SMS Auto-Reply Message

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Enable & Create SMS Auto-Reply

To set up your SMS auto-reply, head into Your Settings from

  1. Navigate to Call Handling & Voicemail
  2. Navigate to SMS Auto-Reply
  3. Check the  SMS Auto-Reply box to enable the feature
  4. Select Automatically reply to messages when in Do Not Disturb mode or Automatically reply to messages received outside of my personal working hours.
  5. Type your personalized message to send when SMS auto-reply gets activated — it cannot be any longer than 320 characters — and hit enter to save.


How an SMS Auto-Reply Appears

When you have your SMS Auto-Reply enabled, Users and non-users of Dialpad will receive the SMS auto-reply message. As long as you chose whether to activate it for outside of personal working hours or in Do Not Disturb mode, the SMS auto-reply message will get sent in the regular conversation thread view.


If your SMS Auto-reply is more than 160 characters in length, it may be split into two messages.