References and Additional Resources

These are glossaries, manufacturer and provider help articles, and other links for context on testing tools, and some helpful resources for network configuration and maintenance.

Dialpad

VoIP Best Practices

Glossaries and Guides by Visualware

Visualware is the developer of Dialpad’s Network Assessment toolkit. The testing server is owned and operated by Dialpad.

General

Routes and Traceroute

Jitter

Manufacturer Support Sites

VPN Split-Tunnel Support

Dialpad (as with most VoIP providers) does not support VPNs. If a VPN is required for work, the Dialpad traffic should be routed through a split-tunnel configuration.


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