Keyboard shortcuts help you work more quickly and efficiently, allowing you to do multiple tasks at once.
Let's dive into the details.
Who can use this
Keyboard shortcuts are available to all Dialpad users on the Dialpad desktop app.
Keyboard shortcuts
If you're using a MacOS device, press and hold the Command key first. Windows devices, meanwhile, rely on the control key. From there, you're able to press the appropriate key that executes the shortcut.
Dialpad offers the following keyboard shortcuts:
cmd/ctrl and n - Open dialer to start a new call.
cmd/ctrl and t - Create new message.
cmd/ctrl and / - Search contacts and messages.
cmd/ctrl and [ or ] - Back and forward between menus.
cmd/ctrl and r - Refresh the app.
cmd/ctrl and m - Minimize the app.
Frequently asked questions
Can I make my own shortcuts?
Not at this time.
Why don't they work when I'm using the browser app?
These keyboard shortcuts are not compatible with the web (browser) app.
What happens if I press Enter after typing a phone number in the app search bar?
When you enter a phone number, Call [phone number] appears as the first result and is auto-selected, so pressing Enter immediately starts a call rather than opening the expanded search results. To choose a different result, use the arrow keys before pressing Enter. On the desktop app, you can also use Cmd+N or Ctrl+N to open the dialer separately.
What about Dialpad Meetings?
Dialpad Meetings has its own set of handy shortcuts. Learn about them in this Help Center article.