Dialpad App Requirements

Dialpad is available across all major operating systems, meaning you can bring your own device and work the way you feel most comfortable — just log in and you’re all set!

Dialpad's Native Desktop App or Chrome Web App runs on laptops and desktops running Microsoft Windows, Apple MacOS (formerly Mac OS X), and Google ChromeOS.

Not only that, we also have a Chrome Web Extension so you can access Dialpad directly from your web browser!

To ensure the best possible quality of service while using Dialpad, and to take full advantage of our features, review the following operating system versions and minimum hardware specifications.

Native desktop app 

The Dialpad native desktop app is your all-in-one workspace for team and customer conversations.

Support customers, drive sales, and collaborate with your team — all in one, beautiful Ai-powered app.

Windows 8, 10, 11 (32- and 64-bit)

• +1 GHz processor
• Minimum of 4GB of memory
• 300MB of hard drive space

Mac OS X, macOS 10.15 (Catalina) or later

• +1 GHz processor
• Minimum of 4GB of memory
• 300MB of hard drive space

Chrome OS

• +1 GHz processor
• Minimum of 4GB of memory

To download and install the Native Desktop App on your Chrome, Windows, or MacOS device, click here.

Progressive web app

When you use the Dialpad Progressive Web App (PWA) you’re able to access Dialpad as a native app directly from your home screen’s app shelf. Experience faster and more reliable app performance with all the power of Dialpad.

Windows 8, 10, 11 (32- and 64-bit)

• +1 GHz processor
• Minimum of 2GB of memory
• 300MB of hard drive space
• Chrome Web Browser (version less than 1 year old)

Mac OS X, macOS 10.15 (Catalina) or later

• +1 GHz processor
• Minimum of 2GB of memory
• 300MB of hard drive space
• Chrome Web Browser (version less than 1 year old)

Chrome web extension

Dialpad's Chrome Web Extension lets you quickly launch the Dialpad app so you can call or text anyone with Dialpad directly from your Chrome browser.  

Windows 8, 10, 11 (32- and 64-bit)

• +1 GHz processor
• Minimum of 2GB of memory
• 300MB of hard drive space

Mac OS X, macOS 10.15 (Catalina) or later

• +1 GHz processor
• Minimum of 2GB of memory
• 300MB of hard drive space

Chrome OS

• +1 GHz processor
• Minimum of 2GB of memory

To add the Chrome Web Extension, click here and select Add to Chrome. Chrome will add the Dialpad extension to the top navigation bar.

Mobile app

Looking to take Dialpad on the go? Dialpad offers a mobile app for both iOS and Android devices.

Smartphones:

• iOS 15 or later
• Android 9.0 Pie or later

Check here to see if your iPhone is compatible with iOS 14.

Tablets:

• iOS 15 or later
• Android 9.0 Pie or later

Check here to see if your iPad is compatible with iOS 14.

To download and install the mobile app, visit the Apple App Store or Google Play Store.

Chromebooks

Dialpad does support Chromebooks, however, if they do not meet the following standards you are more likely to have call quality issues and slowness when attempting to multitask (using multiple tabs/apps).

• Platform: Linux x86_64
• Chrome Version: Latest (Menu > Help > About Google Chrome)
• Chrome OS Version: Latest
• Memory: 4GB
• CPU: Intel(R) Core (TM) m3-6Y30 @ 0.90GHz

Unsupported configurations

Dialpad does not support using our services through any of the following tools:

• Virtual Machines (VMs)
• Virtual Desktop Interfaces (VDIs)
• Remote Desktop Clients (RDPs)

Download

Click here to download the app of your choice. 

Stay tuned for updates!

Watch this article closely. We'll be sure to update it as Dialpad's app requirements change.