Faxing on ATA Ports

ATA devices that have been allocated as room devices can be configured for faxing. 

Lets dive into the details. 

Enable faxing on ATA ports

To configure an ATA device for faxing, head to your Admin Settings from Dialpad.com

1. Navigate to Office
2. Select Desk Phones
3. Select DECT/ATA Devices
4. Select Options beside the ATA device
5. Select Show Managed Devices
   
6. Select Enable Fax
   

That’s it! You’ll now see the Fax icon beside the room device. 

Disable faxing on ATA ports 

Decided you don’t need the ATA device to fax? No problem.  

To remove faxing functionality from an ATA device for faxing, head to your Admin Settings from Dialpad.com

1. Navigate to Office
2. Select Desk Phones
3. Select DECT/ATA Devices
4. Select Options beside the ATA device
5. Select Show Managed Devices
    
6. Select Disable Fax
   

You’ll notice that the Fax icon has disappeared from the device. This means the port is now allocated to voice service.

More information

If you would like more information on how to use your ATA device, please be sure to review this Help Center article.