Your phone directory allows you to view all of your Dialpad account contacts on your desk phone, as well as contacts you add manually.
Contacts added manually to your desk phone (not through Dialpad) are displayed in a separate contact list from your Dialpad LDAP (Lightweight Directory Access Protocol) list (sometimes called your Corporate Directory). The LDAP list pulls in contacts added to your Dialpad desktop or web app.
Adding contacts to your Dialpad account
Read this Help Center article to add contacts to Dialpad.
Adding contacts to your desk phone
You can add contacts to the local phone directory on these desk phone models:
Note
These contacts will only be available on the desk phone and are not shared with Dialpad contacts on the desktop app or mobile app.
Yealink T series models
To manually add contacts to your desk phone directory:
Press Dir.
Select Local Directory > All contacts
Press Add
Enter the contact details, which can include:
Name*
Phone Number*
Account
Ring
Group
Photo
Auto Divert
* These are mandatory fields.
Once all details are added, press Save
Poly UCS Edge E series models
To manually add contacts to your desk phone directory:
Press Directories
Navigate to Contact Directory and press Select > Add
Enter the contact details, which can include:
Name
Phone Number
Contact
Job Title
Email
Ring Type
Etc.
Once all details are added, press Save
Searching for contacts on your desk phone
Search for contacts on your desk phone with these desk phone models:
Note
You may need to enter at least three characters before any names display, depending on your phone model, when searching for a contact.
Yealink T series models
To search for contacts on your desk phone:
Press Dir
Select one of these options:
Local Directory: for contacts that have been saved to the local desk phone memory.
Corporate Directory: for contacts that are saved on Dialpad (LDAP).
Search for your contact, then press Call
Poly VVX Obi series models
To search for contacts on your desk phone:
Press Search > Search
Enter a name or a phone number
Press Submit
Poly UCS Edge E series models
To search for contacts on your desk phone:
Press Directories
Navigate to Contact Directory or Corporate Directory and then press Select
Using the keypad, search for a contact name
Once you’ve found the desired contact, press Dial