Getting Started

Intro to Dialpad

• What is Dialpad?
• Tour the Dialpad App
• Dialpad App Requirements
• Headset Recommendations
• Network Recommendations
• Dialpad Country Coverage Notice

Explore Products and Plans

• Dialpad Talk
• Dialpad Contact Center
• Dialpad Sell

Open or Join a Dialpad Account

• Sign Up for Dialpad
• Dialpad Self-Service Deployment Guide
• Introducing Dialpad to Your Team
• Join a Team

Number Porting

• Porting FAQs
• International Phone Number Requirements
• International Porting
• Porting Out Dialpad Numbers
• Port In Your Local Number
• Port In Your Toll-Free Number

Your Dialpad Settings

• Set Your Personal Working Hours
• Individual Call Queues (Enterprise Accounts Only)
• SMS Auto-Reply Message
• Your Dialpad Profile
• Manage Your Voicemail
• Change or Reset Your Password

Roles & Permissions

• Admin Permissions in Dialpad
• Add & Remove User Permissions
• Admin Types in Dialpad

Download Apps

• Use the Android App
• Android Best Practice Tips
• iOS Best Practice Tips
• Use the Dialpad Web App
• Available Apps
• Use the iOS App

Security

• Adjust Your Network
• Sign a Business Associate Agreement (BAA)
• Data Retention Policy
• Dialpad Subprocessors
• Data Subject Access Request
• Sign a Data Processing Agreement (DPA)