Remove or Reassign a Desk Phone

Remove a desk phone

Dialpad Admins can remove a desk phone from a team member or a shared room.

To remove a desk phone, head to your Admin Settings from Dialpad.com 

1. Navigate to Office 
2. Select Deskphones 
3. Select Options beside the phone you'd like to remove (under User Phones or Room Phones)
4. Select Remove 

Reassign a user phone

To reassign a user phone:

1. Power cycle the desk phone
2. Head to your Admin Settings from Dialpad.com 
3. Navigate to Office
4. Select Desk Phones
5. Select Add User Phone
6. Follow the same provisioning steps as before

Reassign a room phone

To reassign a room phone, head to your Admin Settings from Dialpad.com 

1. Navigate to Office
2. Select Desk Phones 
3. Select Room Phones 
4. Select Options beside the phone you'd like to reassign
5. Select Edit 
6. Select a different caller ID from the drop-down menu