Customer Newsletter 24.05
    • 22 Jun 2024
    • 1 Minute to read
    • Dark
    • PDF

    Customer Newsletter 24.05

    • Dark
    • PDF

    Article summary

    Want to stay on top of Dialpad's newest innovations?
    Subscribe to our monthly Dialpad Newsletter!

    Let's go over Dialpad's May '24 highlight reel.

    Smart selling starts here

    Onboarding, prospecting, building pipeline, lead management—everything about the sales cycle is time consuming. See how Dialpad Ai Sales automates routine tasks, streamlines coaching, and makes it easier for reps to close deals.

    Get a product-led tour of Ai Sales in our upcoming webinar. See how it supports your strategies and works to make your whole team smarter.

    Read the blog.


    Check out our on-demand trainings and webinars to ensure you're making the most of out Dialpad's amazing features.

    AI Secrets, Straight from the C-Suite

    Learn how top executives are leveraging AI to secure a competitive advantage in our on-demand webinar.

    Watch now! 

    Product updates

    Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features and improvements. Let's take a look a few highlights from this month.

    Set holiday hours

    Simplify your holiday management by adding holidays across multiple departments with just a few clicks.

    Get scores on outbound calls with Ai CSAT

    If you have the Ai CSAT add-on, you can start using it to automatically grade outbound calls.

    Use supervisor assignment for tricky calls

    Supervisors and contact center admins can now select interactions from the digital queue for a specific agent or to handle themselves.

    Delete action items on Ai Recaps

    Delete unnecessary action items from your Ai Recap so you can focus on your most important to-dos.

    Stay connected

    See what Domantas says about Dialpad

    Domantas Sabonis from the Sacramento Kings gave Dialpad a major shoutout on Instagram and Facebook!

    Sync with popular apps

    Browse the Dialpad App Marketplace and start connecting apps like Salesforce, Google Workspace, Microsoft 365, and more.

    Never miss an update

    Explore the latest Dialpad product launches, feature updates, and new time-saving capabilities.

    Build something with Dialpad

    Our open API enables you to customize Dialpad for your unique organization. See the available APIs and create something great today.

    Like what you see?
    Let us know! Leave a review on Gartner Peer Insights, and get a $25 gift card or charitable donation in your name.

    Customer spotlight

    Nolan Transportation Group (NTG) reduced seven apps to just one and boosted sales productivity with Dialpad Ai Sales.

    Read the story.

    Loving Dialpad? Tell a friend, make some cash!
    Know of a coworker or friend who would benefit from using Dialpad products? Submit a referral and get paid when they become a customer.

    Make the intro.

    Was this article helpful?