria: 0720 883760
    • Belgium: 02 808 40 28
    • Brazil: (11) 3500-8339
    • Bulgaria: 02 491 6412
    • Canada: (647) 694-4842
    • Colombia: (1) 5087553
    • Croatia: 01 7776 564
    • Cyprus: 25 030290
    • Czech Republic: 228 881 354
    • Denmark: 69 91 25 10
    • Dominican Republic:( 829) 954-8429
    • El Salvador: 2113 1872
    • Estonia: 668 3205
    • Finland: 09 42450409
    • France: 01 82 88 57 11
    • Greece: 21 1198 3594
    • Hong Kong: 5808 3219
    • Hungary: (1) 408 8251
    • India: 08071 279 191 and 08071 279 254
    • Ireland:( 01) 525 5652
    • Israel: 072-223-7397
    • Italy: 06 9480 3196
    • Japan: 03 4578 0172
    • Lithuania: (8-5) 214 0245
    • Malaysia: 03-9212 1770
    • Malta: 2778 0968
    • Mexico: 01 55 4628 2602
    • Netherlands: 020 808 4062
    • New Zealand: 09-887 3488
    • Panama: 833-9020
    • Peru: (01) 7087243
    • Poland: 22 307 18 02
    • Portugal: 308 802 875
    • Puerto Rico: (787) 919-0379
    • Romania: 031 630 0092
    • Singapore: 3158 0641
    • Slovakia:02/334 183 24
    • Slovenia: (01) 888 82 12
    • South Africa: 087 551 7697
    • Spain: 911 23 89 04
    • Sweden: 08-408 394 78
    • Switzerland: 022 518 08 35
    • Taiwan: 02 7705 4488
    • United Kingdom: 020 3514 1993
    • United States: (401) 283-2000

    *Dialpad does not charge you for joining a meeting with an international dial-in number or link. However, depending on your carrier and your plan, you could be charged for calling the international dial-in number. Applicable fees depend on your carrier's pricing and policies — they are not billed by Dialpad.  

    Tip
    A link to our International Access page is found at the bottom of your email invite.

    Access numbers and calendar invites

    If you’ve integrated your Outlook, you can automatically add International Access Numbers to your calendar invites. You can select as many International Access Numbers as you need. 

    Frequently asked questions

    Can International Participants call directly into my meeting if I have a toll-free number?

    No. Toll-Free numbers are only accessible from the US or CA.

    Your International Participants will have to access your conference either by:

    • Following the International Access Numbers instructions and dial into your secondary local line
    • Dialing your local conference number at their own expense

    How do I get a local conference number in my country? 

    International conference numbers are currently only available to businesses of a certain size. If you’re interested, you can reach out to our sales team. We’re able to provide conference numbers for the following countries.

    Can International Participants use the mobile app to call into my conference? 

    Technically yes, but keep this in mind:

    Since the mobile app uses your carrier to place the call, using the mobile app to connect will most likely incur high fees for your international participants. That’s why we suggest that you only use the mobile app when you’re calling a # from within your own country.

    I don’t have a local conference number — can I still use the app in my country? 

    As long as you’re the organizer, you can still use the mobile app without placing a call. Here’s how:

    • Launch your conference via the web
    • If you need audio, select My Computer
    • Open the mobile app

    You’ll see that you’re automatically placed in your conference, where you’ll see your participants and meeting controls.

    If I'm traveling internationally, how do I start my meeting? 

    Just follow the steps outlined above to start your own conference and if required by your account, enter in your organizer credentials. 



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