Features
Pricing
Developer Docs
My Requests
Login
English
English
Ja - 日本語
Contents
x
Getting Started
Dialpad Admin
Security and Trust
Ai Meetings
Contact Center and Ai Sales
Devices
Calls, Messages, and Faxes
Integrations
Digital Engagement
Dialpad Self Service
What’s New at Dialpad
Powered by
Dialpad Release Notes
67 Articles
in this category
Share this
Print
Share
Dark
Light
Contents
Dialpad Release Notes
67 Articles
in this category
Share
Dark
Light
Dialpad Release Notes 23.09.26
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 28 Sep 2023
Dialpad Release Notes 23.09.20
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 20 Sep 2023
Dialpad Release Notes 23.09.12
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 15 Sep 2023
Dialpad Release Notes 23.09.07
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 26 Sep 2023
Dialpad Release Notes 23.08.08
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to upd...
Updated on : 27 Sep 2023
Dialpad Release Notes 23.07.31
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 03 Aug 2023
Dialpad Release Notes 23.07.11
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 03 Aug 2023
Dialpad Release Notes 23.06.21
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 03 Aug 2023
Dialpad Release Notes 23.06.06
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 09 Aug 2023
Dialpad Release Notes 23.05.23
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 04 Aug 2023
Dialpad Release Notes 23.05.15
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 03 Aug 2023
Dialpad Release Notes 23.05.09
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 03 Aug 2023
Dialpad Release Notes 23.04.16
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 03 Aug 2023
Dialpad Release Notes 23.04.06
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 01 Jun 2023
Dialpad Release Notes 23.03.17
We're always rolling out product updates with new features and capabilities to ensure you get the most out of Dialpad. Dialpad's desktop app and web portal are designed to live at the center of your business communications — be sure to update y...
Updated on : 01 Jun 2023
Dialpad Release Notes 23.03.04
We're always rolling out updates that contain new features and capabilities to ensure customers get the most out of Dialpad. Dialpad's desktop app and web portal are made to live at the center of your business communications — update your ...
Updated on : 01 Jun 2023
Dialpad Release Notes 23.02.15
We're always rolling out updates that contain new features and capabilities to ensure customers get the most out of Dialpad. Dialpad's desktop app and web portal are made to live at the center of your business communications — update your ...
Updated on : 04 Aug 2023
Dialpad Release Notes 23.01.27
We're always rolling out updates that contain new features and capabilities to ensure customers get the most out of Dialpad. Dialpad's desktop app and web portal are made to live at the center of your business communications — update your ...
Updated on : 01 Jun 2023
Dialpad Release Notes 23.01.06
We're always rolling out updates that contain new features and capabilities to ensure customers get the most out of Dialpad. Dialpad's desktop app and web portal are made to live at the center of your business communications — update your ...
Updated on : 21 Jun 2023
Dialpad Release Notes 23.01.20
We're always rolling out updates that contain new features and capabilities to ensure customers get the most out of Dialpad. Dialpad's desktop app and web portal are made to live at the center of your business communications — update your ...
Updated on : 04 Aug 2023
Dialpad Release Notes for 22.01.07
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Changes to Call Counts (May 14th, 2021)
We know that every organization and Contact Center has unique call flows and different analytics needs. Naturally, some call outcomes will be more interesting to certain Contact Centers than others. We have created a more intuitive view to display ...
Updated on : 04 Aug 2023
Dialpad Release Notes for 22.03.04
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Dialpad Release Notes 22.12.02
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Not only that, but you'll also discover some bug fixes to improve reliability. Update your desktop app , or visit Dia...
Updated on : 21 Jun 2023
Dialpad Release Notes 22.12.09
We're always rolling out updates that contain new features and capabilities to ensure customers get the most out of Dialpad. Dialpad's desktop app and web portal are made to live at the center of your business communications — update your ...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.11.18
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll...
Updated on : 22 Jun 2023
Dialpad Release Notes 22.11.04
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll als...
Updated on : 04 Aug 2023
Dialpad Release Notes 22.10.31
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll...
Updated on : 21 Jun 2023
Dialpad Release Notes 22.10.25
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll als...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.10.07
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also di...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.09.23
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.09.16
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll als...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.09.02
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.08.26
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.08.12
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.08.08
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.07.29
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.07.18
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 21 Jun 2023
Dialpad Release Notes 22.07.25
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.07.11
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.07.06
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.06.27
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 02 Jun 2023
Dialpad Release Notes 22.06.21
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 21 Jun 2023
Dialpad Release Notes 22.06.13
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 06 Jun 2023
Dialpad Release Notes 22.05.27
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 06 Jun 2023
Dialpad Release Notes 22.05.13
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the latest additions. You'll also disc...
Updated on : 21 Jun 2023
Dialpad Release Notes for 22.05.04
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Dialpad Release Notes 22.04.29
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 21 Jun 2023
Dialpad Release Notes for 22.04.22
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 21 Jun 2023
Changes to CSAT Response Rates and Exports (March 31, 2022)
We’re updating our CSAT Response Rates calculations so that they’re more meaningful and actionable metrics when comparing SMS and IVR (DTMF) surveys. Response rates are calculated as follows: Response Rate = Surveys with a response / All ...
Updated on : 06 Jun 2023
Dialpad Release Notes for 22.02.25
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Dialpad Release Notes for 22.02.11
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 21 Jun 2023
Dialpad Release Notes for 22.01.31
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 21 Jun 2023
Dialpad Release Notes for 22.01.14
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.12.10
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.12.06
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impr...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.11.19
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.11.15
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve r...
Updated on : 21 Jun 2023
Dialpad Release Notes for 21.10.22
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impro...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.11.01
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impro...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.10.18
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impro...
Updated on : 06 Jun 2023
Dialpad Release Notes for 21.10.12
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impr...
Updated on : 21 Jun 2023
Dialpad Release Notes for 21.10.04
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impro...
Updated on : 14 Jun 2023
Dialpad Release Notes for 21.09.24
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve ...
Updated on : 01 Jun 2023
Dialpad Release Notes for 21.09.17
We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to impr...
Updated on : 01 Jun 2023
Dialpad Release Notes for 21.09.14
Desktop App Version: 19.8.0c We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of...
Updated on : 01 Jun 2023
Dialpad Release Notes for 21.09.03
Desktop App Version: 19.8.0c We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad. Update your desktop app , or visit Dialpad's web portal to take advantage of the ...
Updated on : 01 Jun 2023
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Current password
Current password is required
New password
New password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password
Confirm password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password should be same as new password
Update
Change profile
Success!
First Name
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last Name
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
New email
Enter a valid email
Re-enter your password
Enter a valid password
Your profile has been successfully updated.
Update
Logout