Set a Custom Status

Set a custom status to indicate to others what you're up to. Maybe you're on vacation, or perhaps you just want to let everyone know the task you're working on currently.

If you're looking to set a custom status from a mobile device, visit our Help Center articles on iOS and Android.

Let's take a look at how to set a custom status in Dialpad's desktop app.

Set a custom status

To set your status from the Dialpad app:

1.  Select your avatar (profile photo)
2. Enter your custom status into the text box
3. Select Enter to confirm

To use one of your most recent custom statuses, select the text box, and choose one of your statuses from the drop-down menu.

Status templates

Dialpad also offers a variety of pre-made status templates. 

Select the drop-down menu in the Update your status box and choose one of the templated statuses.

If you select Out Sick, Traveling, or On vacation, Dialpad will ask if you'd like to switch into DND mode — Select No thank you to keep your status without transitioning into DND, or select Yes, turn it on if you want to set your status to DND.

Status timer

We've all been there — you set a BRB status and then forget to remove it when you return. 

Set a timer to force your custom status to disappear after a specific amount of time.

1. Select Clear after
2. Select the timer's duration 
   1. 30 minutes, 1 hour, 2 hours, end of day or end of the week. 

That's it! Your status will expire after chosen time. 

By default, a timer is not enabled. This means your status will stay active until you manually change it. 

Remove a status 

To remove your status, simply select the X icon beside it.

Frequently asked questions

If I put a link in my status, can you click the URL to access the webpage?

Yes, absolutely! Hyperlinks can be clicked from the Contact's profile, or the app sidebar. 

Why don't my recent custom statuses appear when I click the status text box?

You must remove your current status before you can select a new status from the drop-down menu. 

Select the X icon beside your status to re-set the status.