Use Over-the-Phone Commands
    • 28 Feb 2024
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    Use Over-the-Phone Commands

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    Article Summary

    Dialpad Meetings offers a range of call controls for both organizers and participants. All participants can use the command to unmute themselves, while organizers have additional commands such as locking the meeting, recording the meeting, ending the meeting, muting everyone and turning on Dialpad AI. If both AI and call recording are turned on but call recording gets turned off, AI will automatically get turned off and needs to be turned back on. Participants can access these controls over the phone or through Dialpad Meetings' mobile apps.

    Joining a meeting from your phone doesn’t mean you can't access call controls. You're still able to operate a limited amount of controls on Dialpad Meetings through over-the-phone commands.

    Different users will have different over-the-phone commands available to them. 

    Let's look at the options below.

    Commands available to all participants

    All participants can use the following over-the-phone commands:

    Unmute

    On the keypad, press **

    Commands available to Organizers

    Organizers can use the following over-the-phone commands:

    Lock Meeting

    On the keypad, press ##

    Record Meeting

    On the keypad, press 00

    End the Meeting

    On the keypad, press *3

    Mute Everyone

    On the keypad, press *6

    • Participants using the web or mobile app will see that they are muted.
    • Participants who dialed-in will hear a message notifying them that they are muted.
    • When the Organizer initiates this action, they will not hear any prompts.

    Dialpad Ai

    On the keypad, press 88

    • If both Ai and call recording are turned on but call recording gets turned off, Ai will automatically get turned off and needs to be turned back on
    Note:
    For you to be recognized as the Organizer, you’ll need to call in with your Organizer phone number.

    Looking for controls on Dialpad Meetings' mobile apps? Learn more about call controls on iOS and Android.



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