Call waiting allows you to see an incoming call while on a call. An incoming call that is “waiting” displays on your desk phone in an available line key.
Note
Desk phones can handle two simultaneous calls: one active and one on hold.
Call waiting is available on these desk phones:
Yealink T series models
While on an active call, the new call populates the screen and the BLF (busy lamp field) flashes.
Press Answer to put your current call on hold. You are then actively connected to your new call.
Use the Swap button or the navigation keys to switch between the calls; One is placed on hold, the other call is active.
Poly VVX Obi series models
Poly phones can handle up to 2 calls simultaneously (1 on hold and 1 active).
While on an active call, the new call populates on the screen.
Press Answer to put your current call on hold. You are then actively connected to your new call.
Use the navigation keys to switch between calls. One is placed on hold, the other call is active.