We know how much you love cordless options, and Dialpad is happy to support Yealink DECT devices.
Let's dive into the details.
Who can use this
Yealink DECT devices can be used with any Dialpad plan.
You must be a Dialpad Admin to perform the provisioning and activation steps outlined in this article.
*DECT headsets do not require activation — this article covers configuring wireless DECT base stations and handsets.
Set up a Yealink DECT device
Setting up your new Yealink DECT device to use with Dialpad is a 4 step process.
First, you’ll pair the device with the base station.
Then, access the deskphone admin password in the Company Settings.
Next, you'll provision the device to Dialpad.
Once provisioned, the device must be added to the Dialpad Admin Portal.
Finally, you’ll activate (assign) the port for a Dialpad user or room.
Pair the handset to the base station
To pair a Yealink DECT device to the base station:
Put the base station into Registration Mode
Press the button on the base station for 5-10 seconds until the registration LED flashes
On the handset, navigate to Register Handset and select OK
Press OK > Settings > Registration > Register Handset > OK
After the handset has registered successfully, the phone will say Handset Subscribed and display the Base NO. and the last 4 characters of the connected base’s MAC address).
Access deskphone admin password
Company admins can access their organization’s deskphone password directly from the Company Settings. This admin password applies to all deskphones activated with Dialpad.
To access the deskphone admin password, navigate to Dialpad Admin Portal.
Select My Company
Select Deskphone Settings
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Navigate to Deskphone Admin Password
Enter your preferred password
Then, log in to the deskphone's web interface using ‘admin’ as your username and your assigned deskphone admin password.
Note
For all inactive Dialpad provisioned devices use the default password 3425723, that spells ‘Dialpad’ on a phone keypad.
Provision the device to Dialpad
Now that the device has been paired to the base station, it’s time to provision the devices to Dialpad.
On the handset, navigate to the IPv4 Address
Press OK > Status > Base
The IPv4 Address will be listed at the top
Enter the IP address in a computer browser, then press enter
Login using the deskphone admin credentials
Navigate to Settings
Select Auto Provision
In the Sever URL field enter: https://prov.dialpad.com/
Select Confirm
Select Auto Provision Now
Your Yealink DECT phone is now ready to be set up in Dialpad. To set up the DECT phone in Dialpad, check out this Help Center article.