All day long your reps make outbound calls to prospects that end up going to voicemail.
Voicemail Drop makes your outbound reps more efficient by letting them drop off a call and play a pre-recorded message, allowing them to move on to their next call.
Enable Voicemail Drop
Navigate to dialpad.com > Your Profile > Voicemail Drop
Once you have enabled Voicemail drop, you can use the default greeting, upload your own .mp3 file, or record your own right there on your profile page.
Using Voicemail Drop
When making an outbound call, if it goes to voicemail, the Rep can press the VM Drop button in their call controls after they hear the “beep” from the other side.
If the rep has multiple VM greetings recorded they have the ability to choose which VM they would like to leave.
This will play the pre-recorded message, and drop the Rep from the call, allowing them to immediately move on to the next phone call.