Voicemail Drop
  • 25 Jul 2023
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Voicemail Drop

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Article Summary

Outbound calls keep your Reps busy throughout the entire day. Voicemail drop makes them more efficient by letting a Rep drop off a call and play a pre-recorded message automatically while they continue to call another prospect.

Let's take a look at voicemail drop.

Who Can Use This Feature

Voicemail drop is available to Ai Sales customers on the Pro and Enterprise plans

Enable Voicemail Drop

To enable Voicemail Drop, head to Your Settings from Dialpad.com 

  1. Navigate to Voicemail Drop
  2. Select Enable Voicemail Drop
  3. Choose the desired message to play

You can choose to record a voicemail right within Dialpad, or upload an mp3 file.

If you choose to record or create a custom message, it must be no larger than 32MB in size and no longer than 45 seconds in length.

Use Voicemail Drop

Once an outbound call goes to voicemail and you hear a 'beep' from the other side, select VM Drop.

If you have multiple Voicemail Drop options, you will be prompted to select the desired message. 

Dialpad will automatically leave a voicemail based on the option chosen. You, on the other hand, can immediately call someone else and don't have to spend precious minutes leaving messages. 


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