Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.
Be sure to update your desktop app, or visit Dialpad's web portal to take advantage of our latest improvements.
Let's take a look at what's new from our most recent release on April 1, 2025.
New
User access to admin call recordings
Team members can now access their own admin-recorded calls, giving them the flexibility to review their calls anytime, helping them improve performance and stay accountable..png)
Critical bug fixes
Conversation History bug
Some users reported that Conversation History was showing no data after applying a filter. This has been fixed!
Archive playbook bug
A few users reported that they were unable to archive a playbook. We’ve fixed this.
Other improvements
We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.
Happy Dialing!