- 31 May 2023
- 1 Minute to read
Check Your Inbox
- Updated on 31 May 2023
- 1 Minute to read
Dialpad organizes calls and messages in your inbox, making it easy to find notifications, voicemails, and more without needing to jump around the app.
Let's take a closer look at what each section of your Dialpad inbox contains.
In the 'Unread' section of your inbox, you can see a full list of all notifications — ranging from calls and voicemails, to messages and faxes.
The 'All' section of your inbox provides a view of all conversations.
View a list of calls your calls in the 'Calls' section of your inbox. Here, you will find inbound and outbound calls, whether they were answered or missed.
View a list of missed calls in the 'Missed' section of your Inbox. You'll also be able to see if the caller also left a voicemail.
From the 'Voicemail' section of your inbox, you'll find all your recent voicemails, with the option to play the voicemail or read a transcription of the message.
From the 'Recordings' section of your inbox, view a list of recorded calls, playing a recording of what you and the caller said.
Your 'Messages' inbox displays a list of sent and received messages.
Check your 'Faxes' inbox to view a list of faxes, and download them with just one click.
The 'Starred' section of your inbox shows you a list of your important starred messages and calls (formerly knowns as 'flagged').
No need to have spam messages clog up your main inbox. The 'Spam' section of your inbox keeps all spam calls and messages tucked into their own folder.
Learn more about Spam and Call Blocking in this Help Center article.
Contact blocking and spam parameters apply to all communications: voice, fax, and SMS.
The 'Unlogged' section of your inbox is for our Salesforce users. Here, you'll find calls that didn’t log properly, allowing you to connect them to the correct contact so that you can log the right record.