Dialpad Release Notes 24.04.30

Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your desktop app, or visit Dialpad's web portal to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on April 30, 2024.

New

Using Siri with Dialpad

Looking for a more efficient way to communicate? Use Siri with Dialpad! Perfect for busy executives and sales reps who are always on the go, it makes communication easier, faster, and hands-free. 

Timezone support

We now have a Timezone Support feature where users will be notified when sending messages outside of someone's working hours. This helps remote teams in different time zones let others know when they're available and avoid disturbances during non-working hours.

Scorecard access

Company or Office admin can now enable the scorecard access settings for Contact Center admins, supervisors and coaches that enables them to view and access the scorecard details of other graders.

Improvements

Global search in Dialpad 

Every conversation, transcript, and contact you've made can be easily accessed in Dialpad at any time.

GIF and sticker library

Add flair and personality to your messages with our extensive library of GIFs and stickers.

Emoji

Quickly find the perfect emoji by typing ":" and then a word that describes the emoji you're looking for. It's an easy way to save time and add fun to your messages! 

Advanced hardware settings

Our improved Advanced hardware settings can now change your call and notification volume to personalize your experience and match your preferences.

Critical bug fixes

Send a link bug

Some users reported that they  were unable to send and receive links. This has been fixed!

Call journey bug

A few users reported that the call journey didn't show the right information when a call went to voicemail. We've fixed this.

Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!