What is Dialpad?
    • 25 Nov 2024
    • 1 Minute to read
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    What is Dialpad?

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    Article summary

    is a modern, Ai-powered business communications platform that unifies all forms of communication into one app. It provides insights and action items during calls, messages, and meetings, enhancing customer experience. With built-in speech recognition, it generates accurate call transcripts and real-time assist cards. It acts as a productivity app, real-time coach, and customer experience solution, syncing across devices and supporting international use. It offers unique features and products, making it more than just a VoIP service.

    Welcome to Dialpad, the most modern, Ai-powered business communications platform. We’ve taken every form of communication that you rely on and unified it into one app. Calling a client? Meeting with your team? Texting a colleague? It’s all here, on all your devices.

    Ai is by your side to transform your conversations into something you can see and use, giving you and your team a deeper look into action items and insights. Dialpad Ai does the legwork to capture the details that matter most while you make and receive calls, send messages, and join meetings in an instant.


    What’s unique about Dialpad is our built-in speech recognition (Dialpad Ai) which provides insights into how you communicate with customers to improve their experience. This means you'll get unparalled accuracy when our Ai generates call transcripts, call summaries, real-time assist cards, and more. 

    There are other VoIP services, but Dialpad is so much more than a dial tone on your desk (although we do offer that too!) We're business tool that acts as a productivity app, a real-time coach, and a customer experience solution—all from a platform that syncs in real-time, works across all your devices, and is supported both locally and internationally.

    Here are some of our key products:

    Not to brag, but we’re also the only truly unified communications solution out there!




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