Admin Types in Dialpad

As your Company's Admin, you have the power. Manage your team, create Departments, set up multiple offices: you can do it all. 

Dialpad offers the following Admin types:

• Company Admin
• Office/Regional Admin
• Department/Contact Center Admin

Company Admin

If you're the person who signed up your company with Dialpad, you're automatically the Company Admin.

Office/Regional Admin

A Company Admin can assign any individual user to become an Office Admin.

In cases where multiple offices are being managed across Dialpad, a Company Admin can assign a user as a specific Regional Admin (i.e. manager of more than one Office).

Department/Contact Center Admin

A Company or Office Admin can assign any individual user to become a Department/Contact Center Admin.