- 12 Nov 2024
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Dialpad Connect
- Updated on 12 Nov 2024
- 1 Minute to read
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Legacy phone systems are outdated, lacking new features since the 1930s. In contrast, modern systems like Dialpad offer voice, video, chat, SMS/MMS, and more with 100% uptime. The cloud-based platform ensures real-time communication synchronization across devices. Features include built-in AI for call transcription and note-taking, seamless integrations with tools like Salesforce and Office365, and easy setup for talk, chat, and video meetings. Dialpad allows for quick user provisioning and custom routing rules, bringing teams together on a single platform for efficient communication.
Legacy phone systems are obsolete (yes, we said it!) and haven’t offered new features since the 1930s when voicemail was invented.
Dialpad Connect, on the other hand, does everything that a legacy phone system can do — and everything that it can’t. Voice, video, chat, SMS/ MMS and more — all with 100% uptime, so you don’t have to worry about dropped calls.
Your phone system now works like you do — from anywhere, anytime. Thanks to our 100% cloud-based platform, your communication is synced across platforms and devices in real-time.
Let's go over a few highlights.
Built-in Dialpad Ai
Built-in Ai transcribes calls, takes notes, and tracks action items—so you can stay focused on the conversation. Our powerful, proprietary Ai transcribes your calls live and creates call summaries to ensure even the smallest details are not forgotten.
Integrations
Integrate your favorite tools such as Salesforce, Office365, Zendesk and Google Workspace (and more!) Not only that, but you can still integrate with hard deskphones.
Automatic user provisioning with G Suite, Office365, OneLogin, and Okta.
Easy Set Up
Talk, chat, and have video meetings using a single app. Dialpad will even work in your browser!
Add hundreds, even thousands, of new users in less time than ever before.
Use our IVR workflows or set up custom routing rules and forward callers to a specific device or team member.
Bring teams together on a single platform, what are you waiting for? Start your free trial today!