Roles & Permissions

As your Company's Admin, you have the power. Manage your team, create Departments, set up multiple offices: you can do it all.  Dialpad offers the following Admin types: Company Admin Office/Regional Admin Department/Contact Center Admin Com...

Dialpad makes it easy for administrators to set up and manage their teams.  Share responsibility and configure your team the way you need — Dialpad provides 6 different types of Admin permissions. Company Admin Office Admin Department Admin Co...

Admins have the ability to add permissions for their team members to unlock features such as analytics , international calling , and fax lines . Before adding user permissions, make sure that your users: Accepted their emailed Dialpad invites ...

When an Executive Assistant pairing is made, the user designated as the Assistant can accept calls on the Executive's behalf for calls to their direct line only. Shared line calls will not go through to the assistant. Let's take a look at workin...