# Dialpad Help Center

> Knowledge base documentation for Dialpad Help Center.

## v1

- [What is Dialpad?](https://help.dialpad.com/docs/what-is-dialpad.md): What is Dialpad? Discover how this AI-powered communication platform helps teams manage calls, messages and meetings in one place.
- [Tour the Dialpad App](https://help.dialpad.com/docs/tour-the-dialpad-app.md): Lets walk through the Dialpad app layout, we've streamlined it to make sure all the information you need is right at your fingertips.
- [Sign Up for Dialpad](https://help.dialpad.com/docs/sign-up-for-dialpad.md): Sign up today and get a 14-day trial and enjoy Dialpad's AI-powered business communications.
- [Customer Onboarding](https://help.dialpad.com/docs/customer-onboarding.md): Learn how to set up Dialpad to serve your unique business needs and get going in no time.
- [Customer Success](https://help.dialpad.com/docs/customer-success.md): Transition to Dialpad with the help of our highly trained Customer Success team.
- [Country Coverage](https://help.dialpad.com/docs/country-coverage.md): See what services Dialpad can provide in specific countries. Hint, we offer worldwide coverage!
- [Dialpad University](https://help.dialpad.com/docs/dialpad-university.md)
- [Integrations Overview](https://help.dialpad.com/docs/integrations-overview.md)
- [Dialpad Connect](https://help.dialpad.com/docs/dialpad-connect.md): Not just any phone system, Ai Voice offers built-in Ai that transcribes calls, takes notes, and tracks action items—so you can stay focused on the conversation. Built for global scale.
- [Dialpad Support](https://help.dialpad.com/docs/dialpad-support.md)
- [Dialpad Sell](https://help.dialpad.com/docs/dialpad-sell.md): Ai Sales empowers your sales agents to convert leads into successful deals.
- [AI Agent](https://help.dialpad.com/docs/getting-started-with-ai-agent.md): Conversational Ai that works for you. Dialpad’s self-service chatbot solution makes it easy to provide virtual customer assistance.
- [Dialpad Feature Comparison](https://help.dialpad.com/docs/dialpad-feature-comparison.md)
- [Port In Your Toll-Free US Number](https://help.dialpad.com/docs/port-in-your-toll-free-us-number.md): Porting in your Toll-Free US number is easy! Learn now to submit your port request today.
- [Port In Your Local US Number](https://help.dialpad.com/docs/port-in-your-local-us-number.md): Keep your phone number when switching to Dialpad from another carrier.
- [Port Out Dialpad Numbers](https://help.dialpad.com/docs/porting-out-dialpad-numbers.md): Learn how to transfer your Dialpad number to another carrier.
- [Porting FAQs](https://help.dialpad.com/docs/porting-faqs.md): Discover the answers to your most common questions about porting to Dialpad.
- [International Porting Basics](https://help.dialpad.com/docs/international-porting-basics.md): Familiarize yourself with the essentials of porting international phone numbers here.
- [International Porting Resources](https://help.dialpad.com/docs/international-porting-resources.md)
- [International Porting Requirements and Fees](https://help.dialpad.com/docs/international-porting-requirements-and-fees.md)
- [Porting Rejection Code and Resolution Guide](https://help.dialpad.com/docs/porting-rejection-code-and-resolution-guide.md): Understand porting rejection codes and learn how to resolve any errors.
- [United Kingdom Porting Guide](https://help.dialpad.com/docs/united-kingdom-porting-guide.md)
- [Argentina Porting Guide](https://help.dialpad.com/docs/argentina-porting-guide.md): Effortlessly transfer your Argentine phone number with our seamless porting services. Keep your existing number while enjoying the benefits of our Dialpad service and support.
- [Turkey Porting Guide](https://help.dialpad.com/docs/turkey-porting-guide.md): Learn the ins and outs of porting Turkish numbers.
- [Sri Lanka Porting Guide](https://help.dialpad.com/docs/sri-lanka-porting-guide.md)
- [South Africa Porting Guide](https://help.dialpad.com/docs/south-africa-porting-guide.md): Learns the ins and outs of porting South African numbers to Dialpad.
- [Romania Porting Guide](https://help.dialpad.com/docs/romania-porting-guide-2.md): Learn the ins and outs of porting Romanian numbers to Dialpad.
- [Puerto Rico Porting Guide](https://help.dialpad.com/docs/puerto-rico-porting-guide.md)
- [Portugal Porting Guide](https://help.dialpad.com/docs/portugal-porting-guide.md): Learn the ins and outs of porting Portuguese numbers to Dialpad.
- [New Zealand Porting Guide](https://help.dialpad.com/docs/new-zealand-porting-guide.md): Learn the ins and outs of porting a New Zealand number to Dialpad.
- [Netherlands Porting Guide](https://help.dialpad.com/docs/netherlands-porting-guide.md)
- [Croatia Specific Porting Guide](https://help.dialpad.com/docs/croatia-specific-porting-guide.md): Learn the ins and outs of porting Croatian numbers to Dialpad.
- [Lithuania Porting Guide](https://help.dialpad.com/docs/lithuania-porting-guide.md)
- [Ireland Porting Guide](https://help.dialpad.com/docs/ireland-porting-guide.md): Learn the ins and outs of porting Irish numbers to Dialpad.
- [Hong Kong Porting Guide](https://help.dialpad.com/docs/hong-kong-porting-guide.md): Learn the ins and outs of porting numbers from Hong Kong.
- [Germany Porting Guide](https://help.dialpad.com/docs/germany-porting-guide.md): Learn the ins and outs of porting German numbers to Dialpad.
- [France Number Porting Guide](https://help.dialpad.com/docs/france-number-porting-guide.md): Learn the ins and outs of porting numbers from France.
- [Czech Republic Porting Guide](https://help.dialpad.com/docs/czech-republic-porting-guide.md)
- [Slovakia Porting Guide](https://help.dialpad.com/docs/slovakia-porting-guide.md): Learn the ins and outs of porting Slovakian numbers to Dialpad.
- [Slovenia Porting Guide](https://help.dialpad.com/docs/slovenia-porting-guide.md): Learn the ins and outs of porting Slovenian numbers to Dialpad.
- [Estonia Porting Guide](https://help.dialpad.com/docs/estonia-porting-guide.md): Learn the ins and outs of porting Estonian numbers to Dialpad.
- [Denmark Porting Guide](https://help.dialpad.com/docs/denmark-porting-guide.md): Learn the ins and outs of porting a Danish number to Dialpad.
- [Finland Porting Guide](https://help.dialpad.com/docs/finland-porting-guide.md): Learn the ins and outs of porting Finnish numbers to Dialpad.
- [Brazil Porting Guide](https://help.dialpad.com/docs/brazil-porting-guide.md): Learn the ins and outs of porting Brazilian numbers to Dialpad.
- [Israel Porting Guide](https://help.dialpad.com/docs/israel-porting-guide.md): Learn the ins and outs of porting Israeli numbers to Dialpad.
- [Latvia Porting Guide](https://help.dialpad.com/docs/latvia-porting-guide.md): Learn the ins and outs of porting Latvian numbers to Dialpad.
- [Canada Porting Guide](https://help.dialpad.com/docs/canada-porting-guide.md): Learn the ins and outs of porting a Canadian number to Dialpad.
- [Norway Porting Guide](https://help.dialpad.com/docs/norway-porting-guide.md): Learn the ins and outs of porting Norwegian numbers to Dialpad.
- [Sweden Porting Guide](https://help.dialpad.com/docs/sweden-porting-guide.md): Learn the ins and outs of porting Swedish numbers to Dialpad.
- [Poland Porting Guide](https://help.dialpad.com/docs/poland-porting-guide.md): Learn the ins and outs of porting Polish numbers.
- [Peru Porting Guide](https://help.dialpad.com/docs/peru-porting-guide.md): Learn the ins and outs of porting Peruvian numbers to Dialpad.
- [Panama Porting Guide](https://help.dialpad.com/docs/panama-porting-guide.md): Learn the ins and outs of porting Panamanian numbers to Dialpad.
- [Greece Porting Guide](https://help.dialpad.com/docs/greece-porting-guide.md): Learn the ins and outs of porting a number from Greece.
- [Mexico Porting Guide](https://help.dialpad.com/docs/mexico-porting-guide.md): Learns the ins and outs of porting a Mexican number.
- [Australia Porting Guide](https://help.dialpad.com/docs/australia-porting-guide.md): Learn the ins and outs of porting Australian numbers to Dialpad.
- [Cyprus Porting Guide](https://help.dialpad.com/docs/cyprus-porting-guide.md): Learn the ins and outs of porting numbers to and from Cyprus.
- [Spain Porting Guide](https://help.dialpad.com/docs/spain-porting-guide.md): Learn the ins and outs of porting Spanish numbers.
- [Switzerland Porting Guide](https://help.dialpad.com/docs/switzerland-porting-guide.md): Learn the ins and outs of porting Swiss numbers.
- [Italy Porting Guide](https://help.dialpad.com/docs/italy-porting-guide.md): Learn the ins and outs of porting Italian numbers to Dialpad.
- [Bulgaria Porting Guide](https://help.dialpad.com/docs/bulgaria-porting-guide.md): Learn the ins and outs of porting Bulgarian numbers.
- [Hungary Porting Guide](https://help.dialpad.com/docs/hungary-porting-guide.md): Learn the ins and outs of porting Hungarian numbers.
- [Chile Porting Guide](https://help.dialpad.com/docs/chile-porting-guide.md): Learn the ins and outs of porting Chilean numbers to Dialpad.
- [Belgium Porting Guide](https://help.dialpad.com/docs/belgium-porting-guide.md): Learn the ins and outs of porting Belgium numbers.
- [Austria Porting Guide](https://help.dialpad.com/docs/austria-porting-guide.md): Learn the ins and outs of number porting for Austrian numbers.
- [Porting and Number Customization](https://help.dialpad.com/docs/porting-and-number-customization.md)
- [International Porting Guides](https://help.dialpad.com/docs/international-porting-guides.md): Every country has specific porting requirements. Read through our guides to make the porting process nice and easy.
- [Download Dialpad](https://help.dialpad.com/docs/download-dialpad.md)
- [Dialpad Extension](https://help.dialpad.com/docs/dialpad-extension.md): Enhance your browser with Dialpad's Chrome extension. Click to call and message seamlessly using Dialpad directly from your browser, streamlining your communication workflow.
- [Use the Dialpad Web App](https://help.dialpad.com/docs/use-the-dialpad-web-app.md): Save storage space by using the Dialpad web app for Chrome, no app downloads required.
- [iOS Best Practices](https://help.dialpad.com/docs/ios-best-practice-tips.md)
- [Use the iOS App](https://help.dialpad.com/docs/use-the-ios-app.md): With Dialpad you get the freedom to work from anywhere on the iOS devices you use every day.
- [Use the iPad App](https://help.dialpad.com/docs/use-the-ipad-app.md)
- [Using Siri with Dialpad](https://help.dialpad.com/docs/using-siri-with-dialpad.md)
- [Android Best Practice Tips](https://help.dialpad.com/docs/android-best-practice-tips.md)
- [Use the Android App](https://help.dialpad.com/docs/use-the-android-app.md): Take Dialpad on the go with our Android app! Learn the ins and outs of the Dialpad Android app.
- [Real-Time Translation on Android](https://help.dialpad.com/docs/real-time-translation-on-android.md)
- [Dialpad App Requirements](https://help.dialpad.com/docs/dialpad-app-requirements.md): Familiarize yourself with the essential requirements to run Dialpad in any device. Ensure smooth operation by checking the system requirements and compatibility guidelines today.
- [App Updates](https://help.dialpad.com/docs/app-updates.md): Make sure that your app is up-to-date so that you can get the best Dialpad offers.
- [Check Your Inbox](https://help.dialpad.com/docs/check-your-inbox.md)
- [Searching in Dialpad app](https://help.dialpad.com/docs/searching-in-dialpad-app.md)
- [Set a Custom Status](https://help.dialpad.com/docs/set-a-custom-status.md): Set a custom status to let your colleagues know you've gone out for icecream! Use our timer feature to make sure you don't forget to remove it.
- [Set Do Not Disturb Mode](https://help.dialpad.com/docs/set-do-not-disturb-mode.md)
- [Dialpad App Presence Icons](https://help.dialpad.com/docs/dialpad-app-presence-icons.md)
- [Check Your In-App Audio Settings](https://help.dialpad.com/docs/check-your-in-app-audio-settings.md): Customize your app's audio experience effortlessly. Learn how to explore the audio settings for perfect sound.
- [Call Blocking & Spam Prevention](https://help.dialpad.com/docs/call-blocking-spam-prevention.md): End unwanted calls and spam. Learn how to block callers and safeguard your privacy.
- [Dialpad Everywhere FAQs](https://help.dialpad.com/docs/dialpad-everywhere-faqs.md): Troubleshoot common issues with Dialpad Everywhere.
- [Logging into the Native App with SSO](https://help.dialpad.com/docs/logging-into-the-native-app-with-sso.md): See how you can log in to the desktop app using Google or Microsoft.
- [Dark Mode](https://help.dialpad.com/docs/dark-mode.md): Switch between Light and Dark Mode with just a click!
- [Keyboard Shortcuts](https://help.dialpad.com/docs/use-keyboard-shortcuts.md): Use keyboard shortcuts within Dialpad for quick and easy navigation.
- [Auto Do Not Disturb (DND)](https://help.dialpad.com/docs/auto-do-not-disturb-dnd.md)
- [Join a Team](https://help.dialpad.com/docs/join-a-team.md): Learn how to get started with Dialpad. Simply accept an invitation and join a Dialpad Team.
- [Your Dialpad Profile](https://help.dialpad.com/docs/your-dialpad-profile.md): Take a tour of your profile and personalize it to perfectly match your unique requirements.
- [Make Changes to Your Profile](https://help.dialpad.com/docs/make-changes-to-your-profile.md): Easily change your profile photo, job title and more!
- [Manage Your Voicemail](https://help.dialpad.com/docs/manage-your-voicemail.md): Identify how to easily manage your voicemail and realize how Dialpad makes it so easy and personal.
- [Customize Your Caller ID](https://help.dialpad.com/docs/customize-your-caller-id.md): Switch between different Caller ID numbers for different calls. Dialpad makes changing caller ID easy!
- [Set Your Personal Working Hours](https://help.dialpad.com/docs/set-your-personal-working-hours.md): Set your Personal Working Hours to enjoy uninterrupted rest and keep your boundaries.
- [Set a Custom Ring Duration](https://help.dialpad.com/docs/set-a-custom-ring-duration.md)
- [SMS Auto-Reply Message](https://help.dialpad.com/docs/sms-auto-reply-message.md): Set up SMS Auto-Reply to let your callers know that you are unavailable or out of office.
- [Individual Call Queues](https://help.dialpad.com/docs/individual-call-queues-enterprise-accounts-only.md): If you're on our Enterprise plan, you can set up a hold queue to keep your users entertained while they wait.
- [Adjust Your Dialpad Audio Settings](https://help.dialpad.com/docs/adjust-your-dialpad-audio-settings.md): Learn how to update your audio settings to make sure seamless conversations.
- [Change or Reset Your Password](https://help.dialpad.com/docs/change-or-reset-your-password.md): Keep your account safe with a custom password. Learn how to easily change and reset your password.
- [Caller ID FAQs](https://help.dialpad.com/docs/caller-id-faqs.md)
- [Voicemail Issues](https://help.dialpad.com/docs/voicemail-issues.md)
- [App Troubleshooting](https://help.dialpad.com/docs/app-troubleshooting.md): Use Dialpad's built-in Help Menu options to troubleshoot any issues you might have.
- [Subscribe to Dialpad Updates](https://help.dialpad.com/docs/subscribe-to-dialpad-updates.md): Learn how to subscribe to Dialpad updates through the Help Center and Admin portal—so you never miss release notes, feature announcements, or content changes.
- [Manage Your Contacts](https://help.dialpad.com/docs/manage-your-contacts.md): Familiarize yourself with how to access and organize your contacts for calls and messages.
- [View Contact Information](https://help.dialpad.com/docs/view-contact-information.md): Efficiently access and organize your contact's information from the in-app contact sidebar.
- [Manage Contact Labels](https://help.dialpad.com/docs/manage-contact-labels.md)
- [Department Contacts FAQs](https://help.dialpad.com/docs/department-contacts-faqs.md)
- [Block a Number](https://help.dialpad.com/docs/block-a-number.md): Block numbers to easily stop unwelcome calls and spam.
- [Manually Sync Contacts](https://help.dialpad.com/docs/manually-sync-contacts.md): Manually sync your Exchange, Outlook or Hotmail contacts to Dialpad!
- [Contact Syncing FAQs](https://help.dialpad.com/docs/contact-syncing-faqs.md): Learn more about how we sync your contacts from Google Workspace or Microsoft 365.
- [Mobile Contacts (FAQs)](https://help.dialpad.com/docs/mobile-contacts-faqs.md): See how your phone contacts affect how to make and receive calls on your mobile device.
- [Admin Types in Dialpad](https://help.dialpad.com/docs/admin-types-in-dialpad.md): Learn about the 3 different types of Dialpad Admins, and what they can do.
- [Admin Permissions in Dialpad](https://help.dialpad.com/docs/admin-permissions-in-dialpad.md): Learn how each role allows administrators to manage user settings, optimize team performance, and maintain control over communication and collaboration tools across various levels of your organization.
- [Add, Edit or Remove User Permissions](https://help.dialpad.com/docs/add-remove-user-permissions.md): See how Dialpad gives you flexibility to choose which access is given to a user.
- [Working as an Executive Assistant](https://help.dialpad.com/docs/working-as-an-executive-assistant.md): Easily answer calls as an Executive Assistant.
- [Dialpad Self-Start Deployment Guide](https://help.dialpad.com/docs/dialpad-self-start-deployment-guide.md): Get ready to deploy Dialpad to your team by following these guidelines.
- [Add and Manage Multiple Offices](https://help.dialpad.com/docs/add-and-manage-multiple-offices.md)
- [Manage an Office](https://help.dialpad.com/docs/manage-an-office.md): Identify how to effectively manage your office, your way.
- [Centralized Office Management](https://help.dialpad.com/docs/centralized-office-management.md): Discover Centralized Office Management, a powerful feature for Company Admins to streamline office management across organizations with ease.
- [Turn on Dialpad AI for Offices & Shared Lines](https://help.dialpad.com/docs/enable-dialpad-ai-for-offices-shared-lines.md)
- [Manage a Main Line](https://help.dialpad.com/docs/manage-a-main-line.md): Explore how to manage your main line number for a productive business day.
- [Set Business Hours](https://help.dialpad.com/docs/set-business-hours.md): Set your Business Hours to identify which hours of the day your team is available to receive calls and what happens when they are not.
- [Set Your Office Timezone](https://help.dialpad.com/docs/set-your-office-timezone.md)
- [Shared Company Contacts](https://help.dialpad.com/docs/shared-company-contacts.md): Explore a simple way to share your contacts with your entire team.
- [Manage Holidays & Routing Rules](https://help.dialpad.com/docs/set-holiday-hours-routing-rules.md): Learn how to set up your holiday hours and routing protocols effectively to ensure a peaceful and undisturbed day. Optimize your holiday season with strategic scheduling and routing rules to prioritize productivity and balance during festive periods by implementing smart strategies tailored to your needs.
- [How to Request a New Caller ID Name](https://help.dialpad.com/docs/how-to-request-a-new-caller-id-name.md): Discover how to request a new Caller ID Name for your Dialpad phone numbers.
- [Number Assignment FAQs](https://help.dialpad.com/docs/number-assignment-faqs.md)
- [Hold Music (FAQs)](https://help.dialpad.com/docs/hold-music-faqs.md)
- [Requirements for New International Geographic and Mobile Phone Numbers](https://help.dialpad.com/docs/requirements-for-new-international-geographic-and-mobile-phone-numbers.md): Get acquainted with the requirements on getting international phone numbers.
- [Requirements for New International Toll-Free Phone Numbers](https://help.dialpad.com/docs/requirements-for-new-international-toll-free-phone-numbers.md)
- [Enable Automatic Call Recording](https://help.dialpad.com/docs/enable-office-wide-call-recording.md): Struggling to keep track of your business calls? Automatic call recording is a game-changer for monitoring agent quality and customer satisfaction. Learn how to easily enable call recording for your entire office or specific teams within your contact center.
- [Enable External & Outside Transfers](https://help.dialpad.com/docs/enable-external-outside-transfers.md)
- [Enable External SMS/MMS Messaging](https://help.dialpad.com/docs/enable-external-smsmms-messaging.md)
- [Understanding Call Recording & Transcription](https://help.dialpad.com/docs/understanding-call-recording-transcription.md)
- [Manage a Company Dictionary](https://help.dialpad.com/docs/manage-a-company-dictionary.md): Use a company dictionary to train Dialpad Ai to learn from your agents!
- [International Calling](https://help.dialpad.com/docs/international-calling.md): Make international calls by enabling international services. Easily recharge your calling credits and export your usage data.
- [Use the Enterprise Support Portal](https://help.dialpad.com/docs/use-the-enterprise-support-portal.md)
- [Bulk User Settings](https://help.dialpad.com/docs/bulk-user-settings.md): Manage user settings efficiently with Bulk user settings for Super Admins, ensuring consistent organization across your enterprise.
- [User Settings Policies](https://help.dialpad.com/docs/user-settings-policies.md): Control user settings with Dialpad's Access Control Policies, ensuring compliance and security at Company, Office, or User levels. Streamline management today!
- [Manage User Access with Roles](https://help.dialpad.com/docs/role-based-access-control.md): Learn how Role-Based Access Control (RBAC) helps manage user permissions in Dialpad to ensure secure, streamlined admin access.
- [Add a Custom Logo](https://help.dialpad.com/docs/add-a-custom-logo.md)
- [Event Changelog](https://help.dialpad.com/docs/event-changelog.md)
- [Create an API Key](https://help.dialpad.com/docs/create-an-api-key.md): Know how to generate API keys and unlock new ways to integrate Dialpad to your own platform.
- [Bulk Backup for Call Recordings](https://help.dialpad.com/docs/bulk-backup-for-call-recordings.md)
- [IVR and Voicemail Language](https://help.dialpad.com/docs/ivr-and-voicemail-language.md): Check out the available languages for your IVR and voicemail, and learn how to update them.
- [Restricted Internal Search](https://help.dialpad.com/docs/restricted-internal-search.md)
- [Add a Secondary Domain](https://help.dialpad.com/docs/add-a-secondary-domain.md): A secondary domain allows you to add users with a different email address domains.
- [Add Local or Toll-Free Numbers](https://help.dialpad.com/docs/add-local-or-toll-free-numbers.md): Add local or toll-free numbers to expand your reach and increase credibility.
- [Remove Local, Toll-Free or Secondary Numbers](https://help.dialpad.com/docs/remove-local-toll-free-or-secondary-numbers.md): Managing phone numbers assigned to users, department and contact centers
- [Swap & Reassign Numbers](https://help.dialpad.com/docs/swap-reassign-numbers.md): Learn how to quickly reassign phone numbers in a just few clicks.
- [Automated Call Forwarding for Reserved Numbers](https://help.dialpad.com/docs/automated-call-forwarding-for-reserved-numbers.md)
- [Add, Edit, and Remove Extensions](https://help.dialpad.com/docs/add-edit-and-remove-extensions.md): Learn how to add, edit or remove extensions  to ensure callers are able to route the the correct person or line every time.
- [Enable Office-Wide Caller ID](https://help.dialpad.com/docs/enable-office-wide-caller-id.md): Learn how to set a consistent caller ID for your entire team, improving your business's professionalism and caller experience.
- [Branded Calling](https://help.dialpad.com/docs/branded-calling.md): Enhance call answer rates and build trust by displaying your brand name and verified status on outgoing calls. Learn how Dialpad's Branded Calling can help your business stand out.
- [Failover in Dialpad](https://help.dialpad.com/docs/failover-numbers.md): Failover Numbers are backup numbers that will allow you to still receive calls in rare case of an outage.
- [Number Management](https://help.dialpad.com/docs/number-management-page.md): View, filter, and export all your company’s numbers in one place with the Number Management page.
- [Introducing Dialpad to Your Team](https://help.dialpad.com/docs/introducing-dialpad-to-your-team.md)
- [Add & Remove Team Members](https://help.dialpad.com/docs/add-remove-team-members.md): Adding and removing team members is easy with Dialpad. Learn how to update your team.
- [Manage Your Users](https://help.dialpad.com/docs/manage-your-users.md): Effortlessly manage your users and make necessary changes to their accounts.
- [Manage Team Accounts (FAQs)](https://help.dialpad.com/docs/manage-team-accounts-faqs.md)
- [Assign Executive Assistant Pairings](https://help.dialpad.com/docs/assign-executive-assistant-pairings.md): Enhance productivity and efficiency by assigning executive assistants to answer calls, schedule meetings or action voicemails on your behalf.
- [Export a User List](https://help.dialpad.com/docs/export-a-user-list.md): Follow our step-by-step guide to efficiently download and easily export your user list from Dialpad. Perfect for team administrators looking to streamline their workflow.
- [Change an Email Address](https://help.dialpad.com/docs/change-an-email-address.md): See how you can quickly change your user’s email addresses.
- [Download the Apps via MSI or PKG](https://help.dialpad.com/docs/download-the-apps-via-msi-or-pkg.md)
- [Workflows](https://help.dialpad.com/docs/workflows.md): Use a custom workflow to direct your callers to the right person, every time.
- [Workflow Steps](https://help.dialpad.com/docs/workflow-steps.md): Workflows direct your callers through a personalized call flow, directing them to the correct information and contact every single time.

Let’s take a look Dialpad's available IVR workflow steps.
- [Workflow Templates](https://help.dialpad.com/docs/workflow-templates.md): Create customized workflows in just a few minutes using Dialpad's workflow templates.
- [Manage Workflow Media](https://help.dialpad.com/docs/manage-workflow-media.md)
- [Workflow Best Practices](https://help.dialpad.com/docs/workflow-best-practices.md)
- [Workflow FAQs](https://help.dialpad.com/docs/workflow-faqs.md)
- [Expert Workflows](https://help.dialpad.com/docs/expert-workflows.md): Expert IVR Workflows let you create advanced call routing systems for your business. Completely customizable, Expert Workflows go beyond basic menus and greetings and ensure the caller experience is based on their needs, and your procedures.
- [Custom Customer Context](https://help.dialpad.com/docs/custom-customer-context.md)
- [Billing Information](https://help.dialpad.com/docs/billing-information.md): Understand your bill, and Dialpad's billing process. Get insights, locate invoices, and simplify payments
- [View Your Dialpad Billing Summary](https://help.dialpad.com/docs/view-your-dialpad-billing-summary.md): Manage your billing summary and make sure that your account is in order.
- [Manage Dialpad Licenses](https://help.dialpad.com/docs/manage-dialpad-license-billing.md): Learn how to manage your license billing to make sure you only pay what you need.
- [Dialpad Credits and Usage](https://help.dialpad.com/docs/dialpad-credits-and-usage.md): Add call credits to ensure seamless communication for your international calls and US text messages.
- [AI Agent Conversations Credits](https://help.dialpad.com/docs/ai-agent-conversations-credits.md)
- [Purchase Add-on Licenses](https://help.dialpad.com/docs/add-on-licenses.md)
- [Global Unlimited Calling - Add-On](https://help.dialpad.com/docs/global-unlimited-calling-add-on.md)
- [Unlimited Domestic Calling Add-on](https://help.dialpad.com/docs/unlimited-local-calling-add-on.md)
- [Credit Card Verification](https://help.dialpad.com/docs/credit-card-verification.md)
- [On Hold & Suspended Accounts](https://help.dialpad.com/docs/on-hold-suspended-accounts.md): Discover why some accounts are temporarily on hold or suspended. Uncover the reasons behind account pauses and learn how to manage on hold and suspended accounts."
- [Cancel Your Dialpad Account](https://help.dialpad.com/docs/cancel-your-dialpad-account.md): Learn how to cancel your Dialpad account if you think it isn’t for you.
- [Dialpad Billing FAQs](https://help.dialpad.com/docs/dialpad-billing-faqs.md): Take a deeper look into your Billing summary and see how Dialpad makes it transparent and manageable.
- [Understanding Flex Licenses](https://help.dialpad.com/docs/understanding-flex-licenses.md): Easily scale your team with Flex Licenses—add or remove users anytime, billed monthly with no long-term commitment.
- [Dialpad Cancellation and Refund FAQs](https://help.dialpad.com/docs/dialpad-cancellation-and-refund-faqs.md): Get the answers to frequently asked questions when canceling your account.
- [Dialpad AI](https://help.dialpad.com/docs/dialpad-ai.md): Unleash the power of next-gen communication! Dialpad features state-of-the-art AI speech recognition and analysis for seamless interactions.
- [Manage AI Training Preferences](https://help.dialpad.com/docs/ai-training-preferences.md): Enhance communication with Dialpad's AI features, improving call quality and insights while ensuring data security and privacy.
- [AI Call Summary](https://help.dialpad.com/docs/ai-call-summary.md): Ai Call Summary lets you instantly see the most significant parts of the call and review your Agent's performance.
- [AI Playbooks](https://help.dialpad.com/docs/ai-playbooks.md): Use live-in-call playbooks to walk your sales reps through the most difficult scenarios and make sure they are following your procedures!
- [AI Recaps](https://help.dialpad.com/docs/ai-recap.md): Ai Recap quickly identifies all the key points from your conversation. It also categorizes the call purpose and the call outcome, so you can track trending items over time and monitor for specific topics.
- [AI Scorecards](https://help.dialpad.com/docs/ai-scorecards.md): Uncover how Ai Scorecards helps you be a better, and more objective, coach.
- [Digital Scorecards](https://help.dialpad.com/docs/digital-scorecards.md): Digital Scorecards let supervisors and admins manually evaluate digital interactions across any supported digital channel in Dialpad.
- [Grading with AI Scorecards](https://help.dialpad.com/docs/grading-with-ai-scorecards.md): Guide to grading with Dialpad AI Scorecards: Streamline QA, get agent insights, and ensure consistent evaluations.
- [Scorecard Dispute Management](https://help.dialpad.com/docs/scorecard-dispute-management.md)
- [AI Live Coach Cards](https://help.dialpad.com/docs/ai-live-coach-cards.md): Explore how Real Time Assist Cards support your agents, acting as their constant companions during calls by offering real-time coaching.
- [AI Supervisor Insights](https://help.dialpad.com/docs/ai-supervisor-insights.md)
- [PII Redaction](https://help.dialpad.com/docs/pii-redaction-early-adopter-program.md)
- [AI CSAT (Customer Satisfaction)](https://help.dialpad.com/docs/ai-csat-customer-satisfaction.md): Discover how Dialpad intelligently analyzes every call and delivers highly accurate customer satisfaction feedback without surveys.
- [AI CSAT Explanations](https://help.dialpad.com/docs/ai-csatx.md)
- [Real-Time Assist Speech Coaching](https://help.dialpad.com/docs/real-time-assist-speech-coaching.md): Use Ai-powered speech coaching to remind agents to slow down or use less filler words.
- [Custom Moments](https://help.dialpad.com/docs/custom-moments.md): Create Custom Moments to have specific cards and details trigger actions and Ai features.
- [AI Voice Isolation](https://help.dialpad.com/docs/ai-voice-isolation.md): Dialpad AI Voice Isolation eliminates background noise, ensuring crystal-clear calls and meetings. Experience the power of distraction-free communication.
- [Improve the Accuracy of AI Transcription](https://help.dialpad.com/docs/improve-the-accuracy-of-ai-transcription.md)
- [Company Dictionary Tips](https://help.dialpad.com/docs/company-dictionary-tips.md): Master your Company Dictionary to make sure that words and jargon used by your team daily are captured.
- [AI Live Coach & Custom Moments Best Practices](https://help.dialpad.com/docs/real-time-assist-cards-custom-moments-best-practices.md): Maximize the potential of Real-Time Assist Cards & Custom Moments with these best practices.
- [AI Scorecard FAQs](https://help.dialpad.com/docs/ai-scorecard-faqs.md)
- [AI Playbooks Best Practices](https://help.dialpad.com/docs/ai-playbooks-best-practices.md)
- [AI Spotlight: Action Items](https://help.dialpad.com/docs/ai-spotlight-action-items.md)
- [AI Spotlight: Interesting Question](https://help.dialpad.com/docs/ai-spotlight-interesting-question.md): Unlock valuable insights as Dialpad Ai captures intriguing questions, providing a deeper understanding of customer needs and enhancing team performance.
- [AI Spotlight: Sentiment](https://help.dialpad.com/docs/ai-spotlight-sentiment.md): Elevate customer interactions and unlock valuable insights from conversations. This helps enhance service quality and level up your communication intelligence experience with Dialpad AI technology .
- [AI Spotlight: Quality Calls](https://help.dialpad.com/docs/ai-spotlight-quality-calls.md)
- [Create a Department](https://help.dialpad.com/docs/create-a-department.md): Explore how to manage your Departments and customize them to fit your unique business needs.
- [Manage a Department](https://help.dialpad.com/docs/manage-a-department.md)
- [Global Department Settings](https://help.dialpad.com/docs/global-department-settings.md): Global Department Settings: Streamline your office-wide configuration with customizable settings for all departments. Improve efficiency and consistency across your organization.
- [Assign Operators to Departments](https://help.dialpad.com/docs/assign-operators-to-departments.md): Easily assign operators to departments and update operator ringing devices with just one click.
- [Set Call Routing Rules for Departments](https://help.dialpad.com/docs/set-call-routing-rules-for-departments.md): Create a call routing system in your department, ensuring all calls are directed to the right place.
- [Manage a Department Hold Queue](https://help.dialpad.com/docs/manage-a-department-hold-queue.md): Set up a Hold Queue for your department number for when things get busy.
- [Working as a Department Administrator](https://help.dialpad.com/docs/working-as-a-department-administrator.md): Check out how to add Assigned Operators to your departments and get them ready to take calls.
- [Working as an Operator](https://help.dialpad.com/docs/working-as-an-operator.md): Learn what you can do to your calls as an Assigned Operator.
- [Differences Between Departments & Contact Centers](https://help.dialpad.com/docs/differences-between-departments-contact-centers.md): Discover what sets Departments and Contact Centers apart from each other.
- [Department FAQs](https://help.dialpad.com/docs/departments-faqs.md)
- [Analytics: Key Concepts](https://help.dialpad.com/docs/analytics-key-concepts.md): Grasp the fundamentals of Analytics to understand how it can help you see your team performance over time.
- [Scheduled Reports](https://help.dialpad.com/docs/scheduled-reports.md): Automating scheduled reports eliminates the need to search through systems or rush to run reports last-minute.It helps admins track team performance and adjust strategies more effectively.
- [Analytics for Deleted Users](https://help.dialpad.com/docs/analytics-for-deleted-users.md)
- [Analytics FAQs](https://help.dialpad.com/docs/analytics-faqs.md): Analytics dashboard will show slightly different stats than exported Department/Call Center stats.
- [Call Count Breakdown Analytics](https://help.dialpad.com/docs/call-count-breakdown-analytics.md): Dive into the details of your call count breakdown!
- [AI Playbooks Analytics](https://help.dialpad.com/docs/ai-playbooks-analytics.md)
- [Analytics Glossary](https://help.dialpad.com/docs/analytics-glossary.md): Understand the terms we use in Analytics to help you paint a complete picture of your team’s performance.
- [Changes to Average Speed to Answer & Service Level](https://help.dialpad.com/docs/changes-to-average-speed-to-answer-service-level.md)
- [Analytics: Charting Data](https://help.dialpad.com/docs/analytics-charting-data.md): See how Dialpad’s Analytics menu organizes data in an easy-to-understand format to gain quick insights.
- [Export Your Analytics Data](https://help.dialpad.com/docs/export-your-analytics-data.md): Gain insight on how exporting your Analytics data enables you to see how your team is performing over time.
- [Read Your Exported Analytics](https://help.dialpad.com/docs/read-your-exported-analytics.md): Learn how to navigate and interpret your exports effectively, easily gaining insights and spot trends.
- [SMS Traffic Export](https://help.dialpad.com/docs/sms-traffic-export.md)
- [Exporting Your Analytics: Tips and Tricks](https://help.dialpad.com/docs/exporting-your-analytics-tips-and-tricks.md)
- [Exporting Dialpad Data to a BI Tool via API](https://help.dialpad.com/docs/exporting-dialpad-data-to-a-bi-tool-via-api.md)
- [Export Guide: Total Number of Incoming, Outgoing and Missed calls](https://help.dialpad.com/docs/export-guide-total-number-of-incoming-outgoing-and-missed-calls.md): Explore your call traffic with our guide on Incoming, Outgoing, and Missed Calls. Improve call management, enhance customer interactions, and make informed decisions based on a clear understanding of your call activity.
- [Export Guide: Total Number of Calls](https://help.dialpad.com/docs/export-guide-total-number-of-calls-in-an-office-of-group.md): Dive into effective communication analysis with our guide on Understanding the Total Number of Calls in an Office or Group Setting. Gain valuable insights to optimize office productivity, streamline communication workflows, and make data-driven decisions for enhanced business efficiency.
- [Export Guide: Total Calls To and From a Number](https://help.dialpad.com/docs/export-guide-total-calls-to-and-from-a-number.md): Optimize connectivity, enhance call management, and make informed decisions based on a comprehensive understanding of incoming and outgoing call activity.
- [Export Guide: Total Number of Automatic Transfers](https://help.dialpad.com/docs/export-guide-total-number-of-automatic-transfer.md)
- [Export Guide: Overview of Call Count Over Time](https://help.dialpad.com/docs/export-guide-overview-of-call-count-over-time.md): Explore the trends in call frequency during specific time periods so you can make sure your contact center is properly staffed.
- [Export Guide: Calculating Talk Time](https://help.dialpad.com/docs/export-guide-calculating-talk-time.md): Understand how to measure and analyze talk time, empowering you to optimize resources, enhance customer interactions, and improve overall communication strategies for optimal business performance.
- [Export Guide: Calculating Response Time](https://help.dialpad.com/docs/export-guide-calculating-response-time.md): Deliver timely responses and improve efficiency by calculating average response time. Learn valuable insights and enhance customer satisfaction with this guide.
- [Export Guide: Service Level Agreement (SLA)](https://help.dialpad.com/docs/export-guide-service-level-agreement-sla.md): Understand how Dialpad ensures high performance, reliability, and customer support with clearly defined service expectations and metrics. Ideal for businesses seeking robust communication solutions with guaranteed uptime and responsive service.
- [Contact Center Analytics](https://help.dialpad.com/docs/contact-center-analytics.md): Understand how Contact Center Analytics empowers you with insights into your team’s performance.
- [Contact Center Weekly Email Summary](https://help.dialpad.com/docs/contact-center-weekly-email-summary.md): Let's go over some common questions regarding the weekly email summary.
- [Call Dispositions Analytics](https://help.dialpad.com/docs/call-dispositions-analytics.md): Dive deeper into your client communication with granular Disposition reporting.
- [AI Scorecard Analytics](https://help.dialpad.com/docs/ai-scorecard-analytics.md): Unlock powerful insights and stay ahead with our Ai Scorecards Analytics. We provide cutting-edge artificial intelligence to analyze and interpret key metrics and detailed evaluation of your team's performance, allowing you to make data-driven decisions that optimize strategies and drive success.
- [Agent Productivity Report](https://help.dialpad.com/docs/agent-productivity-report.md): Track agent performance across Voice and Digital channels with the Agent Productivity Report. View time in state, break patterns, occupancy rates, and more.
- [Message Analytics Report](https://help.dialpad.com/docs/messaging-analytics-report.md): The Messaging Analytics Report gives you a complete view of your organization’s SMS and MMS activity. With this report, you can track message volume, monitor delivery rates, and review agent activity across your contact center. It’s designed to help you understand how messages are performing, spot delivery issues, and measure team productivity in one place.
- [Callback report](https://help.dialpad.com/docs/callback-report.md)
- [Custom Analytics Report Views](https://help.dialpad.com/docs/custom-analytics-report-views.md)
- [Queue Health Report](https://help.dialpad.com/docs/queue-health-report.md): Monitor performance at a glance with Dialpad’s out-of-the-box Queue Health Report—track volume, wait times, and SLAs instantly.
- [AI Agentic Analytics Report](https://help.dialpad.com/docs/ai-agentic-analytics-report.md)
- [Manage a Playlist](https://help.dialpad.com/docs/manage-a-playlist.md)
- [Account Security](https://help.dialpad.com/docs/account-security.md)
- [Multi-Factor Authentication with Dialpad](https://help.dialpad.com/docs/mfa.md): Learn how multi-factor authentication (MFA) enhances security by requiring multiple verification methods. This article covers the benefits, implementation steps, and best practices for using MFA to protect your accounts and sensitive information.
- [Multi-Factor SMS Authentication with Dialpad](https://help.dialpad.com/docs/multi-factor-sms-authentication-with-dialpad.md)
- [Identity Verification](https://help.dialpad.com/docs/identity-verification.md): Learn how to verify your identity with a valid ID to keep your Dialpad account active if flagged by our fraud prevention system.
- [Secure a Compromised Account](https://help.dialpad.com/docs/secure-your-dialpad-account.md)
- [Data Retention Policy](https://help.dialpad.com/docs/data-retention-policy.md): Dialpad is built around security and privacy. Discover how we give you control over what and when to retain your data.
- [Data Security & AI Language Models](https://help.dialpad.com/docs/data-security-ai-language-models.md)
- [Dialpad Sub-processors](https://help.dialpad.com/docs/dialpad-sub-processors.md): Learn how Dialpad uses data sub-processors with the highest degree of privacy to enhance our service.
- [Dialpad + HIPAA](https://help.dialpad.com/docs/dialpad-hipaa.md)
- [Sign a Data Processing Agreement (DPA)](https://help.dialpad.com/docs/sign-a-data-processing-agreement-dpa.md)
- [Sign a Business Associate Agreement (BAA)](https://help.dialpad.com/docs/sign-a-business-associate-agreement-baa.md): If you are an admin, sign a Business Associate Agreement here if your company is HIPAA compliant.
- [How to prevent being flagged as a SPAM caller](https://help.dialpad.com/docs/how-to-prevent-being-flagged-as-a-spam-caller.md): Learn the best practices to avoid being marked as ‘Spam-likely’ by other carriers.
- [Data Subject Access Request](https://help.dialpad.com/docs/data-subject-access-request.md): Learn how to submit a Data Subject Access Request for disclosure, export, and deletion of your data.
- [E911 Emergency Services](https://help.dialpad.com/docs/e911-emergency-services.md)
- [Security FAQs](https://help.dialpad.com/docs/security-faqs.md): Dialpad works around the clock to ensure you have seamless and secure business communications. We know you have questions, lets discuss!
- [3rd-Party Recording/Transcription Best Practices](https://help.dialpad.com/docs/3rd-party-recordingtranscription-best-practices.md)
- [Call Spoofing](https://help.dialpad.com/docs/call-spoofing.md): Find out about Call Spoofing and what to do if you become a victim.
- [STIR/SHAKEN for Dialpad Users](https://help.dialpad.com/docs/stirshaken-for-dialpad-users.md)
- [Industry Security Events Responses](https://help.dialpad.com/docs/industry-security-events-responses.md)
- [Bulk Call Content Delete and Contact Anonymization](https://help.dialpad.com/docs/bulk-call-content-delete-and-contact-anonymization.md): Easily meet GDPR data deletion & anonymization requirements in Dialpad. Efficiently manage user privacy requests.
- [Manage Dialpad Meetings Business Licenses](https://help.dialpad.com/docs/manage-dialpad-meetings-business-licenses.md)
- [Manage Your Team](https://help.dialpad.com/docs/manage-your-team.md)
- [Configure Dialpad Meetings in Meeting Rooms](https://help.dialpad.com/docs/configure-dialpad-meetings-in-meeting-rooms.md)
- [Control Meeting Settings for Team Members](https://help.dialpad.com/docs/control-meeting-settings-for-team-members.md)
- [Invite Dialpad Meetings Team Members](https://help.dialpad.com/docs/invite-dialpad-meetings-team-members.md)
- [Add & Remove Toll-Free Lines to Your Team](https://help.dialpad.com/docs/add-remove-toll-free-lines-to-your-team.md)
- [Enable Google Single Sign-On for Team Members](https://help.dialpad.com/docs/enable-google-single-sign-on-for-team-members.md)
- [Meeting Delegation](https://help.dialpad.com/docs/meeting-delegation.md)
- [Add a Secondary Admin](https://help.dialpad.com/docs/add-a-secondary-admin.md)
- [Dialpad Meetings + Dialpad Ai](https://help.dialpad.com/docs/dialpad-meetings-dialpad-ai.md): Turn on Dialpad Ai for to see real time transcripts in your Meetings.
- [Remove Dialpad Meetings Branding](https://help.dialpad.com/docs/remove-dialpad-meetings-branding.md)
- [Large Meetings](https://help.dialpad.com/docs/large-meetings.md): Learn how to set up and manage huge meetings.
- [Network Requirements for Dialpad Meetings](https://help.dialpad.com/docs/network-requirements-for-dialpad-meetings.md)
- [Join a Team](https://help.dialpad.com/docs/admin-support-join-a-team.md): Dialpad Meeting's collaboration features simplify participation in team meetings, fostering seamless connection and productive collaboration.
- [Edit Your Dialpad Meetings Profile](https://help.dialpad.com/docs/edit-your-dialpad-meetings-profile.md): Learn how to customize your Dialpad Meetings profile, your way.
- [Adjust Your Meetings Settings](https://help.dialpad.com/docs/adjust-your-meetings-settings.md): Dialpad Meetings lets users quickly and easily adjust their meeting settings at any time.You can personalize your meeting URL, PIN settings, audio greetings, hold music, and other features.
- [Add, Remove, & Change Meeting PIN](https://help.dialpad.com/docs/add-remove-change-meeting-pin.md): Use a meeting PIN to ensure strangers can't enter your meetings!
- [Manage Your Dialpad Meeting Contacts](https://help.dialpad.com/docs/manage-your-dialpad-meeting-contacts.md): Easily create, edit and manage your Dialpad Meetings contacts.
- [View Upcoming & Past Meetings](https://help.dialpad.com/docs/view-upcoming-past-meetings.md): Easily keep track of your scheduled and previous meetings with our convenient 'View Meetings' feature. Stay organized and never miss an important appointment again!
- [Add & Remove Toll-Free Lines to Your Account](https://help.dialpad.com/docs/add-remove-toll-free-lines-to-your-account.md): Easily manage toll-free lines on your account with our 'Add & Remove Toll-Free Lines' feature. Stay in control of your communication costs and ensure accessibility for all callers.
- [Delegate a User](https://help.dialpad.com/docs/delegate-a-user.md): With our user-friendly 'Delegate a User' function, you can empower your team by easily assigning user access. Simplify workflow administration and effortlessly improve teamwork!
- [Unique Meeting IDs](https://help.dialpad.com/docs/unique-meeting-ids.md): Use a unique meeting link to ensure no one gets stuck in your waiting room.
- [Adjust Your Time Zone](https://help.dialpad.com/docs/adjust-your-time-zone.md): Make sure your time is right everywhere using the 'Adjust Your Time Zone' feature. It helps you set your schedule accurately, no matter where you are in the world!
- [Adjust Your Dialpad Meetings Notifications](https://help.dialpad.com/docs/adjust-your-dialpad-meetings-notifications.md)
- [Using Video with Dialpad Meetings](https://help.dialpad.com/docs/using-video-with-dialpad-meetings.md)
- [Start and Join a Meeting](https://help.dialpad.com/docs/start-join-a-meeting.md): Discover how to effortlessly start your own meetings or join others' with just a few simple clicks.
- [Using Dialpad Meetings via the Dialpad App](https://help.dialpad.com/docs/using-dialpad-meetings-via-the-dialpad-app.md)
- [Share Your Screen](https://help.dialpad.com/docs/share-your-screen.md): Share your screen during Meetings to deliver effective keynote presentations and ensure 100% comprehension.
- [Record a Meeting](https://help.dialpad.com/docs/record-a-meeting.md): Record meetings for quality control, or to share with clients after the call.
- [Dialpad Meetings Control Basics](https://help.dialpad.com/docs/dialpad-meetings-control-basics.md)
- [Send & Receive Messages in Dialpad Meetings](https://help.dialpad.com/docs/send-receive-messages-in-dialpad-meetings.md)
- [Schedule a Meeting](https://help.dialpad.com/docs/schedule-a-meeting.md): Learn how to schedule a meeting and make sure everyone is onboard.
- [Dialpad Meetings Emoji Reactions](https://help.dialpad.com/docs/dialpad-meetings-emoji-reactions.md)
- [Using Picture-in-Picture (PIP)](https://help.dialpad.com/docs/using-picture-in-picture-pip.md): Use picture-in-picture to stay more easily engaged in a meeting while you navigate to a different tab or window.
- [Meeting Countdown Timer](https://help.dialpad.com/docs/meeting-countdown-timer.md)
- [Moderate a Meeting](https://help.dialpad.com/docs/moderate-a-meeting.md): Manage participants, lock entry and enable Ai. Moderated Meetings let you do that and more!
- [Add & Remove a Co-Host](https://help.dialpad.com/docs/add-remove-a-co-host.md)
- [Keyboard Shortcuts for Meetings](https://help.dialpad.com/docs/keyboard-shortcuts-for-meetings.md)
- [Configure Sound, Headset, & Video for Meetings](https://help.dialpad.com/docs/configure-sound-headset-video-for-meetings.md)
- [Invite Participants During a Meeting](https://help.dialpad.com/docs/invite-participants-during-a-meeting.md)
- [Social Profiles for Meetings](https://help.dialpad.com/docs/social-profiles-for-meetings.md)
- [External Meetings](https://help.dialpad.com/docs/external-meetings.md): Set a meeting as internal or external, to help understand the who and the why of your meetings.
- [Auto-Dial to Participants](https://help.dialpad.com/docs/auto-dial-to-participants.md)
- [Join a Meeting Internationally](https://help.dialpad.com/docs/join-a-meeting-internationally.md)
- [Virtual Backgrounds](https://help.dialpad.com/docs/virtual-backgrounds.md): Use a Virtual Backgrounds to hide iffy environments, or add humor and class to your meetings.
- [Remote Access Control](https://help.dialpad.com/docs/remote-access-control.md)
- [PSTN Add-On](https://help.dialpad.com/docs/pstn-add-on.md)
- [Google Calendar + Dialpad Meetings](https://help.dialpad.com/docs/google-calendar-dialpad-meetings.md): Quickly add your Meeting details to your Google calendar events without the need to copy and paste.
- [Microsoft Outlook + Dialpad Meetings](https://help.dialpad.com/docs/microsoft-outlook-dialpad-meetings.md): Easily add your Meeting details to your Outlook calendar appointments in just a few clicks - no copy-pasting needed.
- [Microsoft Teams + Dialpad Meetings](https://help.dialpad.com/docs/microsoft-teams-dialpad-meetings.md)
- [Slack + Dialpad Meetings](https://help.dialpad.com/docs/slack-dialpad-meetings.md)
- [Miro + Dialpad Meetings](https://help.dialpad.com/docs/miro-dialpad-meetings.md)
- [Intercom + Dialpad Meetings](https://help.dialpad.com/docs/intercom-dialpad-meetings.md)
- [HubSpot + Dialpad Meetings](https://help.dialpad.com/docs/hubspot-dialpad-meetings.md)
- [Third-Party Integrations + Dialpad MeetingsThird-Party Integrations + Dialpad MeetingsThird-Party Integrations + Dialpad MeetingsThird-Party Integrati](https://help.dialpad.com/docs/enabling-third-party-integrations-dialpad-meetings.md)
- [Salesforce + Dialpad Meetings](https://help.dialpad.com/docs/salesforce-dialpad-meetings.md): Integrate Dialpad Meetings with Salesforce to streamline scheduling, log meetings automatically, and enhance customer interactions efficiently.
- [Set Up Salesforce + Dialpad Meetings](https://help.dialpad.com/docs/using-salesforce-dialpad-meetings.md)
- [iOS App for Dialpad Meetings](https://help.dialpad.com/docs/ios-app-for-dialpad-meetings.md)
- [Android App for Dialpad Meetings](https://help.dialpad.com/docs/android-app-for-dialpad-meetings.md)
- [Guest Mode for Mobile Users](https://help.dialpad.com/docs/guest-mode-for-mobile-users.md)
- [Use Over-the-Phone Commands](https://help.dialpad.com/docs/use-over-the-phone-commands.md)
- [Dialpad Meetings Permissions for macOS Users](https://help.dialpad.com/docs/dialpad-meetings-permissions-for-macos-users.md)
- [Dialpad Meetings Permissions for Windows Users](https://help.dialpad.com/docs/dialpad-meetings-permissions-for-windows-users.md)
- [Dialpad Meetings System Requirements](https://help.dialpad.com/docs/dialpad-meetings-system-requirements.md): Ensuring your Dialpad Meetings meets the system requirements for optimal performance, check compatibility and specifications here.
- [Use the Meetings Desktop App](https://help.dialpad.com/docs/use-the-meetings-desktop-app.md): Explore how you can use the Dialpad Meetings desktop for your meetings, one less browser tab to worry about.
- [Access Meetings User Analytics](https://help.dialpad.com/docs/access-your-meetings-user-analytics.md)
- [Access Meetings Team Analytics](https://help.dialpad.com/docs/access-meetings-team-analytics.md): Meetings Team Analytics gives you an overview of your team’s performance and usage.
- [Dialpad Meetings Billing](https://help.dialpad.com/docs/dialpad-ai-meetings-billing.md): Make changes and review your Billing and ensure that your accounts are in order.
- [Meetings Taxes & Fees](https://help.dialpad.com/docs/meetings-taxes-fees.md)
- [Cancel a Meetings Account](https://help.dialpad.com/docs/cancel-a-meetings-account.md)
- [Account Security for Dialpad Meetings](https://help.dialpad.com/docs/ai-meetings-account-security.md)
- [Sign a Business Associate Agreement for Meetings](https://help.dialpad.com/docs/sign-a-business-associate-agreement-for-meetings.md)
- [Call Blocking & Spam Prevention](https://help.dialpad.com/docs/security-call-blocking-spam-prevention.md)
- [Dialpad Meetings FAQS](https://help.dialpad.com/docs/dialpad-meetings-faqs.md)
- [Dialpad Meetings Integration FAQs](https://help.dialpad.com/docs/dialpad-meetings-integration-faqs.md)
- [Troubleshooting Meeting Add-On Options](https://help.dialpad.com/docs/troubleshooting-meeting-add-on-options.md)
- [Dialpad Meetings Troubleshooting FAQs](https://help.dialpad.com/docs/dialpad-meetings-troubleshooting-faqs.md)
- [Troubleshoot Screen Sharing Issues](https://help.dialpad.com/docs/troubleshoot-screen-sharing-issues.md)
- [Meetings Numbers for Canada](https://help.dialpad.com/docs/meetings-numbers-for-canada.md)
- [Meetings Permissions - Accidentally Hit Deny in Browser](https://help.dialpad.com/docs/meetings-permissions-accidentally-hit-deny-in-browser.md)
- [Toll-Free Usage on Meetings](https://help.dialpad.com/docs/toll-free-usage-on-meetings.md)
- [Create a Contact Center](https://help.dialpad.com/docs/create-a-contact-center.md): Learn how to create a contact center with step-by-step setup, number and line limits & routing rules to optimise performance.
- [Create a Simultaneous Ring Contact Center](https://help.dialpad.com/docs/create-a-simultaneous-ring-contact-center.md)
- [Manage a Contact Center](https://help.dialpad.com/docs/manage-a-contact-center.md): Office and Company Admins can enable Contact Center Supervisors and Contact Center Admins the ability to change their agent's global status.
- [Global Contact Center Settings](https://help.dialpad.com/docs/global-contact-centers-settings.md): Discover how the Global Contact Center Settings page simplifies configuration across multiple Contact Centers, ensuring consistent policies, streamlined operations, and efficient management for your entire organization.
- [Assign Agents to Contact Centers](https://help.dialpad.com/docs/assign-agents-to-contact-centers.md): Learn how to efficiently assign agents to contact centers, designating contact center admins, and upgrading users to Ai Contact Center. Enhance your team's efficiency and customer support capabilities with our expert tips and step-by-step instructions.
- [Role Based Access Control for Contact Centers](https://help.dialpad.com/docs/role-based-access-control-for-contact-centers.md)
- [Queue Priority](https://help.dialpad.com/docs/queue-priority.md)
- [Live Contact Center Dashboard](https://help.dialpad.com/docs/contact-center-dashboards.md): Find out how Contact Center Dashboards help you support agents with real-time data for immediate assistance.
- [Customize Your Contact Center Dashboard](https://help.dialpad.com/docs/customize-your-contact-center-dashboard.md): Customize your live-call dashboard to easily manage your business needs.
- [Geographic Routing](https://help.dialpad.com/docs/geographic-routing.md)
- [Set Up Call Recording for a Contact Center](https://help.dialpad.com/docs/set-up-call-recording-for-a-contact-center.md): Contact Center call recordings allow you to maintain high quality customer interactions and consistent compliance across your team.
- [Set Call Routing Rules for Contact Centers](https://help.dialpad.com/docs/set-call-routing-rules-for-contact-centers.md): Establish a call routing set-up to your contact center to make sure that all calls are where they need to be.
- [Skills-Based Call Routing](https://help.dialpad.com/docs/skills-based-call-routing.md): Skills-Based Call Routing allows you to choose the best agents first to answer a particular type of call.
- [Post-Call Wrap-Up Time](https://help.dialpad.com/docs/post-call-wrap-up-time.md): Set a post call wrap up time to give agents a breather inbetween calls. This ensures they will have time to write accurate notes!
- [In-Queue Callback](https://help.dialpad.com/docs/in-queue-callback.md): In-Queue Callback allows your callers to request a call from your team instead of waiting in the queue.
- [Call Dispositions](https://help.dialpad.com/docs/enable-create-call-dispositions.md): Familiarize yourself with how Call Disposition allows you to paint a complete picture of every call and report on every outcome.
- [Agent Screen Capture](https://help.dialpad.com/docs/agent-screen-capture.md): Boost coaching and training with Agent Screen Capture, which shows your agents' desktop activity during calls for better insights.
- [Custom Off Duty Status](https://help.dialpad.com/docs/custom-off-duty-status.md): Use a custom status to inform your team what you're working on, or where you are.
- [Manage Contact Center Alerts](https://help.dialpad.com/docs/manage-contact-center-alerts.md): The Contact Center Alerts gives you the choice when and where to alert if an update occurs in your Dialpad call centers.
- [Customer Satisfaction (CSAT) Surveys](https://help.dialpad.com/docs/customer-satisfaction-csat-surveys.md): Discover your customer’s insights on your business through CSAT surveys
- [Add All-Party Consent States to Exception List](https://help.dialpad.com/docs/add-all-party-consent-states-to-exception-list.md)
- [Two-Party Consent Greeting](https://help.dialpad.com/docs/two-party-consent-greeting.md)
- [Contact Center FAQs](https://help.dialpad.com/docs/contact-center-faqs.md)
- [Working as a Contact Center Supervisor](https://help.dialpad.com/docs/working-as-a-contact-center-supervisor.md): As a Contact Center supervisor, you can monitor and assign calls and more! Learn all about working as a Contact Center Supervisor.
- [Working as a Contact Center Agent](https://help.dialpad.com/docs/working-as-a-contact-center-agent.md)
- [Contact Center Launchpad](https://help.dialpad.com/docs/contact-center-launchpad.md): Dialpad's Contact Center Launchpad provides real-time analytics for agents and supervisors, with customizable dashboards to track performance and trends.
- [Contact Center Log in & Log out Tracking](https://help.dialpad.com/docs/agent-log-in-and-log-out.md)
- [Real-Time Dashboard for Contact Centers](https://help.dialpad.com/docs/multiple-contact-centers-live-dashboard.md): Contact Center dashboards unlock real-time performance insights through metrics such as call duration, speed to answer, Agent status, hold times, and much more.
- [Real-Time Contact Center Management](https://help.dialpad.com/docs/real-time-contact-center-management.md)
- [Availability Settings vs Active State Settings](https://help.dialpad.com/docs/call-center-dnd-vs-off-duty-toggle.md)
- [Call Monitoring Features](https://help.dialpad.com/docs/call-monitoring-features.md): Call Monitoring allows you to listen to a call live, assist the agent, and take over when things turn south.
- [Log a Call Disposition](https://help.dialpad.com/docs/log-a-call-disposition.md): Call Dispositions allows your agents to categorize or assign an outcome on every call.
- [Using Desk Phones with Your Contact Center](https://help.dialpad.com/docs/using-desk-phones-with-your-contact-center.md)
- [Coaching Hub](https://help.dialpad.com/docs/coaching-hub.md): Ai Coaching Hub gives you a single location to view Agent and Trainee performance across multiple offices, Coaching Teams, and Contact Centers.
- [Manage a Coaching Team](https://help.dialpad.com/docs/manage-a-coaching-team.md): Use a Coaching team to monitor new hires and groups.
- [Coaching Teams FAQS](https://help.dialpad.com/docs/coaching-teams-faqs.md): Learn how to effectively manage a coaching team in Dialpad with this FAQ guide. Discover tips on team setup, customizing settings, and tracking performance.
- [Voicemail Drop](https://help.dialpad.com/docs/voicemail-drop.md): Voicemail Drop allows you to leave a recorded message immediately so that you can move on to another person to call.
- [Local Presence](https://help.dialpad.com/docs/local-presence.md): Local Presence boosts call success by providing local area code phone numbers your clients will recognize.
- [Local Presence Area Codes](https://help.dialpad.com/docs/local-presence-area-codes.md)
- [Sales Launchpad](https://help.dialpad.com/docs/sales-launchpad.md)
- [Real-Time Dashboard for Coaching Teams](https://help.dialpad.com/docs/real-time-dashboard-for-coaching-teams.md)
- [Dialpad Business Intelligence (BI)](https://help.dialpad.com/docs/contact-center-ai-sales-dialpad-business-intelligence-bi.md): Dialpad BI gives you a powerful and customizable business intelligence tool to create a picture of your team’s performance.
- [Dialpad BI Datasets and Data Concepts](https://help.dialpad.com/docs/dialpad-bi-datasets-and-data-concepts.md)
- [Using Dialpad Business Intelligence (BI)](https://help.dialpad.com/docs/using-dialpad-business-intelligence-bi.md): See how Dialpad Business Intelligence provides data you need to understand your team's performance better.
- [Dialpad Business Intelligence Report Tips](https://help.dialpad.com/docs/dialpad-business-intelligence-report-tips.md)
- [Dialpad Business Intelligence (BI) FAQs](https://help.dialpad.com/docs/dialpad-business-intelligence-bi-faqs.md)
- [BI Reporting: Call Volumes by Hour and Day of Week](https://help.dialpad.com/docs/bi-reporting-call-volumes-by-hour-and-day-of-week.md)
- [BI Reporting: Call Volumes by Day Report](https://help.dialpad.com/docs/bi-reporting-call-volumes-by-day-report.md)
- [BI Reporting: Voicemail Agent Handling Report](https://help.dialpad.com/docs/bi-reporting-voicemail-agent-handling-report.md)
- [BI Reporting: Voicemail Health Report](https://help.dialpad.com/docs/bi-reporting-voicemail-health-report.md)
- [BI Reporting: Voicemail Lifecycle Timeline Report](https://help.dialpad.com/docs/bi-reporting-voicemail-lifecycle-timeline-report.md)
- [BI Reporting: Voicemail Unresolved Agent Report](https://help.dialpad.com/docs/bi-reporting-voicemail-unresolved-agent-report.md)
- [BI Reporting: Agent Session Metrics Report](https://help.dialpad.com/docs/bi-reporting-agent-session-metrics-report.md)
- [BI Reporting: AI Agent Answer Feedback Report](https://help.dialpad.com/docs/bi-reporting-ai-agent-answer-feedback-report.md)
- [BI Reporting: AI Agent Answers Report](https://help.dialpad.com/docs/bi-reporting-ai-agent-answers-report.md)
- [BI Reporting: AI Agent Queries Report](https://help.dialpad.com/docs/bi-reporting-ai-agent-queries-report.md)
- [BI Reporting: Digital Customer Sessions Report](https://help.dialpad.com/docs/bi-reporting-digital-customer-sessions-report.md)
- [BI Reporting: Digital Customer Sessions Volume by Channel](https://help.dialpad.com/docs/bi-reporting-digital-customer-sessions-volume-by-channel.md)
- [BI Reporting: Call Metrics By Disposition Report](https://help.dialpad.com/docs/bi-reporting-call-metrics-by-disposition-report.md)
- [BI Reporting: Digital Customer Sessions Volume by Day](https://help.dialpad.com/docs/bi-reporting-digital-customer-sessions-volume-by-day.md)
- [BI Reporting: Call Logs Report](https://help.dialpad.com/docs/bi-reporting-call-logs-report.md): Dig into the details of the Dialpad Business Intelligence (BI) call logs report.
- [BI Reporting: Digital Sessions Report](https://help.dialpad.com/docs/bi-reporting-digital-sessions-report.md)
- [Dialpad Dialer](https://help.dialpad.com/docs/dialpad-dialer-overview.md): Automate high-volume outbound outreach with the Dialpad Dialer. Reduce manual dialing, skip unanswered calls, and increase daily connect rates for faster, more
- [Setup Dialpad Dialer for Offices and Contact Centers](https://help.dialpad.com/docs/enable-dialpad-dialer-for-your-office-and-contact-centers.md)
- [Manage leads and lists in Dialpad Dialer](https://help.dialpad.com/docs/manage-leads-and-lists-in-dialpad-dialer-1.md)
- [Create and manage Dialpad Dialer campaigns](https://help.dialpad.com/docs/create-and-manage-dialpad-dialer-campaigns-1.md)
- [Agent experience in Dialpad Dialer campaigns](https://help.dialpad.com/docs/agent-experience-in-dialpad-dialer-campaigns.md)
- [Dialpad Dialer compliance, DNC, and limits](https://help.dialpad.com/docs/dialpad-dialer-compliance-dnc-and-limits.md)
- [Onboard your team to Dialpad Dialer](https://help.dialpad.com/docs/onboard-your-team-to-dialpad-dialer.md)
- [Dialpad Dialer analytics](https://help.dialpad.com/docs/dialpad-dialer-analytics-and-exports.md)
- [Use Dialpad Dialer with Salesforce](https://help.dialpad.com/docs/use-dialpad-dialer-with-salesforce.md)
- [Troubleshoot Dialpad Dialer campaigns](https://help.dialpad.com/docs/troubleshoot-dialpad-dialer-campaigns.md)
- [Supported User and Room Phones](https://help.dialpad.com/docs/supported-desk-and-room-phones.md): Learn which desk and room phones are officially supported by Dialpad, and on what firmware version.
- [Purchase or Order a Desk Phone](https://help.dialpad.com/docs/purchase-or-order-a-desk-phone.md): Get a Desk Phone directly from Dialpad with these simple steps.
- [Desk Phones FAQs](https://help.dialpad.com/docs/desk-phones-faqs.md): Its question and answer time, for all things desk and room phone!
- [Manage a User Desk Phone](https://help.dialpad.com/docs/manage-a-user-desk-phone.md): Learn how to set up and manage a user desk phone.
- [Manage a Room Phone](https://help.dialpad.com/docs/manage-a-room-phone.md): Familiarize yourself with managing a Room Phone.
- [Customize Desk Phone Appearance](https://help.dialpad.com/docs/customize-desk-phone-appearance.md)
- [Department Voicemail Access](https://help.dialpad.com/docs/department-voicemail-access.md)
- [Enable Group Paging on Desk Phones](https://help.dialpad.com/docs/enable-group-paging.md)
- [Department Call Parking for Desk Phones](https://help.dialpad.com/docs/department-call-parking-for-desk-phones.md)
- [Sidecars for Desk Phones](https://help.dialpad.com/docs/sidecars-for-desk-phones.md)
- [Executive Assistant Line](https://help.dialpad.com/docs/executive-assistant-line.md)
- [Provision Yealink Devices to Dialpad](https://help.dialpad.com/docs/configuring-yealink-devices-to-dialpad.md): Set up your Yealink desk phone effortlessly to your account.
- [Provision VVX 250, 350 & 450 Obi Edition Devices to Dialpad](https://help.dialpad.com/docs/provisioning-vvx-250-350-450-obi-edition-devices-to-dialpad.md): Know how to add your Polycom device to your Dialpad account with ease.
- [Provision Yealink DECT Devices to Dialpad](https://help.dialpad.com/docs/provision-yealink-dect-devices-to-dialpad.md)
- [Provision a Poly UCS Desk Phone](https://help.dialpad.com/docs/add-a-poly-ucs-desk-phone.md)
- [Provision Poly Edge E Devices to Dialpad](https://help.dialpad.com/docs/provision-poly-edge-e-devices-to-dialpad.md)
- [Provision a Cisco Device to Dialpad](https://help.dialpad.com/docs/configuring-cisco-devices-to-dialpad.md)
- [Provision Poly Rove Device to Dialpad](https://help.dialpad.com/docs/provision-poly-rove-device-to-dialpad.md)
- [Provision a Grandstream Desk phone to Dialpad](https://help.dialpad.com/docs/provision-a-grandstream-desk-phone-to-dialpad.md): Learn how to provision a Grandstream desk phone to Dialpad effortlessly! Our step-by-step guide walks you through the setup process, and reliable connectivity with your Grandstream device on the Dialpad platform.
- [Setting up a Yealink T-series Phone](https://help.dialpad.com/docs/desk-phone-phone-setup.md)
- [Setting up a Poly OBi x50 Phone](https://help.dialpad.com/docs/poly-obi-x50-phone-setup.md)
- [Setting up a Yealink DECT Phone](https://help.dialpad.com/docs/setting-up-a-yealink-dect-phone.md): Learn how to set up your Yealink DECT phone with this step-by-step guide. Includes configuration tips and troubleshooting advice.
- [Provision AudioCodes MediaPack ATA device to Dialpad](https://help.dialpad.com/docs/provision-audiocodes-mediapack-ata-device-to-dialpad.md): Learn how to provision Audiocodes Mediapacks ATA devices to Dialpad with our comprehensive guide. Streamline the setup process and ensure seamless integration for enhanced communication efficiency. Perfect for businesses seeking reliable connectivity solutions.
- [Provision Grandstream ATA Devices to Dialpad](https://help.dialpad.com/docs/provision-grandstream-ata-devices-to-dialpad.md): Learn how to provision Grandstream ATA devices to Dialpad with our step-by-step guide. Simplify your setup process and ensure seamless connectivity between your Grandstream ATA and Dialpad service.
- [Provision Poly 402 ATA device to Dialpad](https://help.dialpad.com/docs/provision-poly-402-ata-device-to-dialpad.md): Make sure your communication system performs at its best and integrates seamlessly by using our guide on how to provision Poly 402 ATA devices. Ideal for businesses seeking to ease the setup process.
- [Calls on Desk Phones](https://help.dialpad.com/docs/calls-on-desk-phones.md)
- [Call Forwarding](https://help.dialpad.com/docs/call-forwarding.md)
- [Call History](https://help.dialpad.com/docs/call-history.md)
- [Call Parking](https://help.dialpad.com/docs/call-parking.md)
- [Call Transfers on Desk Phones](https://help.dialpad.com/docs/call-transfers.md)
- [Call Waiting](https://help.dialpad.com/docs/call-waiting.md)
- [Conference Calls on Desk Phones](https://help.dialpad.com/docs/conference-calls.md)
- [Do Not Disturb (DND) for Desk Phones](https://help.dialpad.com/docs/do-not-disturb-dnd.md)
- [Group Paging for Desk Phones](https://help.dialpad.com/docs/group-paging-for-desk-phones.md)
- [Guest Login (Hotdesking)](https://help.dialpad.com/docs/guest-login-hotdesking.md)
- [Line Keys for Desk Phones](https://help.dialpad.com/docs/line-keys-for-deskphones.md): Discover the benefits of deskphone line keys and learn how to configure them for optimal performance. This guide covers everything you need to know to enhance your communication and streamline your phone usage.
- [Phone Directory](https://help.dialpad.com/docs/phone-directory.md)
- [Voicemail](https://help.dialpad.com/docs/voicemail-for-desk-phones.md)
- [Supported Audio Devices & Headsets for your Computer](https://help.dialpad.com/docs/supported-audio-devices-headsets-for-your-computer.md): Discover the devices that works best with Dialpad on your computer.
- [Headset FAQs](https://help.dialpad.com/docs/headset-faqs.md)
- [Using Devices with WebHID](https://help.dialpad.com/docs/using-devices-with-webhid.md)
- [Connect Your Plantronics to Dialpad](https://help.dialpad.com/docs/connect-your-plantronics-to-dialpad.md)
- [How to troubleshoot the “Please check your internet connection” error](https://help.dialpad.com/docs/how-to-troubleshoot-the-please-check-your-internet-connection-error.md): Learn how to overcome internet-related errors with ease.
- [Desk Phone Doesn’t Display Dialpad Activate](https://help.dialpad.com/docs/desk-phone-doesnt-display-dialpad-activate.md)
- [Deskphone Admin Password](https://help.dialpad.com/docs/deskphone-admin-password.md): Find out how to reset your Polycom VVX admin password and get going in no time.
- [Receive a Call](https://help.dialpad.com/docs/receive-a-call.md): Discover how to handle incoming calls smoothly and professionally with Dialpad.
- [Make a Call](https://help.dialpad.com/docs/make-a-call.md): Find out how making a call is so easy with Dialpad.
- [Active Call Controls](https://help.dialpad.com/docs/active-call-controls.md): Master live call management with Dialpad's selection of active call controls. Learn how to add callers, turn on Ai, place people on hold, park a call, and more.
- [Transfer a Call](https://help.dialpad.com/docs/transfer-a-call.md): Learn about all 4 types of call transferring offered by Dialpad.
- [Record a Call](https://help.dialpad.com/docs/record-a-call.md): Familiarize yourself with how to record your calls
- [Using Conversation History](https://help.dialpad.com/docs/using-conversation-history.md): Explore your communication patterns with our Call History feature. Discover previous calls, recordings, and voicemails effortlessly for a seamless user experience.
- [Make & Receive a Video Call](https://help.dialpad.com/docs/make-receive-a-video-call.md): Master video calling on Dialpad—simple instructions for clear and easy video conversations.
- [Call Journey](https://help.dialpad.com/docs/using-call-journey.md): Call Journey records every event within a call and helps you understand how it was handled by Dialpad, allowing you to improve your configuration.
- [Dial by Name or Extension Directory](https://help.dialpad.com/docs/dial-by-name-or-extension-directory.md): Dial-by directories ensure callers reach the correct person or line, every time.Dialpad offers two different types of 'dial-by' directories.
- [Post-Dial DTMF Strings](https://help.dialpad.com/docs/post-dial-dtmf-strings.md): See how DTMF Strings allow you to join a call fast without needing to press a lot of keys.
- [Voicemail Management](https://help.dialpad.com/docs/voicemail-management.md): Easily manage voicemails by assigning them to agents, resolving with notes and calling back right from your voicemail inbox.
- [Mobile Calling Overview](https://help.dialpad.com/docs/calls-messages-faxes-mobile-calling-overview.md): Discover the difference between mobile and HD calling, and when to choose which one to use.
- [Mobile Apps FAQs](https://help.dialpad.com/docs/mobile-apps-faqs.md): Uncover the answers to your most common questions about the Dialpad mobile apps and take AI communication on the go.
- [HD Calling](https://help.dialpad.com/docs/hd-calling.md): Find out how Dialpad's HD Calling ensures clear and secure using the power of the internet.
- [Mobile Call Settings for Traveling Internationally](https://help.dialpad.com/docs/mobile-call-settings-for-traveling-internationally.md)
- [Reasons Why Your iPhone May Not Ring](https://help.dialpad.com/docs/reasons-why-your-iphone-may-not-ring.md): Easily troubleshoot and resolve why your iPhone isn't ringing for your Dialpad calls.
- [Reasons Why Your Android Phone May Not Ring](https://help.dialpad.com/docs/reasons-why-your-android-phone-may-not-ring.md)
- [Relay Phone Numbers](https://help.dialpad.com/docs/relay-phone-numbers.md)
- [International Services FAQs](https://help.dialpad.com/docs/international-services-faqs.md)
- [Calling FAQs](https://help.dialpad.com/docs/ring-duration-faqs.md)
- [Extension FAQs](https://help.dialpad.com/docs/extensions-faqs.md)
- [Forwarding Number FAQs](https://help.dialpad.com/docs/forwarding-number-faqs.md): Call forwarding is simple with Dialpad. We've answered all your questions, ensuring you never miss an important call again!
- [Call Rate FAQs](https://help.dialpad.com/docs/call-rate-faqs.md): Learn how your account is billed for every call that you make depending on the plan you have.
- [Supported American and Canadian Service Numbers](https://help.dialpad.com/docs/supported-american-and-canadian-service-numbers.md)
- [Voicemail Transcription FAQ](https://help.dialpad.com/docs/voicemail-transcription-faq.md): Here are the answers to Voicemail Transcriptions' frequently asked questions.
- [Send a Message](https://help.dialpad.com/docs/send-a-message.md): Elevate your business outreach, engage customers instantly, and boost your brand visibility. Easily send SMS and MMS messages with Dialpad’s messaging platform.
- [Receive a Message](https://help.dialpad.com/docs/receive-a-message.md): Experience the convenience of staying connected and effortlessly managing your messages with Dialpad. Streamline communication channels with our user-friendly platform with efficient, reliable, and responsive message handling.
- [Group Messaging](https://help.dialpad.com/docs/group-messaging.md): Get familiar with how Group Messaging works with Dialpad.
- [Bulk Messaging](https://help.dialpad.com/docs/bulk-messaging.md): Streamline your business communication with Bulk Messaging—send SMS, MMS, and internal messages to up to 50 recipients effortlessly.
- [Messaging Features](https://help.dialpad.com/docs/messaging-features.md): Find out about Dialpad's powerful messaging platform and how it helps you communicate effectively with more people.
- [Message Reminders](https://help.dialpad.com/docs/message-reminders.md)
- [Shared Line Messaging](https://help.dialpad.com/docs/send-receive-a-shared-line-message.md): Send and receive (and manage!) messages on your shared lines.
- [Channels](https://help.dialpad.com/docs/channels.md): Dialpad offers two types of channels:Public Channel - Available for anyone to joinPrivate Channel - Users must be invited to the channel.
- [Short Codes](https://help.dialpad.com/docs/short-codes.md): Make sure that you will receive messages from third-party services here.
- [Message Notifications FAQs](https://help.dialpad.com/docs/message-notifications.md): Effectively manage message notifications for timely and organized access to important texts without being overwhelmed.
- [SMS Messaging Compliance: Principles & Best Practices](https://help.dialpad.com/docs/sms-messaging-compliance-principles-best-practices.md): Take a deep dive into the world of SMS and learn the best practices to ensure your messages arrives in no time.
- [Text Message Campaign Registry for Dialpad Customers](https://help.dialpad.com/docs/text-message-campaign-registry-for-dialpad-customers.md): Get a preview of how to register your business to The Campaign Registry for uninterrupted messaging.
- [SMS Registration Guide](https://help.dialpad.com/docs/sms-registration-guide.md): Discover how to register your business and messaging campaign to ensure your customers receive them.
- [Edit or Delete an SMS Campaign](https://help.dialpad.com/docs/edit-or-delete-an-sms-campaign.md)
- [SMS Content Compliance](https://help.dialpad.com/docs/sms-content-compliance.md)
- [Sole Proprietor Campaign Registration](https://help.dialpad.com/docs/sole-proprietary-campaign-registration.md)
- [A2P Public Profit Auth+ Verification Guide](https://help.dialpad.com/docs/a2p-public-profit-auth-verification-guide.md)
- [A2P Privacy Policy and Terms of Service Recommendations](https://help.dialpad.com/docs/a2p-privacy-policy-and-terms-of-service-recommendations.md)
- [Opt In and Out of SMS Messages](https://help.dialpad.com/docs/opt-in-and-out-of-sms-messages.md): Learn how to opt in or out of messages - empower your recipient to choose when and how they receive communication from you by allowing users to effortlessly opt in for timely updates or opt our for a personalized experience.
- [Text Message Campaign Registry FAQs](https://help.dialpad.com/docs/text-message-campaign-registry-faqs.md): Learn the answers to your most common questions about the Campaign Registry.
- [A2P SMS Registration and Compliance FAQs](https://help.dialpad.com/docs/a2p-sms-registration-and-compliance-faq.md)
- [Purchase and Assign Fax Licenses](https://help.dialpad.com/docs/purchase-and-assign-fax-licenses.md): Know how to add and assign Fax Licenses to your account and enjoy this classic service in a modern platform.
- [Send & Receive a Fax](https://help.dialpad.com/docs/send-receive-a-fax.md): Learn how to use Dialpad's fax service - old service powered by new technology.
- [Fax Management](https://help.dialpad.com/docs/fax-management.md): Streamline fax management with Dialpad. Assign, resolve, and track faxes efficiently for Agents and Supervisors in your team. Get started today!
- [Faxing on ATA Ports](https://help.dialpad.com/docs/faxing-on-ata-ports.md)
- [Switch a Call Between Devices](https://help.dialpad.com/docs/switch-a-call-between-devices.md): Dialpad lets you easily switch devices during a call, whether you're sitting at your desk or walking around.Let's take a look at how to switch a call between devices.
- [Add a Forwarding Prompt](https://help.dialpad.com/docs/add-a-forwarding-prompt.md): Learn how to make sure that your voicemails are left in your Dialpad inbox even with HD Calling disabled.
- [Manage Your Dialpad Devices](https://help.dialpad.com/docs/manage-your-dialpad-devices.md): See which of your devices you are signed into and which ones should ring.
- [Dialpad Everywhere](https://help.dialpad.com/docs/dialpad-everywhere.md): Set up Dialpad Everywhere to keep your call controls whatever app you are using.
- [Dialpad Companion Mode](https://help.dialpad.com/docs/dialpad-companion-mode.md): Take advantage of Dialpad's Ai features by using Companion Mode when calling from another app.
- [Use your Obihai phone](https://help.dialpad.com/docs/use-your-obihai-phone.md)
- [Park a Call on Your Main Line](https://help.dialpad.com/docs/park-a-call-on-your-main-line.md)
- [Park a Call on Your Department Line](https://help.dialpad.com/docs/park-a-call-on-your-department-line.md)
- [Switch between HD and carrier](https://help.dialpad.com/docs/switch-between-hd-and-carrier.md): Switching to carrier calling allows you to continue making calls when you have no internet connection.
- [Network Test Analysis Guide](https://help.dialpad.com/docs/network-test-analysis-guide.md): Check out our troubleshooting workflow and easily identify what’s going on with your network.
- [Before You Begin](https://help.dialpad.com/docs/before-you-begin.md)
- [Perform the Tests](https://help.dialpad.com/docs/perform-the-tests.md): Run network tests to easily identify problems with your internet - no IT team required.
- [Deep-Dive Your Test Results](https://help.dialpad.com/docs/deep-dive-your-test-results.md): Take a closer look at your network test result and identify what needs some work.
- [System Test](https://help.dialpad.com/docs/system-test.md): Experiencing unusual call quality? Run the Dialpad System Test to see what is causing the issue.
- [VPN Split-tunnels](https://help.dialpad.com/docs/vpn-split-tunnels.md)
- [Network Terms](https://help.dialpad.com/docs/network-terms.md): Familiarize yourself with the network terms you might encounter when troubleshooting issues.
- [Network Configuration Resources](https://help.dialpad.com/docs/references-and-additional-resources.md)
- [Call Quality Overview](https://help.dialpad.com/docs/call-quality-overview.md): Uncover the external factors that might influence the quality of your calls, and what to do about them.
- [Quality of Service Dashboard](https://help.dialpad.com/docs/quality-of-service-dashboard.md): Optimize your business communication with our Quality of Service (QoS) dashboard, designed to meticulously assess and enhance overall voice quality. Elevate your user experience by gaining valuable insights into call performance, ensuring crystal-clear communication and superior service delivery.
- [Wireless (WiFi) connection issues](https://help.dialpad.com/docs/wireless-wifi-connection-issues.md)
- [Mic Issues on macOS & Windows Computers](https://help.dialpad.com/docs/mic-issues-on-apple-macos-microsoft-windows.md)
- [Network Setup Recommendations](https://help.dialpad.com/docs/network-setup-recommendations.md): Keep Dialpad running as smoothly as possible by maximizing your network efficiency with our network setup recommendations.
- [Home Network Troubleshooting Tips](https://help.dialpad.com/docs/home-network-troubleshooting-tips.md): Familiarize yourself with troubleshooting tips for uninterrupted work at home.
- [Getting Help for your Network Assessment Test Results](https://help.dialpad.com/docs/getting-help-for-your-network-assessment-test-results.md)
- [Network Connectivity Warning](https://help.dialpad.com/docs/network-connectivity-warning.md)
- [Troubleshooting Disrupted Calls](https://help.dialpad.com/docs/troubleshooting-disrupted-calls.md)
- [Troubleshooting Outbound Calls](https://help.dialpad.com/docs/troubleshooting-outbound-call-issues.md)
- [Troubleshooting Poly Studio X Errors](https://help.dialpad.com/docs/troubleshooting-poly-studio-x-errors.md)
- [Poly Studio X : Error 100 — No Physical Network Detected](https://help.dialpad.com/docs/poly-studio-x-error-100-no-physical-network-detected.md)
- [Poly Studio X : Error 101 — No IP address](https://help.dialpad.com/docs/poly-studio-x-error-101-no-ip-address.md)
- [Poly Studio X : Error 102 — Failure in DNS lookup](https://help.dialpad.com/docs/poly-studio-x-error-102-failure-in-dns-lookup.md)
- [Poly Studio X : Error 103 — Cannot reach service](https://help.dialpad.com/docs/poly-studio-x-error-103-cannot-reach-service.md)
- [Poly Studio X : Error 104 — Configuration service error](https://help.dialpad.com/docs/poly-studio-x-error-104-configuration-service-error.md)
- [Poly Studio X : Error 105 — Cannot Reach Service](https://help.dialpad.com/docs/poly-studio-x-error-105-cannot-reach-service.md)
- [Install Dialpad for Salesforce](https://help.dialpad.com/docs/install-salesforce-for-dialpad.md)
- [Install Salesforce Classic](https://help.dialpad.com/docs/install-salesforce-classic.md)
- [Install Dialpad Powerdialer with Salesforce](https://help.dialpad.com/docs/install-powerdialer-installation.md)
- [Salesforce Sandbox Support](https://help.dialpad.com/docs/salesforce-sandbox-support.md)
- [Configure Salesforce in Dialpad](https://help.dialpad.com/docs/configure-salesforce-in-dialpad.md)
- [Use Salesforce for Dialpad](https://help.dialpad.com/docs/use-salesforce-for-dialpad.md): Discover how the Salesforce-Dialpad integration can assist you in steering the call in the right direction.
- [Use Dialpad for Salesforce Lightning](https://help.dialpad.com/docs/dialpad-for-salesforce-lightning.md): Know how to empower your team to make Dialpad calls from within Salesforce Lightning.
- [Use Dialpad for Salesforce Classic (CTI)](https://help.dialpad.com/docs/use-dialpad-for-salesforce-classic-cti.md)
- [Use Dialpad for Salesforce CTI](https://help.dialpad.com/docs/use-dialpad-for-salesforce-cti.md): See how you can use Dialpad’s calling functionality within Salesforce Lightning, eliminating the need to switch between apps.
- [Salesforce Lightning and Chrome Click-to-Call](https://help.dialpad.com/docs/salesforce-cti-and-chrome-click-to-call.md)
- [Dialpad Powerdialer with Salesforce](https://help.dialpad.com/docs/dialpad-powerdialer-with-salesforce.md): Dialpad’s Powerdialer inside Salesforce allows Sales Managers to create and assign dial lists containing Leads, Contacts, Opportunities, or Accounts.
- [Salesforce Sales Engagement](https://help.dialpad.com/docs/salesforce-high-velocity-sales.md): Accelerate your inside sales process with a high-productivity workspace. With cadences, managers can create custom sales processes that guide sales reps through handling different types of prospects. Those cadences appear for sales reps in the Work Queue, a task list that appears inside the Sales Console.
- [Dialpad for Salesforce Classic](https://help.dialpad.com/docs/dialpad-for-salesforce-classic.md)
- [Salesforce Custom Objects](https://help.dialpad.com/docs/salesforce-custom-objects.md): Custom Objects allow you to log a call against any category that you created.
- [Field mapping for Dialpad Call Activity in Salesforce](https://help.dialpad.com/docs/field-mapping-for-dialpad-call-activity-in-salesforce.md)
- [Salesforce Case, Object and Opportunity Logging with Dialpad CTI](https://help.dialpad.com/docs/salesforce-case-and-opportunity-logging-with-dialpad-cti.md)
- [Matching Dialpad Contacts & Logging Calls to Salesforce](https://help.dialpad.com/docs/matching-dialpad-contacts-logging-calls-to-salesforce.md): Dialpad's Salesforce integration logs calls between agents and contacts to the connected Salesforce instance.
- [SMS Logging in Salesforce](https://help.dialpad.com/docs/sms-logging-in-salesforce.md): Logging SMS to Salesforce Dialpad will automatically log external SMS sent and received on Dialpad with your matching Salesforce contact.
- [Dialpad in Salesforce Omni-Channel](https://help.dialpad.com/docs/dialpad-in-salesforce-omni-channel.md)
- [Dialpad AI + Salesforce](https://help.dialpad.com/docs/dialpad-ai-salesforce.md)
- [Salesforce CTI vs Dialpad App](https://help.dialpad.com/docs/dialpad-app-vs-salesforce-cti.md)
- [Dialpad for Salesforce FAQs](https://help.dialpad.com/docs/dialpad-for-salesforce-faqs.md): Discover the commonly asked questions on the Dialpad-Salesforce integration and their answers.
- [Dialpad for Salesforce Lightning FAQs](https://help.dialpad.com/docs/dialpad-for-salesforce-lightning-faqs.md): Explore how you can place Dialpad calls without leaving Salesforce.
- [SMS Logging in Salesforce FAQs](https://help.dialpad.com/docs/salesforce-sms-logging-faqs.md): Optimize your communication with Dialpad's SMS logging for Salesforce. Automatically log external SMS messages sent and received with Salesforce contacts, ensuring all interactions are recorded as Tasks in your Activity History.
- [Salesforce Troubleshooting](https://help.dialpad.com/docs/salesforce-troubleshooting.md): Easily resolve common Salesforce issues.
- [Dialpad for Salesforce Classic FAQs](https://help.dialpad.com/docs/dialpad-for-salesforce-classic-faqs.md): Discover the answers to Dialpad for Salesforce Classic’s frequently asked questions.
- [Salesforce Powerdialer FAQs](https://help.dialpad.com/docs/salesforce-powerdialer-faqs.md): Dialpad runs 9 jobs inside Salesforce for the Powerdialer:QueueLOACRecordDeletion: This class updates the status of records and inserts new records in the record processing queue.
- [Dialpad + Salesforce Omni-Channel FAQs](https://help.dialpad.com/docs/dialpad-salesforce-omni-channel-faqs.md)
- [Dialpad + Zendesk](https://help.dialpad.com/docs/dialpad-zendesk-integration.md): Use Dialpad's Zendesk integration to place calls within Zendesk, create automatic tickets, and view integrated customer data in Dialpad. No desk phones or extra apps needed!
- [Use the Dialpad + Zendesk Integration](https://help.dialpad.com/docs/use-the-dialpad-zendesk-integration.md): Check out how the Zendesk integration can auto-log calls, save notes & tasks from within Dialpad, and seamlessly bring together the power of the Dialpad systems with Zendesk's robust features, ensuring unified and responsive customer support.
- [Configure HubSpot Integration](https://help.dialpad.com/docs/configure-hubspot-integration.md)
- [Dialpad + HubSpot](https://help.dialpad.com/docs/using-hubspot-with-dialpad.md)
- [HubSpot Migration Guide](https://help.dialpad.com/docs/hubspot-migration-guide.md)
- [Install Dialpad for HubSpot](https://help.dialpad.com/docs/install-dialpad-for-hubspot.md): Learn how to install and uninstall Dialpad for HubSpot with this quick, step-by-step guide. Set up the integration to streamline your calling, sync customer data, and improve your workflow.
- [Dialpad for HubSpot 101](https://help.dialpad.com/docs/dialpad-hubspot-v2.md): Dialpad for HubSpot V2 adds SMS logging for personal and shared numbers, ticket and SMS workflows, note and task logging, and, of course, better contact management.
- [Manage HubSpot Integration in Dialpad](https://help.dialpad.com/docs/manage-hubspot-integration-in-dialpad.md)
- [Calling in HubSpot](https://help.dialpad.com/docs/hubspot-calling-v2.md)
- [HubSpot Contact Sync](https://help.dialpad.com/docs/hubspot-contact-sync.md)
- [HubSpot FAQs](https://help.dialpad.com/docs/hubspot-v2-faqs.md)
- [Okta Single Sign-On via SAML](https://help.dialpad.com/docs/okta-single-sign-on-via-saml.md): Sign into Dialpad using your Okta SAML
- [Google Workspace Single Sign-On via SAML](https://help.dialpad.com/docs/google-workspace-single-sign-on-via-saml.md): Set up Dialpad to work with your Google Workspace SAML sign-on.
- [Integrating Azure SAML with Dialpad](https://help.dialpad.com/docs/integrating-azure-saml-with-dialpad.md): Learn how integrating Azure SAML allows you to log in to Dialpad in a convenient and secure way
- [Integrating JumpCloud SAML SSO with Dialpad](https://help.dialpad.com/docs/integrating-jumpcloud-saml-sso-with-dialpad.md): Set up easy SSO login with JumpCloud.
- [Manage Users with Okta SCIM](https://help.dialpad.com/docs/manage-users-with-okta-scim.md)
- [Manage Users with Google Workspace SCIM](https://help.dialpad.com/docs/manage-users-with-google-workspace-scim.md)
- [Syncing Dialpad Phone Numbers to Okta](https://help.dialpad.com/docs/syncing-dialpad-phone-numbers-to-okta.md): Learn how to sync your Dialpad phone numbers with Okta.
- [OneLogin + Dialpad](https://help.dialpad.com/docs/onelogin-dialpad.md)
- [Integrating Microsoft Azure Entra ID](https://help.dialpad.com/docs/microsoft-azure-scim.md)
- [Manage Users with JumpCloud SCIM](https://help.dialpad.com/docs/manage-users-with-jumpcloud-scim.md)
- [SCIM FAQs](https://help.dialpad.com/docs/scim-faqs.md)
- [Authenticate Google Workspace or Office 365 Admin in Dialpad](https://help.dialpad.com/docs/authenticate-google-workspace-or-office-365-admin-in-dialpad.md): Assign your Google/Microsoft admins as Dialpad admins by following the steps here.
- [Sync and Integrate with Google Workspace](https://help.dialpad.com/docs/sync-and-integrate-with-google-workspace.md): Start integrating your account with Google Workspace for maximum productivity.
- [Use the Dialpad Gmail Add-On](https://help.dialpad.com/docs/use-the-dialpad-gmail-add-on.md)
- [Sync & Integrate with Office 365](https://help.dialpad.com/docs/sync-integrate-with-office-365.md): Explore how the Microsoft 365 integration can take your productivity to new heights.
- [Office 365 Login Issues](https://help.dialpad.com/docs/office-365-login-issues.md): See the quick fixes when you log in using Microsoft 365 and run into an issue.
- [Switching Productivity Suites](https://help.dialpad.com/docs/switching-productivity-suites.md)
- [Dialpad + Pipedrive](https://help.dialpad.com/docs/dialpad-pipedrive.md)
- [Dialpad + Copper CRM](https://help.dialpad.com/docs/copper-crm-dialpad.md): Never miss an opportunity with Dialpad's seamless integration with Copper CRM, providing high-level visibility into your pipelines.
- [Dialpad + Zoho CRM](https://help.dialpad.com/docs/dialpad-zoho-crm.md): Learn how the Dialpad-Zoho integration allows you to match your calls against its matching customer record.
- [Dialpad + Zoho CRM V2](https://help.dialpad.com/docs/dialpad-zoho-v2.md)
- [Dialpad + ServiceNow](https://help.dialpad.com/docs/servicenow-dialpad.md)
- [Dialpad + Outreach](https://help.dialpad.com/docs/outreach-dialpad.md)
- [Dialpad + Bullhorn](https://help.dialpad.com/docs/dialpad-for-bullhorn.md): The Dialpad for Bullhorn integration allows HR professionals and sales reps to seamlessly manage candidates and leads in Bullhorn CRM without leaving Dialpad.
- [Enable Click to Call on Third Party Apps](https://help.dialpad.com/docs/enable-click-to-call-on-third-party-apps.md): Dialpad’s click-to-call extension allows you to place calls by clicking a number within your in-house web app and without copy-pasting.
- [Chrome Desk Connector](https://help.dialpad.com/docs/chrome-desk-connector.md): Our Chrome Desk Connector integrates with the Dialpad app to automatically create a new desk for each customer interaction — organizing all the necessary apps, windows, and tools within one neat box.
- [Dialpad + Microsoft Dynamics 365](https://help.dialpad.com/docs/dialpad-microsoft-dynamics-365.md): Connect your Microsoft Dynamics 365 account to Dialpad to make sure all your Dialpad data logs to your CRM .
- [Dialpad + MS Teams](https://help.dialpad.com/docs/dialpad-ms-teams.md): With Dialpad’s MS Teams integration, you can make and receive calls to +70 countries, as well as send SMS and MMS messages from your business phone number.
- [Microsoft Teams Direct Routing Configuration](https://help.dialpad.com/docs/microsoft-teams-direct-routing.md): Easily make Dialpad calls from Microsoft Teams, enjoying reliable voice calls without leaving the Teams interface.
- [Dialpad + Slack](https://help.dialpad.com/docs/dialpad-slack.md): The Dialpad+Slack integration allows you to push all Dialpad notifications, and make calls, in a single platform for better focus and control.
- [Enabling Dialpad Calling through Slack](https://help.dialpad.com/docs/enabling-dialpad-calling-through-slack.md)
- [Dialpad + Screen Pop](https://help.dialpad.com/docs/dialpad-screen-pop.md): Dialpad's screen pop feature gives you instant access to customer information for every contact center call.
- [Dialpad + AutoReach](https://help.dialpad.com/docs/dialpad-autoreach.md)
- [Dialpad + Verint](https://help.dialpad.com/docs/dialpad-verint.md)
- [Dialpad + Playvox](https://help.dialpad.com/docs/dialpad-playvox.md)
- [Dialpad + Intercom](https://help.dialpad.com/docs/dialpad-intercom-integration.md): The Dialpad-Intercom integration allows you to call a customer right from the chat box, increasing productivity and customer satisfaction.
- [Dialpad + Zoom](https://help.dialpad.com/docs/dialpad-zoom.md): Effortlessly start a Zoom meeting from Dialpad or share your link without copy-pasting.
- [Dialpad + Kustomer](https://help.dialpad.com/docs/dialpad-kustomer.md): See how you can use Dialpad within Kustomer’s dashboard for easy navigation and contact matching.
- [Export Dialpad Data to Domo](https://help.dialpad.com/docs/export-dialpad-data-to-domo.md)
- [Dialpad + Front](https://help.dialpad.com/docs/front-app-dialpad.md): Dialpad’s integration with Front provides an in-app dialer so you can make and receive phone calls and handle texts without ever leaving Front.
- [Dialpad + Hangouts Chat](https://help.dialpad.com/docs/integrate-hangouts-chat-dialpad.md)
- [Dialpad + Amazon Alexa](https://help.dialpad.com/docs/integrate-with-amazon-alexa.md)
- [Dialpad + Zapier](https://help.dialpad.com/docs/using-zapier-with-dialpad.md): Learn how the Zapier integration allows you to connect Dialpad to your favorite apps and automate repetitive workflows.
- [Dialpad + Tenfold](https://help.dialpad.com/docs/add-dialpad-to-tenfold.md)
- [Dialpad + Shopify](https://help.dialpad.com/docs/dialpad-shopify.md)
- [Dialpad + FreshDesk](https://help.dialpad.com/docs/dialpad-freshdesk.md)
- [Dialpad + Google Meet](https://help.dialpad.com/docs/dialpad-google-meet.md)
- [Dialpad on Azure Virtual Desktop](https://help.dialpad.com/docs/dialpad-on-azure-virtual-desktop.md): Get the best of Dialpad on Azure Virtual Desktop. Learn how to configure, secure, and optimize your cloud phone system for remote teams.
- [Dialpad + Google Conversational Agents](https://help.dialpad.com/docs/dialpad-google-conversational-agent.md)
- [Enable Google Conversational Agent in Dialpad with JSON Keys](https://help.dialpad.com/docs/enable-dialogflow-in-dialpad-with-json-keys.md)
- [Dialpad + Epic Smart CTI Connector](https://help.dialpad.com/docs/dialpad-epic-smart-cti-connector.md)
- [Dialpad + Silverlake (Jack Henry)](https://help.dialpad.com/docs/dialpad-silverlake-jack-henry.md)
- [Dialpad + Symitar (Jack Henry)](https://help.dialpad.com/docs/dialpad-symitar-jack-henry.md)
- [Dialpad + Fiserv DNA](https://help.dialpad.com/docs/dialpad-dna-firserv.md)
- [Dialpad + KeyStone Corelation](https://help.dialpad.com/docs/dialpad-keystone-corelation.md)
- [Dialpad + KeyStone Corelation Chrome Extension](https://help.dialpad.com/docs/dialpad-keystone-corelation-chrome-extension.md)
- [Dialpad + Agent Accelerator for Athenahealth](https://help.dialpad.com/docs/dialpad-athena-health.md): Enhance patient care with Dialpad + Agent Accelerator for Athenahealth—unified data, faster responses, and seamless patient interactions.
- [Dialpad + Agent Accelerator for Athenahealth Chrome Extension](https://help.dialpad.com/docs/dialpad-agent-accelerator-for-athenahealth-chrome-extension.md)
- [Dialpad + Filevine](https://help.dialpad.com/docs/dialpad-filevine.md)
- [Dialpad + Jobdiva](https://help.dialpad.com/docs/dialpad-jobdiva.md)
- [Dialpad + ConnectWise](https://help.dialpad.com/docs/dialpad-connectwise.md): Discover how to enhance your communication with the Dialpad + ConnectWise PSA integration. Set up, manage tickets, and troubleshoot issues seamlessly.
- [Dialpad + NetSuite](https://help.dialpad.com/docs/dialpad-netsuite.md): Learn how to enable Dialpad + NetSuite Integration for seamless customer record management. Follow simple steps to streamline your workflow!
- [Dialpad + Lineleader](https://help.dialpad.com/docs/dialpad-lineleader.md)
- [Dialpad + CV Euclid](https://help.dialpad.com/docs/dialpad-cv-euclid.md)
- [Dialpad + Pestpac](https://help.dialpad.com/docs/dialpad-pestpac.md)
- [Dialpad + CRM Series](https://help.dialpad.com/docs/dialpad-crm-series.md)
- [Dialpad + LeadPerfection](https://help.dialpad.com/docs/dialpad-leadperfection.md)
- [Dialpad + RealGreen](https://help.dialpad.com/docs/dialpad-realgreen.md)
- [Dialpad + Slate](https://help.dialpad.com/docs/dialpad-slate.md)
- [Dialpad + SpinSci - Patient Assist](https://help.dialpad.com/docs/dialpad-spinsci-patient-assist.md)
- [Create a Digital Contact Center](https://help.dialpad.com/docs/create-a-digital-contact-center.md): Digital Contact Center creation and deployment is currently in an Early Adopter Program.
- [Create a Webchat Channel](https://help.dialpad.com/docs/create-a-webchat-channel.md)
- [Digital Channel Configuration](https://help.dialpad.com/docs/digital-engagement-channel-configuration.md)
- [Digital Channels](https://help.dialpad.com/docs/digital-engagement-channels.md)
- [Media Support per Channel](https://help.dialpad.com/docs/digital-engagement-media-support-per-channel.md)
- [Digital Conversation History](https://help.dialpad.com/docs/digital-conversation-history.md)
- [Templates for Digital Contact Centers](https://help.dialpad.com/docs/templates-for-digital-contact-centers.md)
- [Digital Dispositions](https://help.dialpad.com/docs/digital-dispositions-1.md)
- [Working as a Digital Contact Center Supervisor](https://help.dialpad.com/docs/working-as-a-digital-engagement-supervisor.md)
- [Working as a Digital Contact Center Agent](https://help.dialpad.com/docs/working-as-a-digital-engagement-agent.md): Explore our seamless digital experiences! Elevate your online presence with Dialpad's technology that empowers you with intelligent automation and a user-friendly interface.
- [Using the Email Channel](https://help.dialpad.com/docs/using-the-email-channel.md): Dialpad's Digital Engagement Email channel is perfect for businesses aiming to connect and grow through effective email marketing strategies.
- [Using Bulk WhatsApp Messaging](https://help.dialpad.com/docs/using-bulk-whatsapp-messaging.md): Learn how to send bulk messages via WhatsApp from your digital contact center. This guide covers the benefits, setup process, and tips for using pre-approved templates to ensure consistent branding and effective communication.
- [Omnichannel Variables](https://help.dialpad.com/docs/omnichannel-variables.md)
- [Omnichannel Reporting and Data APIs](https://help.dialpad.com/docs/omnichannel-reporting-and-data-apis.md): Use our Data APIs to get granular in your Digital Engagement reporting.
- [Digital Session Analytics](https://help.dialpad.com/docs/digital-session-analytics.md): Discover how to leverage Dialpad's Digital Analytics to gain insights into agent performance, customer interactions, and overall efficiency. Enhance your decision-making with actionable data to improve customer satisfaction. Read more to learn about filtering and accessing analytics effectively!
- [AI Assistant](https://help.dialpad.com/docs/ai-assistant.md): Dialpad's Ai Agent Assist lets agents get instant and highly accurate answers from connected knowledge bases using advanced Generative AI.
- [AI Assistant Analytics](https://help.dialpad.com/docs/ai-assistant-analytics.md)
- [Create an Agentic AI Agent](https://help.dialpad.com/docs/create-an-agentic-ai-agent.md): Learn how to create an Agentic AI Agent in Dialpad step‑by‑step to automate customer service tasks and improve CX effortlessly.
- [Create an AI Agent](https://help.dialpad.com/docs/create-an-ai-agent.md): Learn how to create an AI chatbot with Dialpad's step-by-step guide. Discover best practices for setting up your chatbot, configuring responses, and integrating it seamlessly into your customer support operations.
- [AI Agent Analytics](https://help.dialpad.com/docs/ai-agent-analytics.md)
- [Deploying AI Agent Across Sub-Domains and Cross-Domains](https://help.dialpad.com/docs/deploying-ai-chatbot-across-sub-domains-and-cross-domains.md): Deploy AI chatbots with sticky sessions. Pass deviceId across hosts/domains to maintain user sessions for consistent experiences.
- [ServiceNow API Keys for Agentic AI Agents](https://help.dialpad.com/docs/servicenow-api-keys-for-agentic-ai-agents.md)
- [Accessing the Historical Admin Portal](https://help.dialpad.com/docs/using-the-digital-engagement-admin-portal.md)
- [Logging in to Dialpad Self-Service](https://help.dialpad.com/docs/logging-in-to-dialpad-self-service.md)
- [Setting up Dialpad Self-Service](https://help.dialpad.com/docs/setting-up-dialpad-self-service.md): Find out how to activate Dialpad Self-Service and interact with customers through AI or your live agents.
- [Importing Content to Dialpad Self-Service](https://help.dialpad.com/docs/importing-content-to-dialpad-self-service.md)
- [Creating New Responses in Dialpad Self-Service](https://help.dialpad.com/docs/creating-new-responses-in-dialpad-self-service.md)
- [Using Metrics to Improve your Dialpad Self Service quality](https://help.dialpad.com/docs/using-metrics-to-improve-your-dialpad-self-service-quality.md)
- [Understanding Self Service Widget  Usage](https://help.dialpad.com/docs/understanding-self-service-widget-usage.md)
- [Getting Started With Dialpad WFM](https://help.dialpad.com/docs/getting-started-with-dialpad-wfm.md): Streamline your contact center with Dialpad WFM: forecast demand, automate scheduling, and track performance for optimal agent efficiency.
- [WFM Roles and Permissions](https://help.dialpad.com/docs/wfm-roles-and-permissions.md)
- [Add and Manage WFM Agents](https://help.dialpad.com/docs/add-wfm-agents.md): Add and manage agents in Dialpad WFM, schedule queues, track performance, and ensure compliance with labor laws for optimal workforce management.
- [Create and Manage WFM Teams](https://help.dialpad.com/docs/create-and-manage-wfm-teams.md)
- [Assign Skills to WFM Agents](https://help.dialpad.com/docs/assign-skills-to-wfm-agents.md): Assign skills to agents in Dialpad WFM to improve scheduling accuracy and optimize coverage based on expertise and availability.
- [Reassign WFM Agents](https://help.dialpad.com/docs/reassign-wfm-agents.md): Easily reassign agents in Dialpad WFM to keep teams organized. Learn how to manage individual and multiple agent transfers effectively!
- [Enable Clocking In and Out for Agents](https://help.dialpad.com/docs/enable-time-reporting-for-agents.md)
- [Onboarding and Offboarding Agents](https://help.dialpad.com/docs/onboarding-and-offboarding-agents.md)
- [Real-Time Workforce Management](https://help.dialpad.com/docs/real-time-workforce-management.md)
- [Manage Team Availability](https://help.dialpad.com/docs/manage-team-availability.md): Streamline team scheduling with Dialpad WFM! Agents can submit availability directly, making shift management easier and more efficient.
- [Switch Time Formats in WFM](https://help.dialpad.com/docs/switch-time-formats-wfm.md)
- [WFM Alerts](https://help.dialpad.com/docs/wfm-alerts.md): Simplify workforce monitoring with WFM alerts. Create targeted notifications by team, agent, admin or status and stay ahead of operational changes.
- [Using Dialpad WFM as an Agent](https://help.dialpad.com/docs/using-dialpad-wfm-as-an-agent.md)
- [Clocking in and out with Dialpad WFM](https://help.dialpad.com/docs/clocking-in-and-out-with-dialpad-wfm.md): Master time tracking in Dialpad WFM. Discover how to clock in and out efficiently for accurate payroll and performance insights.
- [Request shift changes](https://help.dialpad.com/docs/request-shift-changes.md): Get control of your schedule! Learn how to request & manage shift changes in Dialpad WFM.
- [Add Your WFM Schedule to Your Calendar](https://help.dialpad.com/docs/sync-schedule-to-calendar-via-ical.md)
- [How to Submit Your Availability](https://help.dialpad.com/docs/how-to-submit-your-availability.md): With Dialpad, you can submit your working availability directly through your Dialpad WFM schedule.
- [Dialpad WFM Integrations](https://help.dialpad.com/docs/integrate-with-dialpad-wfm.md): Integrate Dialpad WFM with your CRM for accurate forecasts and seamless data collection. Connect platforms like Salesforce, Twilio, and Zendesk easily.
- [WFM + Intercom](https://help.dialpad.com/docs/wfm-intercom.md)
- [WFM + Zendesk](https://help.dialpad.com/docs/wfm-zendesk.md)
- [WFM + Kustomer](https://help.dialpad.com/docs/wfm-kustomer.md)
- [WFM + Salesforce](https://help.dialpad.com/docs/wfm-salesforce.md)
- [WFM + Aircall](https://help.dialpad.com/docs/wfm-aircall.md)
- [WFM + Front](https://help.dialpad.com/docs/wfm-front.md)
- [WFM + Dixa](https://help.dialpad.com/docs/wfm-dixa.md)
- [WFM + Help Scout](https://help.dialpad.com/docs/wfm-help-scout.md)
- [WFM + Twilio](https://help.dialpad.com/docs/wfm-twilio.md)
- [WFM + Talkdesk](https://help.dialpad.com/docs/wfm-talkdesk.md)
- [Integrate your HRIS or time off calendar via iCal link](https://help.dialpad.com/docs/integrate-your-hris-or-time-off-calendar-via-ical-link.md)
- [Time Off Integration FAQs](https://help.dialpad.com/docs/time-off-integration-faqs.md): Find answers to common questions about Dialpad's WFM time-off integrations, including how to sync, edit, and manage agent time-off requests.
- [Use Google Calendar for Time Off](https://help.dialpad.com/docs/use-google-calendar-for-time-off.md)
- [WFM + HiBob](https://help.dialpad.com/docs/hibob-ical-troubleshooting.md): Sync HiBob time off with Dialpad WFM by checking iCal settings, agent name matches, and time-off policy visibility for seamless integration.
- [WFM + Google Calendar](https://help.dialpad.com/docs/wfm-google-calendar.md)
- [WFM + Calendly](https://help.dialpad.com/docs/wfm-calendly.md): Sync your Dialpad WFM schedule with Calendly to manage availability seamlessly.
- [WFM + Slack](https://help.dialpad.com/docs/wfm-slack.md): Sync your Slack status with Dialpad WFM for shift reminders, task updates, and breaks. Enhance productivity with seamless integration today!
- [WFM + Outlook](https://help.dialpad.com/docs/wfm-outlook.md): Streamline scheduling for freelance agents in Dialpad WFM by creating and sharing an Outlook calendar.
- [WFM + Dialbot](https://help.dialpad.com/docs/dialpad-wfm-dialbot.md)
- [WFM APIs](https://help.dialpad.com/docs/wfm-apis.md)
- [Forecasting 101](https://help.dialpad.com/docs/forecasting-101.md)
- [Create and Edit WFM Queues](https://help.dialpad.com/docs/create-a-wfm-queue.md)
- [How to Use Queues in WFM](https://help.dialpad.com/docs/how-to-use-queues-in-wfm.md)
- [Forecasting with CSV Uploads](https://help.dialpad.com/docs/forecasting-with-csv-uploads.md)
- [Adjust a forecast](https://help.dialpad.com/docs/adjust-a-forecast.md)
- [Setting Average Conversation Time (ACT) in Queues](https://help.dialpad.com/docs/setting-act-in-queues.md)
- [How to Use Scenario Planning](https://help.dialpad.com/docs/how-to-use-scenario-planning.md): Learn how to use Dialpad's Scenario Planning tool to adjust contact volumes, staffing, and backlogs for better forecasting and scheduling.
- [Scheduling 101](https://help.dialpad.com/docs/scheduling-101.md)
- [Create a Shift Plan](https://help.dialpad.com/docs/create-a-shift-plan.md): Learn how to create Shift Plans in Dialpad WFM to streamline scheduling with fixed, rotating shifts, and round-robin patterns.
- [Auto-Schedule Shifts](https://help.dialpad.com/docs/auto-schedule-shifts.md)
- [How to Use Round Robin Scheduling](https://help.dialpad.com/docs/how-to-use-round-robin-scheduling.md)
- [Edit a shift](https://help.dialpad.com/docs/edit-a-shift.md): Learn how to edit and add shifts in Dialpad WFM to keep your team's schedule accurate and up-to-date.
- [Scheduling Conflicts](https://help.dialpad.com/docs/scheduling-conflicts.md)
- [Create an Activity Plan](https://help.dialpad.com/docs/create-an-activity-plan.md)
- [Edit Activities or Breaks](https://help.dialpad.com/docs/edit-activities.md)
- [Schedule Optimizations](https://help.dialpad.com/docs/schedule-optimizations.md)
- [Review Schedule Requests](https://help.dialpad.com/docs/review-schedule-requests.md)
- [Sync Meetings and Calendar Events](https://help.dialpad.com/docs/sync-meetings-and-calendar-events.md)
- [Using the Schedule Coverage Bar](https://help.dialpad.com/docs/understanding-the-coverage-bar.md)
- [Time Off Management](https://help.dialpad.com/docs/time-off-management.md)
- [Common Use Cases for Break and Activity Rules](https://help.dialpad.com/docs/uses-cases-for-activity-and-break-rules.md)
- [Set Up Adherence Tracking in WFM](https://help.dialpad.com/docs/set-up-adherence-reporting.md): Dialpad WFM reports give a quick view of agent adherence, occupancy & productivity. Optimize staffing to ensure the right agent for the right activity.
- [Agent and Team Performance Report](https://help.dialpad.com/docs/using-the-performance-page.md): Unlock insights with Dialpad WFM's performance report, tracking metrics like utilization, occupancy, and closed interactions to boost team efficiency.
- [WFM Performance Metrics](https://help.dialpad.com/docs/wfm-metrics.md)
- [Understanding Adherence Logic](https://help.dialpad.com/docs/understanding-time-on-task.md)
- [Adherence Exceptions](https://help.dialpad.com/docs/adherence-exceptions.md): Adherence Exceptions let you mark approved, unscheduled agent work as in adherence. Learn how they ensure accurate tracking when agents switch queues or statuses.
- [Export Performance Data via CSV](https://help.dialpad.com/docs/exporting-performance-data.md)
- [Export Performance Data via Dialpad API](https://help.dialpad.com/docs/export-performance-data-via-dialpad-api.md)
- [View, Edit or Download Timesheets](https://help.dialpad.com/docs/download-a-timesheet.md)
- [Insights Report](https://help.dialpad.com/docs/using-the-insights-report.md)
- [Track Shrinkage in WFM](https://help.dialpad.com/docs/understanding-shrinkage.md): Understand customer support shrinkage, its types, and how to calculate it effectively to optimize your team's performance and manage call volumes.
- [Understanding Alternative Average Interaction Time](https://help.dialpad.com/docs/understanding-alternative-interaction-time.md): Learn how Dialpad WFM uses Alternative Interaction Time for messaging channels to enhance performance insights and productivity metrics.
- [Tracking Time on Activities](https://help.dialpad.com/docs/tracking-time-on-activities.md)
- [Timezone Management in WFM](https://help.dialpad.com/docs/timezone-management-in-wfm.md)
- [Team Collaboration Tips for WFM](https://help.dialpad.com/docs/team-collaboration-tips-for-wfm.md)
- [What's New in Dialpad](https://help.dialpad.com/docs/whats-new-in-dialpad.md): See the latest and most exciting features in Dialpad today.
- [What's New in Dialpad Meetings](https://help.dialpad.com/docs/whats-new-in-dialpad-meetings.md): Learn more about Dialpad Meetings’ new and exciting features available to you now.
- [Early Adopter Programs](https://help.dialpad.com/docs/early-adopter-programs.md): Discover features available for live beta testing!
- [Reclassification of Abandoned and Missed Calls](https://help.dialpad.com/docs/reclassification-of-abandoned-and-missed-calls.md)
- [Coaching Groups Deprecation and Data Retention](https://help.dialpad.com/docs/coaching-groups-deprecation-and-data-retention.md)
- [License Free Routing for MS Teams Deprecation](https://help.dialpad.com/docs/license-free-routing-for-ms-teams-deprecation.md)
- [Dialpad IP Address Updates \[2025\]](https://help.dialpad.com/docs/dialpad-ip-address-change-2025.md)
- [May Launch Highlights: Real-Time AI Powering ROI](https://help.dialpad.com/docs/may-launch-highlights-real-time-ai-powering-roi.md)
- [Improved Contact Center Management](https://help.dialpad.com/docs/improved-contact-center-management.md)
- [AI Features with More Control](https://help.dialpad.com/docs/ai-features-with-more-control.md): Transform your AI experience with Dialpad's new Ai Training Preferences, enhancing accuracy while ensuring data safety and customization for all users.
- [Upcoming Changes to Manual Contact Syncing](https://help.dialpad.com/docs/upcoming-changes-to-manual-contact-syncing.md)
- [What is Dialpad Workforce Management (WFM)?](https://help.dialpad.com/docs/wfm.md)
- [We’re Simplifying Our Product Names](https://help.dialpad.com/docs/were-simplifying-our-product-names.md): We’re dropping the word Ai from our core product portfolio.Our goal is to focus more on WHAT our products do for our customers instead of HOW they do it.
- [Improved Call Transfer Experience](https://help.dialpad.com/docs/improved-call-transfer-experience.md): Ai Contact Center and Ai Sales users will see a new and improved call transfer experience.Agents will be able to select the user's name and choose the appropriate transfer type.
- [Upcoming Dialpad Push Notifications Provider Change](https://help.dialpad.com/docs/upcoming-dialpad-domainip-push-notification-changes.md)
- [Contact Center Enhancements](https://help.dialpad.com/docs/contact-center-enhancements.md): We're always rolling out product updates containing feature improvements.We're excited to announce that our newest set of enhancements for our Ai Contact Center will be available in just a few weeks.
- [Omnichannel for Multiple Contact Center](https://help.dialpad.com/docs/omnichannel-for-multiple-contact-center.md)
- [External End-of-Life Notice for OBiTALK](https://help.dialpad.com/docs/external-end-of-life-notice-for-obitalk.md)
- [New Icon. Same Dialpad](https://help.dialpad.com/docs/new-icon-same-dialpad.md)
- [Dialpad IP Address Change \[2024\]](https://help.dialpad.com/docs/dialpad-ip-address-change.md): Cyber security is paramount, especially when using internet-based business communications. Dialpad is updating our IP to make things even safer for you!
- [Agent Permission Changes](https://help.dialpad.com/docs/agent-permission-changes.md)
- [Audible Off-Duty Notification](https://help.dialpad.com/docs/audible-off-duty-notification.md)
- [Multiple Contact Center Live Call View Dashboard](https://help.dialpad.com/docs/multiple-contact-center-live-call-view-dashboard.md)
- [Agent State Behavior Change](https://help.dialpad.com/docs/agent-state-behavior-change.md)
- [Dialpad App Enhancements Fall 2022](https://help.dialpad.com/docs/dialpad-app-enhancements-fall-2022.md)
- [Agent Global DND and Personal Working Hours Behavior Change](https://help.dialpad.com/docs/agent-global-dnd-and-personal-working-hours-behavior-change.md)
- [Change in Analytics Definitions](https://help.dialpad.com/docs/change-in-analytics-definitions.md)
- [Introducing Dark Mode](https://help.dialpad.com/docs/introducing-dark-mode.md): Dark Mode is coming soon to Dialpad!
- [Introducing Channel Threading](https://help.dialpad.com/docs/introducing-channel-threading.md): Dialpad is adding threading functionality to Channels!
- [Improved Call Controls](https://help.dialpad.com/docs/improved-call-controls.md): We've optimized our live-call actions, making it easier for you to stay on topic.
- [Streamlined Call Controls](https://help.dialpad.com/docs/streamlined-call-controls.md)
- [Dialpad Release Notes 26.04.13](https://help.dialpad.com/docs/dialpad-release-notes-260413.md)
- [Dialpad Release Notes 26.04.03](https://help.dialpad.com/docs/dialpad-release-notes-260403.md)
- [Dialpad Release Notes 26.03.13](https://help.dialpad.com/docs/dialpad-release-notes-260313.md)
- [Dialpad Release Notes 26.03.12](https://help.dialpad.com/docs/dialpad-release-notes-260312.md)
- [Dialpad Release Notes 26.03.04](https://help.dialpad.com/docs/dialpad-release-notes-260304.md)
- [Dialpad Release Notes 26.02.26](https://help.dialpad.com/docs/dialpad-release-notes-260226.md)
- [Dialpad Release Notes 26.02.19](https://help.dialpad.com/docs/dialpad-release-notes-260219.md)
- [Dialpad Release Notes 26.02.09](https://help.dialpad.com/docs/dialpad-release-notes-260209.md)
- [Dialpad Release Notes 26.02.03](https://help.dialpad.com/docs/dialpad-release-notes-260203.md)
- [Dialpad Release Notes 26.01.25](https://help.dialpad.com/docs/dialpad-release-notes-260125.md): See what’s new in Dialpad, including recent improvements and bug fixes that help deliver a smoother, more reliable calling experience.
- [Dialpad Release Notes 26.01.10](https://help.dialpad.com/docs/dialpad-release-notes-260110.md)
- [Dialpad Release Notes 25.12.18](https://help.dialpad.com/docs/dialpad-release-notes-251218.md): Explore Dialpad’s newest release with product updates, workflow improvements, and new integrations that streamline calling, meetings, and customer support.
- [Dialpad Release Notes 25.12.09](https://help.dialpad.com/docs/dialpad-release-notes-251209.md): Discover Dialpad’s latest updates, including adherence status mapping, PII audio redaction, easier file sharing, granular notifications, and enhanced HubSpot and Zendesk integrations.
- [Dialpad Release Notes 25.11.26](https://help.dialpad.com/docs/dialpad-release-notes-251126.md)
- [Dialpad Release Notes 25.11.11](https://help.dialpad.com/docs/dialpad-release-notes-251111.md): Discover Dialpad’s latest updates: new messaging analytics, flex licenses, screen recording, admin controls, AI scorecards, and key bug fixes.
- [Dialpad Release Notes 25.10.28](https://help.dialpad.com/docs/dialpad-release-notes-251028.md): Discover what’s new in Dialpad! Updated inbound call greetings, enterprise roles, messaging analytics, Bulk WhatsApp, Bullhorn SMS logging, and key bug fixes.
- [Dialpad Release Notes 25.10.17](https://help.dialpad.com/docs/dialpad-release-notes-251017.md)
- [Dialpad Release Notes 25.09.30](https://help.dialpad.com/docs/dialpad-release-notes-250930.md): Discover the latest Dialpad updates: new WFM status mapping, improved AI language for Coaching Teams, Salesforce CTI upgrades, Company Dictionary updates, and bug fixes.
- [Dialpad Release Notes 25.09.17](https://help.dialpad.com/docs/dialpad-release-notes-250917.md)
- [Dialpad Release Notes 25.09.02](https://help.dialpad.com/docs/dialpad-release-notes-250902.md): Discover Dialpad’s latest updates: agent productivity tools, regional admin license transfer, expertise filter, message analytics, ES portal improvements, port resubmits, and global CC bug fixes.
- [Dialpad Release Notes 25.08.18](https://help.dialpad.com/docs/dialpad-release-notes-250818.md): Discover Dialpad’s latest features and improvements designed to boost productivity, enhance customer experiences, and streamline workflows. Stay up to date with new integrations, smarter AI tools, and performance upgrades.
- [Dialpad Release Notes 25.07.29](https://help.dialpad.com/docs/dialpad-release-notes-250722.md): Discover the latest Dialpad updates, including Live Dashboard customization, Saved Reports in Analytics, 15-minute forecasting and scheduling, improved abandoned and missed call handling, plus critical fixes for contact syncing and call waiting.
- [Dialpad Release Notes 25.07.15](https://help.dialpad.com/docs/dialpad-release-notes-250715.md): his release includes new HubSpot integration enhancements for calling and SMS, improvements to Callbacks and Queue Health reports, smarter AI Scorecard automation, and critical bug fixes for Dialpad Everywhere and WebHID device support.
- [Dialpad Release Notes 25.07.09](https://help.dialpad.com/docs/dialpad-release-notes-250709.md)
- [Dialpad Release Notes 25.07.01](https://help.dialpad.com/docs/dialpad-release-notes-250701.md): Dialpad update adds SMS auto-replies for shared lines, voicemail skip, screen pop for custom objects, deskphone improvements, and bug fixes.
- [Dialpad Release Notes 25.06.23](https://help.dialpad.com/docs/dialpad-release-notes-250623.md): In this Dialpad release, we've added a call greeting for transcription-only calls, made it easier for users to invite teammates directly from the app, and fixed issues affecting Google login and AI recaps appearing for agents who transferred calls. These updates improve both usability and overall call experience.
- [Dialpad Release Notes 25.06.17](https://help.dialpad.com/docs/dialpad-release-notes-250617.md)
- [Dialpad Release Notes 25.06.10](https://help.dialpad.com/docs/dialpad-release-notes-250610.md)
- [Dialpad Release Notes 25.06.03](https://help.dialpad.com/docs/dialpad-release-notes-250603.md): Discover the latest Dialpad updates, including new features for the customer data step, flexible porting notifications, and manual call recording. This release also brings improvements to Department call recording, along with bug fixes for global caller ID and call parking issues.
- [Dialpad Release Notes 25.05.27](https://help.dialpad.com/docs/dialpad-release-notes-250527.md): This Dialpad update introduces Early Access for Personal Quick Replies, making it easier to respond faster with saved messages. It also includes bug fixes for issues with viewing conversation history, RTA cards and adding users.
- [Dialpad Release Notes 25.05.20](https://help.dialpad.com/docs/dialpad-release-notes-250520.md): Discover the latest updates including new features like the Callback Report and enhanced WFM data analysis. Learn about Ai Scorecard question improvements and critical bug fixes for contact labels, bulk messaging, and Threads.
- [Dialpad Release Notes 25.05.13](https://help.dialpad.com/docs/dialpad-release-notes-250513.md): Dialpad’s May Launch adds Live Coach, remote access, WFM tools, call control updates, fax management, contact center view fixes, and messaging upgrades.
- [Dialpad Release Notes 25.04.29](https://help.dialpad.com/docs/dialpad-release-notes-250429.md): Discover the latest Dialpad updates, including improved call journey tracking with Conversation View and native calling in HubSpot. This release also includes critical bug fixes for AI Scorecards, deleting a contact center, and reopening conversations.
- [Dialpad Release Notes 25.04.23](https://help.dialpad.com/docs/dialpad-release-notes-250423.md): Discover the latest Dialpad updates, including new features like Historical Administration access, refreshed incoming call notifications, and enhanced agent productivity reports. Learn about improvements to digital contact center setup, smarter call forwarding for deleted users, and key bug fixes for hold queues and fallback options.
- [Dialpad Release Notes 25.04.15](https://help.dialpad.com/docs/dialpad-release-notes-250415.md)
- [Dialpad Release Notes 25.04.08](https://help.dialpad.com/docs/dialpad-release-notes-250408.md): What's new in Dialpad? Explore the latest enhancements and features designed to improve your communication and collaboration.
- [Dialpad Release Notes 25.04.01](https://help.dialpad.com/docs/dialpad-release-notes-250401.md): Explore the latest Dialpad release note featuring admin call recording controls for users and critical fixes for conversation history and playbook archiving bugs.
- [Dialpad Release Notes 25.03.25](https://help.dialpad.com/docs/dialpad-release-notes-250325.md): Explore the latest Dialpad updates about AVD support for Multi-Media Redirection (MMR), user access to personal call recordings, a new number management page, improved conversation history searches by email, and key bug fixes for image messaging and campaign registration.
- [Dialpad Release Notes 25.03.18](https://help.dialpad.com/docs/dialpad-release-notes-03182025.md)
- [Dialpad Release Notes 25.03.11](https://help.dialpad.com/docs/dialpad-release-notes-03112025.md)
- [Dialpad Release Notes 25.03.05](https://help.dialpad.com/docs/dialpad-release-notes-250305.md)
- [Dialpad Release Notes 25.02.25](https://help.dialpad.com/docs/dialpad-release-notes-250225.md): Discover Dialpad's latest update featuring an increased fax file limit, seamless Google Calendar syncing, and essential bug fixes for the transfer hold queue, warm transfers, and AI scorecards. Enhance your communication experience with these powerful improvements.
- [Dialpad Release Notes 25.02.18](https://help.dialpad.com/docs/dialpad-release-notes-250218.md): Stay up to date with Dialpad’s newest improvements! Admins can now easily access the desk phone admin password from Company Settings. Plus, we’ve resolved critical bug fixes, including blank columns in data exports and shared line calls going straight to voicemail. Check out the latest updates for a smoother experience!
- [Dialpad Release Notes 25.02.11](https://help.dialpad.com/docs/dialpad-release-notes-250211.md): Stay up to date with the latest Dialpad release! This update introduces Bulk Messaging, making it easier to reach multiple contacts at once. Plus, we’ve fixed issues with deleting messages and voicemails, as well as a bug that caused fax notifications to be sent twice. Check out the full details!
- [Dialpad Release Notes 25.02.04](https://help.dialpad.com/docs/dialpad-release-notes-250204.md): Explore Dialpad's latest updates, including priority agent routing, Ai settings, and improved WFM features for enhanced business communications.
- [Dialpad Release Notes 25.01.28](https://help.dialpad.com/docs/dialpad-release-notes-250128.md): Stay updated with Dialpad's latest release! Discover the new call forwarding feature for reserved numbers, enhanced Ai Scorecard performance, and streamlined company-wide Ai settings. Plus, we've fixed critical issues with screen capture, desk phone name changes, and caller ID updates. Explore these improvements today.
- [Dialpad Release Notes 25.01.21](https://help.dialpad.com/docs/dialpad-release-notes-250121.md): Explore the latest Dialpad updates, including improved supervisor management controls and critical bug fixes for participant filters, contact uploads, and department duplication.
- [Dialpad Release Notes 25.01.14](https://help.dialpad.com/docs/dialpad-release-notes-250114.md): Check out the latest updates, including improved transfer call recording, the option to assign agents to multiple Contact Centers, and smoother conversation transfers. We've also fixed critical bugs with the agent off-duty alert and downloading call recordings, making everything run more smoothly and efficiently for your team!
- [Dialpad Release Notes 24.12.10](https://help.dialpad.com/docs/dialpad-release-notes-241210.md): Check out the latest Dialpad update with latest improvements on Ai scorecards, Real Time Assist, and Custom Moment cards. We’ve also fixed bugs related to sending SMS, exporting user lists, and graded scorecards for a smoother experience.
- [Dialpad Release Notes 24.12.03](https://help.dialpad.com/docs/dialpad-release-notes-241203.md): Discover the latest Dialpad updates! This release includes restricted internal search for better privacy, improved personal working location settings, and the new Contact Center Launchpad for streamlined management. Plus, we’ve fixed bugs related to number assignment and voicemail downloads.
- [Dialpad Release Notes 24.11.26](https://help.dialpad.com/docs/dialpad-release-notes-241126.md): Dialpad's latest update simplifies conversation management with a unified view for calls and digital interactions. We’ve also fixed important issues with external number routing and AI CSAT to improve your experience.
- [Dialpad Release Notes 24.11.19](https://help.dialpad.com/docs/dialpad-release-notes-241119.md)
- [Dialpad Release Notes 24.11.05](https://help.dialpad.com/docs/dialpad-release-notes-241105.md): Explore the latest Dialpad release notes: Dialpad Ai now supports Spanish and French for real-time transcriptions and insights. Updates include improved agent status tracking, enhanced Contact Center state management, and critical bug fixes for call disposition, bulk backup, and call recording greetings.
- [Dialpad Release Notes 24.10.29](https://help.dialpad.com/docs/dialpad-release-notes-241029.md)
- [Dialpad Release Notes 24.10.22](https://help.dialpad.com/docs/dialpad-release-notes-241022.md): Check out Dialpad's latest release notes! We’ve resolved critical bugs related to data discrepancies in agent statuses and enhanced the search functionality for call participants. Additionally, our updates include improvements for trainees using the local presence feature in coaching teams.
- [Dialpad Release Notes 24.10.15](https://help.dialpad.com/docs/dialpad-release-notes-241015.md): Discover the latest update in Dialpad! This version introduces enhanced AI Voice Isolation for clearer calls and improved regional admin user search access across all managed offices. We've also addressed key bug fixes related to missed calls, call history, and scorecards, ensuring a smoother user experience.
- [Dialpad Release Notes 24.10.08](https://help.dialpad.com/docs/dialpad-release-notes-241008.md): Explore the latest Dialpad release notes, featuring a new admin setting for default dispositions during wrap-up to streamline workflows, along with important bug fixes for improved performance.
- [Dialpad Release Notes 24.10.01](https://help.dialpad.com/docs/dialpad-release-notes-241001.md): Stay updated with the latest Dialpad release notes featuring critical bug fixes, including issues with assigning agents, call routing, and local presence number assignments. Enhance your team's efficiency with improved performance and smoother workflows.
- [Dialpad Release Notes 24.09.24](https://help.dialpad.com/docs/dialpad-release-notes-240924.md): Discover the latest improvement in Dialpad. Join the Early Adopter Program for Contact Center Launchpad and the Automated Scorecard to access innovative feature. We also address several bug fixes on Bulk holiday management and missed call notifications ensuring a smoother user experience.
- [Dialpad Release Notes 24.09.17](https://help.dialpad.com/docs/dialpad-release-notes-240917.md): Explore Dialpad’s latest release notes highlighting improved channel management with easy deletion options, optimized queue wait times for better Contact Center performance, and enhancements to Coaching Teams. We’ve also addressed critical bug fixes, including holiday management issues, Contact Center monitoring improvements, and SMS registration fixes.
- [Dialpad Release Notes 24.09.03](https://help.dialpad.com/docs/dialpad-release-notes-240903.md): Explore the latest Dialpad release, this update also includes critical bug fixes for call participants, local presence, and agent status, ensuring a smoother and more reliable experience across the platform.
- [Dialpad Release Notes 24.08.27](https://help.dialpad.com/docs/dialpad-release-notes-240827.md): Discover the latest Dialpad release notes featuring advanced settings for the Contact Center, improved agent queue position management, and critical bug fixes for group messaging and call dispositions. Stay updated on how these enhancements optimize your workflow and resolve key issues.
- [Dialpad Release Notes 24.08.20](https://help.dialpad.com/docs/dialpad-release-notes-240820.md): Stay updated with the latest Dialpad release, featuring enhanced company dictionary search capabilities and critical bug fixes.
- [Dialpad Release Notes 24.08.13](https://help.dialpad.com/docs/dialpad-release-notes-240813.md): Check out the latest Dialpad release notes for recent improvements in contact center monitoring and critical bug fixes designed to enhance your overall experience.
- [Dialpad Release Notes 24.08.06](https://help.dialpad.com/docs/dialpad-release-notes-240806.md): Check out Dialpad’s latest updates, including Multi-Factor Authentication (MFA) for better security, easier custom status deletion, improved user management, and critical bug fixes for issues with agent call status, local presence, and deleted office holidays.
- [Dialpad Release Notes 24.07.30](https://help.dialpad.com/docs/dialpad-release-notes-240730.md): Find out what important bug fixes are included in the most recent release notes for Dialpad. This update resolves issues with office holidays reappearing, incorrectly sized emojis in SMS, and voicemail screen errors. Ensure seamless communication with these important improvements.
- [Dialpad Release Notes 24.07.23](https://help.dialpad.com/docs/dialpad-release-notes-240723.md): Explore the latest Dialpad release notes featuring Dialpad's advanced Ai tools that can help enhance your coaching with real-time insights and metrics. Plus, find details on critical bug fixes that improve overall performance and reliability. Stay informed and make the most of these new features to boost your team’s efficiency and effectiveness.
- [Dialpad Release Notes 24.07.16](https://help.dialpad.com/docs/dialpad-release-notes-071624.md): Get detailed insights into recent fixes, and discover how our latest updates resolve critical bug fixes to enhance your Dialpad experience.
- [Dialpad Release Notes 24.07.10](https://help.dialpad.com/docs/dialpad-release-notes-240710.md): Stay updated with Dialpad's latest release notes, featuring important bug fixes on CSAT filters, Zendesk interaction logs, and porting requests. Ensure a smoother and more efficient communication experience with these essential updates.
- [Dialpad Release Notes 24.07.02](https://help.dialpad.com/docs/dialpad-release-notes-240702.md): In the latest Dialpad release notes, this update includes significant improvements to fax functionality, essential bug fixes for the Coaching Hub, improve handling of parked calls, and fine-tune call disposition processes. Stay updated to enhance your Dialpad experience with these vital enhancements and fixes.
- [Dialpad Release Notes 24.06.25](https://help.dialpad.com/docs/dialpad-release-notes-240625.md): Discover Dialpad's latest updates with new features like Sales Launchpad, AI Playbooks, and enhanced quality calls. Experience improved contact tab functionalities alongside essential bug fixes for smoother operations.
- [Dialpad Release Notes 24.06.11](https://help.dialpad.com/docs/dialpad-release-notes-240611.md): Explore Dialpad's release notes for insights into new features and bug fixes. Stay informed about the latest updates to enhance your Dialpad experience.
- [Dialpad Release Notes 24.06.04](https://help.dialpad.com/docs/dialpad-release-notes-240604.md): Dialpad release notes cover all new features and improvements to optimize your experience. Stay updated with the latest bug fixes to ensure your Dialpad software is always running smoothly.
- [Dialpad Release Notes 24.05.21](https://help.dialpad.com/docs/dialpad-release-notes-240521.md): Check out the most recent version of Dialpad, which offers improved functionality and significant bug improvements for smooth operation and a better user experience.
- [Dialpad Release Notes 24.05.07](https://help.dialpad.com/docs/dialpad-release-notes-240507.md): Dialpad's latest release notes detail bug fixes and exciting new features, enhancing user experience and functionality.
- [Dialpad Release Notes 24.04.30](https://help.dialpad.com/docs/dialpad-release-notes-240430.md): Stay updated with Dialpad's latest releases! Explore new features, improvements, and bug fixes in our release notes.
- [Dialpad Release Notes 24.04.23](https://help.dialpad.com/docs/dialpad-release-notes-240423.md): Find out about Dialpad's most recent improvements and bug fixes! Discover our most recent feature releases that will improve your digital experience.
- [Dialpad Release Notes 24.04.16](https://help.dialpad.com/docs/dialpad-release-notes-240416.md): Our latest updates on critical bug fixes ensure smoother performance and stability for the user experience on your Dialpad app.
- [Dialpad Release Notes 24.04.08](https://help.dialpad.com/docs/dialpad-release-notes-240408.md): Get the most recent Dialpad updates! Find out our improved features and critical bug fixes for an even smoother user experience.
- [Dialpad Release Notes 24.03.26](https://help.dialpad.com/docs/dialpad-release-notes-240326.md): Learn more about Dialpad's latest feature enhancement and bug fixes, all aimed at providing users with seamless and improved experience.
- [Dialpad Release Notes 24.03.19](https://help.dialpad.com/docs/dialpad-release-notes-240319.md): Discover Dialpad's latest feature: Ai recaps! Stay updated with our feature enhancement and bug fixes, all aimed at improving your app's performance.
- [Dialpad Release Notes 24.03.13](https://help.dialpad.com/docs/dialpad-release-notes-240312.md): Explore Dialpad's latest updates! Discover enhanced security features, improved agent state behavior, and bug fixes to ensure seamless performance and heightened protection for your business.
- [Dialpad Release Notes 24.03.05](https://help.dialpad.com/docs/dialpad-release-notes-240305.md): Stay updated with our latest feature improvement and bug fixes, ensuring a smoother and more efficient experience for our Dialpad users.
- [Dialpad Release Notes 24.02.27](https://help.dialpad.com/docs/dialpad-release-notes-240227.md): Explore enhancements, improvements and stay informed with our latest product updates, feature announcements, and bug fixes to optimize your experience.
- [Dialpad Release Notes 24.02.13](https://help.dialpad.com/docs/dialpad-release-notes-240213.md): Explore enhancements, improvements and stay informed with our latest product updates, feature announcements, and bug fixes to optimize your experience.
- [Dialpad Release Notes 24.01.30](https://help.dialpad.com/docs/dialpad-release-notes-240130.md)
- [Dialpad Release Notes 24.01.23](https://help.dialpad.com/docs/dialpad-release-notes-240123.md)
- [Dialpad Release Notes 24.01.16](https://help.dialpad.com/docs/dialpad-release-notes-240116.md)
- [Dialpad Release Notes 24.05.30](https://help.dialpad.com/docs/dialpad-release-notes-240530.md): Find the most recent bug fixes for call handling, integrations, and Ai Playbooks in Dialpad. Enhanced performance and better functionality will improve the way you communicate.
- [Dialpad Release Notes 24.12.17](https://help.dialpad.com/docs/dialpad-release-notes-241217.md): Discover the latest updates in Dialpad’s release notes! Explore improvements to call recording behavior, Contact Center ring duration, call recording downloads, and interaction transfers. Plus, critical bug fixes for call transfers and contact labels ensure smoother performance.
- [Dialpad Release Notes 23.12.19](https://help.dialpad.com/docs/dialpad-release-notes-231219.md)
- [Dialpad Release Notes 23.10.02](https://help.dialpad.com/docs/dialpad-release-notes-231002.md)
- [Dialpad Release Notes 23.07.31](https://help.dialpad.com/docs/dialpad-release-notes-jul-31-23.md): Learn all about the newest product updates and features!
- [Dialpad Release Notes 23.11.21](https://help.dialpad.com/docs/dialpad-release-notes-231121.md)
- [Dialpad Release Notes 23.05.15](https://help.dialpad.com/docs/dialpad-release-notes-may-15-23.md): Learn what feature updates Dialpad released on May 15, 2023.
- [Dialpad Release Notes 23.05.09](https://help.dialpad.com/docs/dialpad-release-notes-may-9-23.md): Read our Release Notes to learn what we've added, improved and fixed!
- [Dialpad Release Notes 23.10.20](https://help.dialpad.com/docs/dialpad-release-notes-231020.md): Stay informed on Dialpad product updates, feature releases, bug fixes and more!
- [Dialpad Release Notes 23.10.13](https://help.dialpad.com/docs/dialpad-release-notes-231013.md)
- [Dialpad Release Notes 23.09.26](https://help.dialpad.com/docs/dialpad-release-notes-230926.md): Stay on top of new features, bug fixes and beta programs!
- [Dialpad Release Notes 23.09.20](https://help.dialpad.com/docs/dialpad-release-notes-230920.md): Stay on top of new features, bug fixes, and product updates!
- [Dialpad Release Notes 23.09.12](https://help.dialpad.com/docs/dialpad-release-notes-230912.md): Stay on top of feature releases, bug fixes and more!
- [Dialpad Release Notes 23.10.09](https://help.dialpad.com/docs/dialpad-release-notes-231009.md)
- [Dialpad Release Notes 23.08.08](https://help.dialpad.com/docs/dialpad-release-notes-23088.md): Stay up to date on our newest features, bug fixes and product releases!
- [Dialpad Release Notes 23.07.11](https://help.dialpad.com/docs/dialpad-release-notes-230711.md): Learn what feature improvements and bug fixes we've made to Dialpad!
- [Dialpad Release Notes 23.06.21](https://help.dialpad.com/docs/dialpad-release-notes-230621.md): Discover Dialpad product improvements, features releases and more!
- [Dialpad Release Notes 23.06.06](https://help.dialpad.com/docs/dialpad-release-notes-230606.md): Learn the new features and bug fixes for Dialpad.
- [Dialpad Release Notes 23.05.23](https://help.dialpad.com/docs/dialpad-release-notes-230523.md): Discover the latest features and released in Dialpad.
- [Dialpad Release Notes 23.04.16](https://help.dialpad.com/docs/dialpad-release-notes-230416.md): Stay on top of Dialpad's product updates, feature announcements and bug fixes!
- [Dialpad Release Notes 23.04.06](https://help.dialpad.com/docs/dialpad-release-notes-230406.md)
- [Dialpad Release Notes 23.03.17](https://help.dialpad.com/docs/dialpad-release-notes-230317.md)
- [Dialpad Release Notes 23.03.04](https://help.dialpad.com/docs/dialpad-release-notes-230304.md)
- [Dialpad Release Notes 23.02.15](https://help.dialpad.com/docs/dialpad-release-notes-230215.md): See what new features we've added to Dialpad!
- [Dialpad Release Notes 23.01.27](https://help.dialpad.com/docs/dialpad-release-notes-230127.md)
- [Dialpad Release Notes 23.01.20](https://help.dialpad.com/docs/dialpad-release-notes-230120.md): Stay on top of product updates, feature announcements and bug fixes!
- [Dialpad Release Notes 23.01.06](https://help.dialpad.com/docs/dialpad-release-notes-230106.md)
- [Dialpad Release Notes 22.12.09](https://help.dialpad.com/docs/dialpad-release-notes-221209.md)
- [Dialpad Release Notes 22.12.02](https://help.dialpad.com/docs/dialpad-release-notes-221202.md)
- [Dialpad Release Notes 22.11.18](https://help.dialpad.com/docs/dialpad-release-notes-221118.md)
- [Dialpad Release Notes 22.11.04](https://help.dialpad.com/docs/dialpad-release-notes-221104.md)
- [Dialpad Release Notes 22.10.31](https://help.dialpad.com/docs/dialpad-release-notes-221031.md)
- [Dialpad Release Notes 22.10.25](https://help.dialpad.com/docs/dialpad-release-notes-221025.md)
- [Dialpad Release Notes 22.10.07](https://help.dialpad.com/docs/dialpad-release-notes-221007.md)
- [Dialpad  Release Notes 22.09.23](https://help.dialpad.com/docs/dialpad-release-notes-220923.md)
- [Dialpad Release Notes 22.09.16](https://help.dialpad.com/docs/dialpad-release-notes-220916.md)
- [Dialpad Release Notes 22.09.02](https://help.dialpad.com/docs/dialpad-release-notes-220902.md)
- [Dialpad Release Notes 22.08.26](https://help.dialpad.com/docs/dialpad-release-notes-220826.md)
- [Dialpad Release Notes 22.08.12](https://help.dialpad.com/docs/dialpad-release-notes-220812.md)
- [Dialpad Release Notes 22.08.08](https://help.dialpad.com/docs/dialpad-release-notes-220808.md)
- [Dialpad Release Notes 22.07.29](https://help.dialpad.com/docs/dialpad-release-notes-220729.md)
- [Dialpad Release Notes 22.07.25](https://help.dialpad.com/docs/dialpad-release-notes-220725.md)
- [Dialpad Release Notes 22.07.18](https://help.dialpad.com/docs/dialpad-release-notes-220718.md)
- [Dialpad Release Notes 22.07.11](https://help.dialpad.com/docs/dialpad-release-notes-220711.md)
- [Dialpad Release Notes 22.07.06](https://help.dialpad.com/docs/dialpad-release-notes-220706.md)
- [Dialpad Release Notes 22.06.27](https://help.dialpad.com/docs/dialpad-release-notes-220627.md)
- [Dialpad Release Notes 22.06.21](https://help.dialpad.com/docs/dialpad-release-notes-220621.md)
- [Dialpad Release Notes 22.06.13](https://help.dialpad.com/docs/dialpad-release-notes-220613.md)
- [Dialpad Release Notes 22.05.27](https://help.dialpad.com/docs/dialpad-release-notes-220527.md)
- [Dialpad Release Notes 22.05.13](https://help.dialpad.com/docs/dialpad-release-notes-220513.md)
- [Dialpad Release Notes for 22.05.04](https://help.dialpad.com/docs/dialpad-release-notes-for-220504.md)
- [Dialpad Release Notes for 22.04.22](https://help.dialpad.com/docs/dialpad-release-notes-for-220422.md)
- [Dialpad Release Notes 22.04.29](https://help.dialpad.com/docs/dialpad-release-notes-for-222904.md)
- [Dialpad Release Notes for 22.03.04](https://help.dialpad.com/docs/dialpad-release-notes-for-220304.md)
- [Dialpad Release Notes for 22.02.25](https://help.dialpad.com/docs/dialpad-release-notes-for-220225.md)
- [Dialpad Release Notes for 22.02.11](https://help.dialpad.com/docs/dialpad-release-notes-for-220211.md)
- [Dialpad Release Notes for 22.01.31](https://help.dialpad.com/docs/dialpad-release-notes-for-220131.md)
- [Dialpad Release Notes for 22.01.14](https://help.dialpad.com/docs/dialpad-release-notes-for-220114.md)
- [Dialpad Release Notes for 22.01.07](https://help.dialpad.com/docs/dialpad-release-notes-for-220107.md)
- [Changes to CSAT Response Rates and Exports (March 31, 2022)](https://help.dialpad.com/docs/changes-to-csat-response-rates-and-exports-march-31-2022.md)
- [Dialpad Release Notes for 21.12.10](https://help.dialpad.com/docs/dialpad-release-notes-for-211210.md)
- [Dialpad Release Notes for 21.12.06](https://help.dialpad.com/docs/dialpad-release-notes-for-211206.md)
- [Dialpad Release Notes for 21.11.19](https://help.dialpad.com/docs/dialpad-release-notes-for-211119.md)
- [Dialpad Release Notes for 21.11.15](https://help.dialpad.com/docs/dialpad-release-notes-for-211115.md)
- [Dialpad Release Notes for 21.11.01](https://help.dialpad.com/docs/dialpad-release-notes-for-211101.md)
- [Dialpad Release Notes for 21.10.22](https://help.dialpad.com/docs/dialpad-release-notes-for-211022.md)
- [Dialpad Release Notes for 21.10.18](https://help.dialpad.com/docs/dialpad-release-notes-for-211018.md)
- [Dialpad Release Notes for 21.10.12](https://help.dialpad.com/docs/dialpad-release-notes-for-211012.md)
- [Dialpad Release Notes for 21.10.04](https://help.dialpad.com/docs/dialpad-release-notes-for-211004.md)
- [Dialpad Release Notes for 21.09.24](https://help.dialpad.com/docs/dialpad-release-notes-for-210924.md)
- [Dialpad Release Notes for 21.09.17](https://help.dialpad.com/docs/dialpad-release-notes-for-210917.md)
- [Dialpad Release Notes for 21.09.14](https://help.dialpad.com/docs/dialpad-release-notes-for-210914.md)
- [Dialpad Release Notes for 21.09.03](https://help.dialpad.com/docs/dialpad-release-notes-for-210903.md)
- [Changes to Call Counts (May 14th, 2021)](https://help.dialpad.com/docs/changes-to-call-counts-may-14th-2021.md)
- [Dialpad Meetings Release Notes 25.05.13](https://help.dialpad.com/docs/dialpad-meetings-release-notes-250513.md)
- [Dialpad Meetings Release Notes 24.12.10](https://help.dialpad.com/docs/dialpad-meetings-release-notes-241210.md): Check out the latest Dialpad Meetings update! It’s got a new remote access control feature, plus better support for large meetings. We’ve also made some cool improvements to the meeting bundle plans for an even smoother experience.
- [Dialpad Meetings Release Notes 24.12.03](https://help.dialpad.com/docs/dialpad-meetings-release-notes-241203.md): Check out the latest Dialpad Meetings release notes! We’ve fixed a critical bug that caused multiple call summaries to be logged for a single meeting. Now we can observe a single call summary link.
- [Dialpad Meetings Release Notes 24.11.19](https://help.dialpad.com/docs/dialpad-meetings-release-notes-9.md)
- [Dialpad Meetings Release Notes 24.10.22](https://help.dialpad.com/docs/dialpad-meetings-release-notes-241022.md): Explore the latest improvements in Dialpad Meetings! Enjoy a dynamic layout that adapts to screen orientation, easily switch between blurred and unblurred virtual backgrounds, and benefit from bug fixes on the Analytics page for enhanced performance.
- [Dialpad Meetings Release Notes 24.10.15](https://help.dialpad.com/docs/dialpad-meetings-release-notes-241015.md): Check out our latest release notes for updates on account alignment between Dialpad and Dialpad Meetings! We’ve made account states consistent across both platforms.
- [Dialpad Meetings Release Notes 24.10.08](https://help.dialpad.com/docs/dialpad-meetings-release-notes-241008.md): Explore the latest enhancements in Dialpad Meetings, featuring a redesigned transition page for a smoother user experience when joining meetings via calendar links.
- [Dialpad Meetings Release Notes 24.10.01](https://help.dialpad.com/docs/dialpad-meetings-release-notes-241001.md): Check out the latest Dialpad Meetings update with a new "Sort by" button to easily sort participants alphabetically. This update also fixes a key issue with accessing meeting transcripts in Coaching Teams for better performance.
- [Dialpad Meetings Release Notes 24.09.17](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240917.md): Check out Dialpad Meetings' latest updates, including important bug fixes for Salesforce integration and dark mode. Stay informed about these key fixes to enhance your meeting experience.
- [Dialpad Meetings Release Notes 24.09.03](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240903.md): Dialpad Meetings' latest critical bug fix resolves Salesforce integration issues, ensuring seamless synchronization and improved performance.
- [Dialpad Meetings Release Notes 24.08.27](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240827.md): Learn about the most recent Dialpad Meetings release notes, which highlight a critical bug fix for team settings. Stay up to date on how these improvements will improve your meeting experience.
- [Dialpad Meetings Release Notes 24.08.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240813.md)
- [Dialpad Meetings Release Notes 24.07.30](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240730.md): Explore the latest Dialpad Meeting release notes highlighting improvements in room devices and participant visibility. Discover how enhanced features for room devices streamline connectivity, and how updated participant visibility ensures a more engaging and connected meeting experience.
- [Dialpad Meetings Release Notes 24.07.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240709.md): Explore the latest Dialpad Meetings release notes to discover key improvements, including the enhanced ability to download chat logs for better record-keeping. We’ve also fixed a bug related to changing the video layout, ensuring that screen shares remain visible and uninterrupted. Stay updated on the newest features and fixes to optimize your meeting experience.
- [Dialpad Meetings Release Notes 24.07.02](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240702.md): Explore the latest Dialpad Meeting release notes, showcasing key improvements in icon design and meeting functions. Additionally, we’ve addressed a critical bug fixe to ensure smooth and reliable performance. Stay updated to make the most of these important enhancements and fixes in your Dialpad Meetings.
- [Dialpad Meetings Release Notes 24.06.25](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240625.md): Discover the newest enhancements in Dialpad Meetings, introducing advanced AI Playbooks functionality alongside critical bug fixes aimed at improving overall performance and user experience.
- [Dialpad Meetings Release Notes 24.06.15](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240615.md): Stay connected to Dialpad Meetings for Android and explore the latest updates and improvements that ensure a smoother, more reliable meeting experience.
- [Dialpad Meetings Release Notes 24.06.11](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240611.md): Discover the latest Dialpad Meetings release notes, highlighting essential bug fixes for a smoother and more stable virtual meeting experience.
- [Dialpad Meetings Release Notes 24.06.05](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240605.md): Discover the most recent upgrades and important bug fixes in Dialpad Meetings! Improved features and smooth functionality will raise the bar for your virtual interaction.
- [Dialpad Meetings Release Notes 24.05.28](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240528.md): Explore the latest Dialpad Meetings bug fixes, including AI Recap improvements and seamless device switching. Enhance your meeting experience with optimized performance and reliability.
- [Dialpad Meetings Release Notes 24.05.21](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240521.md): Find out about the most recent bug fixes and feature enhancements in Dialpad Meetings. Enjoy improved performance, smoother calls, and additional tools for a better meeting experience.
- [Dialpad Meetings Release Notes 24.05.07](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240507.md): Discover the latest bug fixes in Dialpad Meetings release notes, ensuring smoother and more reliable virtual meetings.
- [Dialpad Meetings Release Notes 24.04.30](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240430.md): Discover the latest improvements in Dialpad Meetings! Enjoy enhanced features and bug fixes for an even better meeting experience.
- [Dialpad Meetings Release Notes 24.04.23](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240423.md): Elevate your Dialpad experience with our latest improvements, ensuring smoother performance and addressing critical issues.
- [Dialpad Meetings Release Notes 24.04.16](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240416.md)
- [Dialpad Meetings Release Notes 24.04.08](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240408.md): In our most recent update, find improved functionality and fixed bugs! With our feature release enhancements and bug fixes, experience enhanced functionality and more seamless performance.
- [Dialpad Meetings Release Notes 24.03.26](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240325.md): Experience enhanced functionality and smoother performance in Dialpad Meetings with our latest updates. Enjoy improved features, bug fixes, and an optimized user experience for efficient virtual collaboration.
- [Dialpad Meetings Release Notes 24.03.19](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240319.md): Explore our Dialpad Meetings latest feature enhancements and bug fixes, providing you with smoother functionality and improved collaboration.
- [Dialpad Meetings Release Notes 24.03.05](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240305.md): Keep up with our latest feature improvement and bug fixes with Dialpad meetings. Providing you with a reliable and seamless virtual meetings for your team.
- [Dialpad Meetings Release Notes 24.02.27](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240227.md): Stay informed and ahead of the curve with the latest product enhancements, bug resolutions, and feature releases within Dialpad Meetings for seamless collaboration and productivity!
- [Dialpad Meetings Release Notes 24.02.20](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240220.md): Stay informed and ahead of the curve with the latest product enhancements, bug resolutions, and feature releases within Dialpad Meetings for seamless collaboration and productivity!
- [Dialpad Meetings Release Notes 24.02.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-4.md)
- [Dialpad Meetings Release Notes 24.01.16](https://help.dialpad.com/docs/dialpad-meetings-release-notes-240116.md)
- [Dialpad Meetings Release Notes 23.12.19](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231219.md)
- [Dialpad Meetings Release Notes 23.12.11](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231208.md)
- [Dialpad Meetings Release Notes 23.12.01](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231201.md)
- [Dialpad Meetings Release Note 23.11.03](https://help.dialpad.com/docs/dialpad-meetings-release-note-231103.md)
- [Dialpad Meetings Release Notes 23.10.27](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231027.md)
- [Dialpad Meetings Release Notes 23.10.20](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231020-1.md)
- [Dialpad Meetings Release Notes 23.10.13](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231013.md): Explore the latest update for Dialpad Meetings! Discover new features, significant improvements, and critical bug fixes that enhance your experience.
- [Dialpad Meetings Release Notes 23.10.02](https://help.dialpad.com/docs/dialpad-meetings-release-notes-3.md)
- [Dialpad Meetings Release Notes 23.10.20](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231020.md)
- [Dialpad Meetings Release Notes 23.09.13](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230913.md): Stay on top of product updates, bug fixes and feature releases in Dialpad Metings!
- [Dialpad Meetings Release Notes 23.08.24](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230824.md): See what we've updated and fixed in Dialpad Meetings!
- [Dialpad Meetings Release Notes 23.06.16](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230616.md)
- [Dialpad Meetings Release Notes 23.06.03](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230603.md): Learn the new features and bug fixes for Dialpad.
- [Dialpad Meetings Release Notes 23.05.05](https://help.dialpad.com/docs/dialpad-meetings-release-notes-23-05-05.md): Learn all about our newest feature updates in Dialpad Meetings!
- [Dialpad Meetings Release Notes 23.03.30](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230330.md)
- [Dialpad Meetings Release Notes 23.02.23](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230223.md)
- [Dialpad Meetings Release Notes 23.02.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230209.md)
- [Dialpad Meetings Release Notes 23.01.20](https://help.dialpad.com/docs/dialpad-meetings-release-notes-230120.md)
- [Dialpad Meetings Release Notes 23.11.21](https://help.dialpad.com/docs/dialpad-meetings-release-notes-231121.md)
- [Dialpad Meetings Release Notes 22.12.02](https://help.dialpad.com/docs/dialpad-meetings-release-notes-221202.md)
- [Dialpad Meetings Release Notes 22.10.12](https://help.dialpad.com/docs/dialpad-meetings-release-notes-221012.md)
- [Dialpad Meetings Release Notes 22.09.07](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220907.md)
- [Dialpad Meetings Release Notes 22.08.31](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220831.md)
- [Dialpad Meetings Release Notes 22.08.26](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220826.md)
- [Dialpad Meetings Release Notes 22.08.12](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220812.md)
- [Dialpad Meetings Release Notes 22.08.03](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220803.md)
- [Dialpad Meetings Release Notes 22.07.01](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220701.md)
- [Dialpad Meetings Release Notes 22.07.14](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220714.md)
- [Dialpad Meetings Release Notes 22.06.24](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220624.md)
- [Dialpad Meetings Release Notes 22.06.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220609.md)
- [Dialpad Meetings Release Notes 22.06.01](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220601.md)
- [Dialpad Meetings Release Notes 22.05.27](https://help.dialpad.com/docs/dialpad-meetings-release-notes-220527.md)
- [Dialpad Meetings Release Notes 22.05.12](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220512.md)
- [Dialpad Meetings Release Notes 22.04.29](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220429.md)
- [Dialpad Meetings Release Notes 22.02.23](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220223.md)
- [Dialpad Meetings Release Notes 22.02.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220209.md)
- [Dialpad Meetings Release Notes 22.01.12](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220112.md)
- [Dialpad Meetings Release Notes 22.01.19](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220119.md)
- [Dialpad Meetings Release Notes 22.01.05](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-220105.md)
- [Dialpad Meetings Rebrand](https://help.dialpad.com/docs/dialpad-meetings-rebrand.md)
- [Dialpad Meetings Release Notes 21.11.17](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-211117.md)
- [Dialpad Meetings Release Notes 21.10.27](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-211027.md)
- [Dialpad Meetings Release Notes 21.09.17](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210917.md)
- [Dialpad Meetings Release Notes 21.10.06](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-211006.md)
- [Dialpad Meetings Release Notes for 21.06.09](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210609.md)
- [Dialpad Meetings Release Notes for 21.12.08](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-211208.md)
- [Dialpad Meetings Release Notes for 21.09.08](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210908.md)
- [Dialpad Meetings Release Notes for 21.09.29](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210929.md)
- [Dialpad Meetings Release Notes for 21.06.30](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210630.md)
- [Dialpad Meetings Release Notes for 21.07.14](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210714.md)
- [Dialpad Meetings Release Notes for 21.11.10](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-211110.md)
- [Dialpad Meetings Release Notes for 21.09.03](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210903.md)
- [Dialpad Meetings Release Notes for 21.06.23](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210623.md)
- [Dialpad Meetings Release Notes for 21.09.22](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210922.md)
- [Dialpad Meetings Release Notes 21.12.01](https://help.dialpad.com/docs/dialpad-meetings-release-notes-211201.md)
- [Dialpad Meetings Release Notes for 21.05.26](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210526.md)
- [Dialpad Meetings Release Notes for 21.10.20](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-211020.md)
- [Dialpad Meetings Release Notes for 21.04.28](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210428.md)
- [Dialpad Meetings Release Notes for 21.06.02](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210602.md)
- [Dialpad Meetings Release Notes for 21.04.21](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210421.md)
- [Dialpad Meetings Release Notes for 21.05.05](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210505.md)
- [Dialpad Meetings Release Notes for 21.04.07](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210407.md)
- [Dialpad Meetings Release Notes for 21.03.31](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210331.md)
- [Dialpad Meetings Release Notes for 21.03.24](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210324.md)
- [Dialpad Meetings Release Notes for 21.03.17](https://help.dialpad.com/docs/dialpad-meetings-release-notes-for-210317.md)
- [Android Release Notes 25.09.30](https://help.dialpad.com/docs/android-release-notes-250930.md): The latest Dialpad for Android update makes app settings easier to manage, improves in-app search, and adds smoother switching between HD and carrier calling.
- [Android Release Notes 25.09.02](https://help.dialpad.com/docs/android-release-notes-250902.md)
- [Android Release Notes 25.07.15](https://help.dialpad.com/docs/android-release-notes-250715.md): Discover the latest improvements and bug fixes in the Dialpad Android app. This update brings a smoother calling and messaging experience, UI enhancements for easier navigation, and fixes for crashes and display issues—ensuring better performance and reliability on your device.
- [Android Release Notes 25.01.30](https://help.dialpad.com/docs/android-release-notes-250130.md): The latest Dialpad Android release note features a redesigned Contact Center for a more intuitive, agent-friendly experience.
- [Android Release Notes 25.01.15](https://help.dialpad.com/docs/android-release-notes-250115.md): Explore the Dialpad Android release note featuring a wrap-up timer update for Contact Center agents—now easier to stay on top of tasks.
- [Android Release Notes 24.12.22](https://help.dialpad.com/docs/android-release-notes-2412-22.md): This Dialpad Android release note introduces message link previews and resolves a key callback issue—check out what’s new.
- [Android Release Notes 24.12.17](https://help.dialpad.com/docs/android-release-notes-241217.md): Check out the latest Dialpad Android release notes, featuring improvements to the Contact Center label for better consistency. This update also includes critical bug fixes for issues with sending links and setting custom ringtones.
- [Android Release Notes 24.10.29](https://help.dialpad.com/docs/android-release-notes-241029.md): This Dialpad Android release note includes critical bug fixes, resolving issues with contact search, Bluetooth audio selection, and call audio delays, for a smoother and more reliable calling experience.
- [Android Release Notes 24.09.17](https://help.dialpad.com/docs/android-release-notes-240917.md)
- [Android Release Notes 24.09.03](https://help.dialpad.com/docs/android-release-notes-240903.md)
- [Android Release Notes 24.08.26](https://help.dialpad.com/docs/android-release-notes-240826.md)
- [Android Release Notes 24.08.13](https://help.dialpad.com/docs/android-release-notes-240813.md)
- [Android Release Notes 24.07.30](https://help.dialpad.com/docs/android-release-notes-240730.md)
- [Android Release Notes 24.06.18](https://help.dialpad.com/docs/android-release-notes-240618.md): Explore the latest Dialpad Android release notes featuring enhanced Bluetooth functionality and crucial bug fixes for optimized performance.
- [Android Release Notes 24.06.11](https://help.dialpad.com/docs/android-release-notes-240611.md): Dialpad is rolling out product updates containing new features, improvements and bug fixes.We're currently on app version 12.0.6 — be sure to update your app to take advantage these latest features.
- [Android Release Notes 24.05.14](https://help.dialpad.com/docs/android-release-notes-240514.md)
- [Android Release Notes 24.04.23](https://help.dialpad.com/docs/android-release-notes-240423.md): Discover the latest Android release notes, packed with bug fixes for enhanced performance and stability. Update now to experience smoother navigation, improved app responsiveness, and an overall better user experience.
- [Android Release Notes 24.03.26](https://help.dialpad.com/docs/android-release-notes-240326.md)
- [Android Release Notes 24.04.16](https://help.dialpad.com/docs/dialpad-release-notes-android-240416.md): Get the most recent updates and bug patches for our Android app! Experience enhanced functionality and dependability with our most recent updates. For a more seamless experience, upgrade your Dialpad Android app now!
- [Android Release Notes 24.03.19](https://help.dialpad.com/docs/android-release-notes-240319.md): Our latest update on the Dialpad Android app, featuring bug fixes for a smoother and more efficient experience on your device.
- [Android Release Notes 24.03.05](https://help.dialpad.com/docs/android-release-notes-240305.md): Experience smoother performance and enhanced functionality with our latest feature and bug fixes. Our dedicated team has worked diligently to address any issues and implement improvements, resulting in an exceptional customer experience.
- [Android Release Notes 24.02.27](https://help.dialpad.com/docs/dialpad-release-notes-android-240227.md): Explore our latest fixes to enhance your Android app usability! Find out how we've resolved bugs to enhance your experience.
- [Android Release Notes 24.01.30](https://help.dialpad.com/docs/dialpad-release-notes-android.md)
- [Android Release Notes 24.01.16](https://help.dialpad.com/docs/android-release-notes-240116.md)
- [Android Release Notes 24.01.05](https://help.dialpad.com/docs/android-release-notes-240105.md)
- [Android Release Notes 23.12.12](https://help.dialpad.com/docs/android-release-notes-231212.md)
- [Android Release Notes 23.11.18](https://help.dialpad.com/docs/android-release-notes-231118.md)
- [Android Release Notes 23.10.13](https://help.dialpad.com/docs/dialpad-android-release-notes-231013.md): Discover new features, significant improvements, and critical bug fixes from our latest updates to enhance your mobile experience.
- [Android Release Notes 23.10.07](https://help.dialpad.com/docs/android-release-notes-231007.md)
- [Android Release Notes 23.09.08](https://help.dialpad.com/docs/android-release-notes-230908.md)
- [Android Release Notes 23.08.07](https://help.dialpad.com/docs/android-release-notes-230807.md)
- [Android Release Notes 23.08.01](https://help.dialpad.com/docs/android-release-notes-230801.md)
- [Android Release Notes 23.06.27](https://help.dialpad.com/docs/dialpad-android-release-notes-230627.md): Learn the new features and bug fixes for the Dialpad Android app.
- [Android Release Notes 23.06.15](https://help.dialpad.com/docs/android-release-notes-230615.md)
- [Android Release Notes 23.05.25](https://help.dialpad.com/docs/android-release-notes-230525.md): Learn about what bugs we've fixed to improve your Android app experience!
- [Android Release Notes 23.05.08](https://help.dialpad.com/docs/android-release-notes-230508.md): Learn the new features and bug fixes for Dialpad mobile app.
- [Android Release Notes 23.03.17](https://help.dialpad.com/docs/android-release-notes-230317.md)
- [Android Release Notes 23.02.24](https://help.dialpad.com/docs/android-release-notes-230224.md)
- [Android Release Notes 23.01.20](https://help.dialpad.com/docs/android-release-notes-230120.md)
- [Android Release Notes 22.10.28](https://help.dialpad.com/docs/dialpad-release-notes-android-2228.md): The latest Android update enhances sharing capabilities in Dialpad, allowing you to easily share external images, videos, and social media posts with added messaging options for a smoother experience.
- [Android Release Notes 22.08.12](https://help.dialpad.com/docs/android-release-notes-220812.md)
- [Android Release Notes 22.07.13](https://help.dialpad.com/docs/android-release-notes-220713.md)
- [iOS Release Notes 25.09.30](https://help.dialpad.com/docs/ios-release-notes-250917.md)
- [iOS Release Notes 25.07.06](https://help.dialpad.com/docs/ios-release-notes-250729.md): Dialpad for iOS just got better with smarter contact search, improved messaging, more reliable calling, and real-time Home Screen and channel sync.
- [iOS Release Notes 25.02.27](https://help.dialpad.com/docs/ios-release-notes-250227.md): Explore the Dialpad iOS release note featuring updated emojis with JoyPixel 9.0—chat with more colour, clarity, and character.
- [iOS Release Notes 25.01.24](https://help.dialpad.com/docs/ios-release-notes-250124.md): In this Dialpad iOS release note, channel names in messages are now interactive—tap to jump straight into the chat you need.
- [iOS Release Notes 24.12.17](https://help.dialpad.com/docs/ios-release-notes-241217.md): Explore the latest iOS release notes addressing key issues: users were unable to send group messages, contacts weren't displaying correctly, and calling contacts with multiple numbers failed. This update fixes these issues for improved performance.
- [iOS Release Notes 24.11.05](https://help.dialpad.com/docs/ios-release-notes-241105.md): Dialpad iOS update: This release fixes critical issues, including app delay notifications and call audio delays, ensuring a smoother and more reliable experience for users.
- [iOS Release Notes 24.06.18](https://help.dialpad.com/docs/ios-release-notes-240618.md): Explore the latest Dialpad for iOS release notes, featuring essential bug fixes for improved performance and reliability.
- [iOS Release Notes 24.05.14](https://help.dialpad.com/docs/dialpad-release-notes-ios-240514.md): Keep your Dialpad for iOS performance and user experience optimized with the latest updates, improvements, and bug fixes. Stay in the loop with the newest enhancements for your device.
- [iOS Release Notes 24.05.02](https://help.dialpad.com/docs/ios-release-notes-240502.md)
- [iOS Release Notes 24.04.23](https://help.dialpad.com/docs/ios-release-notes-240423.md): Experience seamless performance with our latest critical bug fixes for the Dialpad iOS app. Enhance stability and reliability for a smoother user experience.
- [iOS Release Notes 24.04.16](https://help.dialpad.com/docs/ios-release-notes-240416.md): Discover the most recent Dialpad iOS version, which includes crucial bug fixes for increased dependability and performance.
- [iOS Release Notes 24.03.19](https://help.dialpad.com/docs/ios-release-notes-240319.md): The latest updates for our Dialpad iOS app! Keep up with our new features, improvements, and bug fixes designed to enhance your Dialpad experience.
- [iOS Release Notes 24.03.05](https://help.dialpad.com/docs/ios-release-notes-240305.md)
- [iOS Release Notes 24.02.23](https://help.dialpad.com/docs/ios-release-notes-240223.md)
- [iOS Release Notes 24.02.21](https://help.dialpad.com/docs/ios-release-notes-240221.md)
- [iOS Release Notes 24.01.30](https://help.dialpad.com/docs/dialpad-release-notes-ios.md)
- [iOS Release Notes 24.01.16](https://help.dialpad.com/docs/ios-release-notes-240116.md)
- [iOS Release Notes 23.12.21](https://help.dialpad.com/docs/ios-release-notes-23122023.md)
- [iOS Release Notes 23.12.01](https://help.dialpad.com/docs/ios-release-notes-231208.md)
- [iOS Release Notes 23.11.18](https://help.dialpad.com/docs/ios-release-notes-231118.md)
- [iOS Release Notes 23.11.06](https://help.dialpad.com/docs/ios-release-notes-231106.md)
- [iOS Release Notes 23.10.13](https://help.dialpad.com/docs/dialpad-ios-release-notes-231013.md)
- [iOS Release Notes 23.08.10](https://help.dialpad.com/docs/mobile-release-notes-dialpad-ios-230810.md)
- [iOS Release Notes 23.07.20](https://help.dialpad.com/docs/ios-release-notes-230720.md)
- [iOS Release Notes 23.07.12](https://help.dialpad.com/docs/ios-release-notes-230712.md)
- [iOS Release Notes 23.05.29](https://help.dialpad.com/docs/ios-release-notes-230529.md)
- [iOS Release Notes 23.05.19](https://help.dialpad.com/docs/ios-release-notes-230519.md)
- [iOS Release Notes 23.04.24](https://help.dialpad.com/docs/ios-release-notes-230424.md)
- [iOS Release Notes 23.04.10](https://help.dialpad.com/docs/ios-release-notes-230410.md)
- [iOS Release Notes 23.04.02](https://help.dialpad.com/docs/ios-release-notes-230402.md)
- [iOS Release Notes 23.03.24](https://help.dialpad.com/docs/ios-release-notes-230324.md)
- [iOS Release Notes 23.03.17](https://help.dialpad.com/docs/ios-release-notes-230317.md)
- [iOS Release Notes 23.02.16](https://help.dialpad.com/docs/ios-release-notes-230216.md)
- [iOS Release Notes 23.01.20](https://help.dialpad.com/docs/ios-release-notes-230120.md)
- [iOS Release Notes 22.12.02](https://help.dialpad.com/docs/ios-release-notes-221202.md)
- [iOS Release Notes 22.10.28](https://help.dialpad.com/docs/ios-release-notes-221028.md)
- [iOS Release Notes 22.07.08](https://help.dialpad.com/docs/ios-dialpad-release-notes-220708.md)
- [iOS Release Notes 22.06.06](https://help.dialpad.com/docs/ios-release-notes-for-220606.md)
- [Dialpad Meetings iOS Release Notes 24.10.23](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-241023.md)
- [Dialpad Meetings iOS Release Notes 24.05.14](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-240514.md)
- [Dialpad Meetings iOS Release Notes 24.02.21](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-240221.md)
- [Dialpad Meetings iOS Release Notes 23.01.20](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-230120.md)
- [Dialpad Meetings iOS Release Notes 22.09.27](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-220927.md)
- [Dialpad Meetings iOS Release Notes 22.07.26](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-220726.md)
- [Dialpad Meetings iOS Release Notes 22.07.08](https://help.dialpad.com/docs/ios-dialpad-meetings-release-notes-220708.md)
- [Dialpad Meetings iOS Release Notes 22.06.13](https://help.dialpad.com/docs/dialpad-meetings-ios-release-notes-220613.md)
- [Dialpad Meetings Android Release Notes 24.12.17](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-241217.md): Check out the latest Dialpad Meetings for Android release note featuring bug fixes for issues with starting audio-only meetings, unmuting the mic, and the most recent meeting not displaying on the Past Meetings page. This update improves overall meeting performance and user experience.
- [Dialpad Meetings Android Release Notes 24.10.21](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-241021.md): Explore the latest DPM Android release, featuring critical bug fixes for a smoother experience. This update resolves issues with the past meetings section, network switching, and the participants tab, ensuring improved stability and functionality.
- [Dialpad Meetings Android Release Notes 24.06.18](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240618.md)
- [Dialpad Meetings Android Release Notes 24.05.14](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240514.md): Find out what's new with Dialpad Meeting! To better your meeting experience, we've added exciting new features, improved enhancements, and bug fixes. Dialpad Meeting allows you to be productive and connected.
- [Dialpad Meetings Android Release Notes 24.05.07](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240507.md): Stay updated with the latest features and improvements in Dialpad Meetings for Android! Discover new updates and bug fixes to enhance your meeting experience to ensure seamless virtual collaboration.
- [Dialpad Meetings Android Release Notes 24.04.30](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240430.md)
- [Dialpad Meetings Android Release Notes 24.04.23](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240423.md): Enhance stability and reliability for a smoother user experience with our latest critical bug fixes for the Dialpad Android app.
- [Dialpad Meetings Android Release Notes 24.02.22](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240222.md)
- [Dialpad Meetings Android Release Notes 24.01.05](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-240105.md)
- [Dialpad Meetings Android Release Notes 23.11.18](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-231118.md)
- [Dialpad Meetings Android Release Notes 23.10.13](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-231013.md)
- [Dialpad Meetings Android Release Notes 23.10.07](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-231007.md): Learning about new releases, improvements, critical bug fixes, and more on Dialpad Meetings for mobile.
- [Dialpad Meetings Android Release Notes 23.05.24](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-230524.md)
- [Dialpad Meetings Android Release Notes 23.05.15](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-230515-1.md): Learn the new features and bug fixes for the Dialpad Meetings Android app.
- [Dialpad Meetings Android Release Notes 23.04.24](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-230424.md)
- [Dialpad Meetings Android Release Notes 23.03.03](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-230303.md)
- [Dialpad Meetings Android Release Notes 23.02.10](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-230210.md)
- [Dialpad Meetings Android Release Notes 22.12.02](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-221202.md)
- [Dialpad Meetings Android Release Notes 22.11.03](https://help.dialpad.com/docs/dialpad-meetings-android-app-release-notes-221103.md)
- [Dialpad Meetings Android Release Notes 22.10.28](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-221028.md)
- [Dialpad Meetings Android Release Notes 22.08.12](https://help.dialpad.com/docs/dialpad-meetings-android-app-release-notes-220812.md)
- [Dialpad Meetings Android Release Notes 22.07.26](https://help.dialpad.com/docs/android-release-notes-220726.md)
- [Dialpad Meetings Android Release Notes 22.07.08](https://help.dialpad.com/docs/dialpad-meetings-android-app-release-notes-220708.md)
- [Dialpad Meetings Android Release Notes 22.06.13](https://help.dialpad.com/docs/dialpad-meetings-android-release-notes-220613.md)
- [Dialpad WFM Release Notes 25.09.30](https://help.dialpad.com/docs/dialpad-wfm-release-notes-250930.md)
- [Dialpad WFM Release Notes 25.09.17](https://help.dialpad.com/docs/dialpad-wfm-release-notes-250917.md)
- [Dialpad WFM Release Notes 25.09.02](https://help.dialpad.com/docs/wfm-release-notes-250209.md)
- [Dialpad WFM Release Notes 25.08.18](https://help.dialpad.com/docs/wfm-release-notes-250818.md)
- [Dialpad WFM Release Notes 25.05.13](https://help.dialpad.com/docs/wfm-release-notes-250513.md): Dialpad WFM adds Dialbot schedule notifications, 15-minute coverage intervals, and improved adherence reporting for smarter workforce management.
- [Dialpad WFM Release Notes 25.04.08](https://help.dialpad.com/docs/dialpad-wfm-release-notes-250408.md)
- [Dialpad WFM Release Notes 25.03.05](https://help.dialpad.com/docs/dialpad-wfm-release-notes-250305.md): Stay up-to-date with Dialpad WFM! Read the release notes for improvements to scheduling, performance tracking, and other WFM tools.
- [Dialpad WFM Release Notes 25.02.25](https://help.dialpad.com/docs/dialpad-wfm-release-notes-02252025.md)
- [Dialpad WFM Release Notes 25.02.04](https://help.dialpad.com/docs/dialpad-wfm-release-notes-250204.md)
- [Dialpad WFM Release Notes 25.02.18](https://help.dialpad.com/docs/dialpad-wfm-release-notes-02182025.md): Stay on top of workforce planning with the latest Dialpad WFM updates! Now, you can refine Time-off keywords for better accuracy, easily link time-off requests to a queue, and efficiently set operating times for improved scheduling. These enhancements make managing schedules smoother than ever. Learn more!
- [Dialpad WFM Release Notes 25.01.31](https://help.dialpad.com/docs/wfm-release-notes-01282025.md)
- [Dialpad WFM Release Notes 25.01.28](https://help.dialpad.com/docs/dialpad-wfm-release-notes-250128.md): See what's new in Dialpad WFM! These release notes cover updates to agent scheduling, forecasting, and workforce optimization. Click to learn more.
- [Dialpad for Salesforce Release Notes](https://help.dialpad.com/docs/dialpad-for-salesforce-release-notes.md): Learn what features we've added to the Dialapad for Salesforce package.
- [Dialpad for HubSpot Release Notes](https://help.dialpad.com/docs/hubspot-for-dialpad-release-notes.md)
- [Integrations Release Notes 23.09.07](https://help.dialpad.com/docs/integrations-release-notes-230907.md)
- [12 Months of Ai - A Year in Review 23.12](https://help.dialpad.com/docs/12-months-of-ai-a-year-in-review-2312.md)
- [DialpadGPT Webinar 23.11](https://help.dialpad.com/docs/dialpadgpt-webinar-1123.md)
- [The Road to Exceptional ROI 23.11](https://help.dialpad.com/docs/the-road-to-exceptional-roi-2311.md)
- [Customer Newsletter 24.05](https://help.dialpad.com/docs/customer-newsletter-2405.md): Don't miss our May newsletter: participate in our engaging webinars, learn about the latest product updates, and read valuable customer feedback.
- [Customer Newsletter 24.04](https://help.dialpad.com/docs/customer-newsletter-2404.md): Explore our April newsletter: attend our engaging webinars, discover the latest product updates, and read insightful customer reviews.
- [Customer Newsletter 24.03](https://help.dialpad.com/docs/customer-newsletter-2403-1.md): Check out what's new in our March newsletter: join our informative webinars, explore exciting product developments, and read insightful client testimonials. Stay updated and make the most of our latest enhancements and additions!
- [Customer Newsletter 24.02](https://help.dialpad.com/docs/customer-newsletter-2402.md)
- [Customer Newsletter 24.01](https://help.dialpad.com/docs/customer-newsletter-2401.md)
- [Customer Newsletter 23.12](https://help.dialpad.com/docs/customer-newsletter-2312.md)
- [Customer Newsletter 23.11](https://help.dialpad.com/docs/customer-newsletter-2311.md)