Dialpad supports Group Paging, enabling one-way or multi-way audio within groups of desk phone users. Companies can set up to 10 paging groups per office, ranging from all desk phones in an office to as few as two phones.
Note
Only Admins can set up this feature. To learn more about setting up group paging, see this Help Center article.
Let's dive into the details.
Who can use this
Group paging is available to Dialpad customers using desk phones that are all part of the same product platform, and in the same physical office (ie, on the same subnet).
Desk Phone Group Paging
You can do group paging on these desk phone models:
Yealink T series phones
When using the Yealink platform, the paging system is presented as a Paging button.
To page a group:
From the desk phone main screen, select More > Features
Select Paging List
Select the desired paging group
Press the Paging button
Note
On the Yealink platform, only one participant can broadcast audio at a time. Those who are receiving the call must to create their own paging call in order to reply.
If Push to Talk (PTT) is not set up: Press the Page button once you have selected the group to start paging, this will start your broadcast. To end the session, press the End Page button, or the speakerphone button.
If PTT is enabled: Press and hold the Page button to start your broadcast.
Poly VVX Obi series phones
When using the Poly VVX Obi platform, the paging group will appear as a selectable key on the desk phone.
If Push to Talk (PTT) is not set up: press the line key once to start a page.
If PTT is enabled: press and hold the line key for the duration of your audio message.
Recipients will see the paging line key light flash and hear your audio, to indicate a page is being received.
Poly UCS series phones
When using the Poly UCS platform, the paging system is presented as a Paging button.
Press the More button to display more phone features
Select Paging
If PTT is not set up: Press the Page button once you have selected the group to start paging, this will start your broadcast. To end the session, press the End Page button, or the speakerphone button.
If PTT is enabled: Press and hold the Page button to start your broadcast.
Press Paging, and use the directional buttons on the phone to select the paging group you wish to speak to.
Frequently asked questions (FAQs)
How do I know if Push to Talk (PTT) is enabled?
When PTT is on, you have to continuously hold down the Paging button or line key.
When PTT is off, press the Page or line key button, similar to a speed dial key.