Provision Yealink DECT Devices to Dialpad
- 04 Apr 2024
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Provision Yealink DECT Devices to Dialpad
- Updated on 04 Apr 2024
- 2 Minutes to read
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Article Summary
Dialpad now offers support for Yealink DECT devices, providing cordless options for users. The setup process involves four steps: pairing the device with the base station, provisioning the device to Dialpad, adding the device to the Dialpad Admin Portal, and activating the port for a Dialpad user or room. To pair the handset with the base station, the base station must be put into Registration Mode and the handset needs to be registered successfully. After pairing, the device is provisioned by entering the IP address in a computer browser and logging in with admin credentials. Once provisioned, the device can be added to the Dialpad Admin Portal by navigating to Office Settings and selecting Desk Phones. Finally, ports can be assigned to users or rooms by selecting Options and choosing Assign a new device. Unassigning ports and renaming devices are also possible through the Admin Settings.
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Thanks for sharing your feedback!
We know how much you love cordless options, and Dialpad is happy to provide support for Yealink DECT devices.
Let's dive into the details.
Who can use this feature
Yealink DECT devices can be used with any Dialpad plan.
You must be a Dialpad Admin to perform the provisioning and activation steps outlined in this article.
*DECT headsets do not require activation — this article covers configuring wireless DECT base stations and handsets.
Set up a Yealink DECT device
Setting up your new Yealink DECT device to use with Dialpad is a 4 step process.
First, you’ll pair the device with the base station.
Next, you'll provision the device to Dialpad.
Once provisioned, the device must be added to the Dialpad Admin Portal.
Finally, you’ll activate (assign) the port for a Dialpad user or room.
Pair the handset to the base station
To pair a Yealink DECT device to the base station:
Put the base station into Registration Mode
Press the button on the base station for 5-10 seconds until the registration LED flashes
On the handset, navigate to Register Handset and select OK
Press OK > Settings > Registration > Register Handset > OK
After the handset has registered successfully, the phone will say Handset Subscribed and display the Base NO. and the last 4 characters of the connected base’s MAC address).
Provision the device to Dialpad
Now that the device has been paired to the base station, its time to provision the devices to Dialpad.
On the handset, navigate to the IPv4 Address
Press OK > Status > Base
The IPv4 Address will be listed at the top
Enter the IP address in a computer browser, then press ente
Login using the following credentials
Username: admin
Password: admin
Navigate to Settings
Select Auto Provision
In the Sever URL enter: https://prov.dialpad.com/
Select Confirm
Select Auto Provision Now
Add the phone to the Dialpad Admin Portal
Now that your Yealink device has been provisioned to Dialpad, it's time to add it to the Dialpad Amin Portal.
To add the device, head to your Admin Settings from Dialpad.com
Navigate to Office
Select Office Settings
Select Desk Phones
Select the DECT/ATA Devices tab
Select Add a new DECT/ATA
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Enter the display name and the device's MAC address
Select Add new device
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That's it! The device will reboot and you'll see it listed in the DECT/ADA Devices tab.
Assign the port
Now that the device is provisioned and set up for Dialpad, it's time to assign the port to a user or room.
Assign port to a user
To assign a port to a user, head to the DECT/ATA tab from your Admin Portal.
Select Options
Select Show managed devices
.png "show-dect-managed-devices(2).png")
Select Assign a new device
.png "assign-room-device(1).png")
Select User
Choose the owner, add the display name and port
The port number must match the index number on the handset
Select Assign port
.png "assign-port(1).png")
.png "show-dect-managed-devices(2).png")
.png "assign-room-device(1).png")
.png "assign-port(1).png")
Once the port has been assigned, the base station will reboot.
Assign a port to a room
To assign a port to a room, head to the DECT/ATA tab from your Admin Portal.
Select Options
Select Show managed devices
.png "show-dect-managed-devices(1).png")
Select Assign a new device
Select Room phone
Enter the room name and port number
The port number must match the index number on the handset
Choose the number type
Local
Toll-free
Select Assign port
.png "show-dect-managed-devices(1).png")
After assigning the port, the base station will reboot.
Unassign a port
To unassign a port, head to your Admin Settings from Dialpad.com
Navigate to Office
Select Desk Phones
Select DECT/ATA Devices
Select Options beside the device
Select Show Managed Devices
Select Options
Select Unassign
The device will reboot to apply the update.
Rename a DECT device
To rename a DECT device, head to your Admin Settings from Dialpad.com
Navigate to Office
Select Desk Phones
Select DECT/ATA Devices
Select Options beside the device you want to rename
Select Rename
.png "rename-dect(1).png")
Enter the new display name
Select Rename
.png "rename-dect(1).png")
Rename a managed device
To rename a managed device, head to your Admin Settings from Dialpad.com
Navigate to Office
Select Desk Phones
Select DECT/ATA Devices
Select Options beside the device
Select Show Managed Devices
.png "show-managed-devices(3).png")
Select Rename
Enter the new display name
Select Rename
.png "show-managed-devices(3).png")
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