As your Company's Admin, you have the power. Manage your team, create Departments, set up multiple offices: you can do it all.
Dialpad offers the following Admin types:
- Company Admin
- Office/Regional Admin
- Department/Contact Center Admin
Company Admin
If you're the person who signed up your company with Dialpad, you're automatically the Company Admin.
Office/Regional Admin
A Company Admin can assign any individual user to become an Office Admin.
In cases where multiple offices are being managed across Dialpad, a Company Admin can assign a user as a specific Regional Admin (i.e. manager of more than one Office).
Note
Contact our Customer Care Team to allow regional admins to search users across all Offices they manage.
Department/Contact Center Admin
A Company or Office Admin can assign any individual user to become a Department/Contact Center Admin.
Tip
Admins can add Admin Privileges to as many individual users as they like.