Call History

From your call history on your desk phone, you can view your previous calls made to it. You can also easily view missed calls, redial a past phone number, add a phone number as a contact, and more.

Accessing Call History

You can access the call history on these desk phone models:

Yealink T series models

To access the call history, press the History soft key.

Here, you can view menus for:

All Calls
Missed Calls
Placed Calls
Received Calls
Forwarded Calls

Within each menu, you have to option to:

Delete the phone number
Press Option to:
- View the call details
- Add the phone number as a contact
- Add the phone number to your Blocklist
- Delete the call instance

Poly Obi VVX series models

To access the call history, press the Calls soft key.

Alternatively, you can:

Press the Home button
Navigate to Call History and press the Select button

Here, you can view menus for:

All Calls
Received Calls
Outgoing Calls
Missed Calls

For each menu, you can press Clear List to delete call instances for the selected list.

Poly UCS Edge E series models

To access the call history, press the Recent Calls soft key.

Here, you can view all calls, including:

All Calls
Missed Calls
Placed Calls
Received Calls

For each call, you have to option to:

Dial the number
Press the Info soft key to get info about the caller. From this info, you can:
- Edit the contact phone number
- Add the contact to your local directory on the desk phone
- Delete the call instance
Press the Filter soft key to filter by call types, including:
- All Calls
- Missed Calls
- Received Calls
- Placed Calls
Press the More > Sort soft key to organize the call history. You can organize the call history by:
- Time
- Name
- Ascending order
- Descending order
Press the More > Clear soft key to delete call types, including:
- All Calls
- Missed Calls
- Received Calls
- Placed Calls
- Displayed Calls