Calls, Messages, Devices and Faxes

• Supported Browsers
• Before You Begin
• Network Test Analysis Guide
• Perform the Tests
• Deep-Dive Your Test Results
• VPN Split-tunnels

See all 8 articles

• Adjust Your Dialpad Audio Settings
• Check Your In-App Audio Settings
• Check Your Inbox
• Dialpad App Presence Icons
• Dialpad App Requirements
• Set Do Not Disturb Mode

See all 12 articles

• IVR Workflow Steps
• IVR Workflows - Early Adopter Program
• Make a Call
• Receive a Call
• Active Call Controls
• Using Call History

See all 28 articles

• Manage Your Contacts
• View Contact Information
• Manage Contact Labels
• Department Contacts FAQs
• Block a Number
• Manually Sync Contacts

See all 8 articles

• Send a Message
• Text Message Campaign Registry for Dialpad Customers
• Receive a Message
• SMS Registration Guide
• Group Messaging
• Text Message Campaign Registry FAQs

See all 13 articles

• How to troubleshoot the “Please check your internet connection” error
• Using Devices with WebHID 
• Provisioning VVX 250, 350 & 450 Obi Edition Devices to Dialpad
• Reset Polycom UCS VVX Admin Password
• Device Recommendations
• Manage a User Desk Phone

See all 17 articles

• Send & Receive a Fax

• STIR/SHAKEN for Dialpad Users
• Call Spoofing
• Security FAQs

• Manage Your Dialpad Devices
• Getting Started with the iOS App
• Getting Started with the Android App
• Switch between HD and carrier
• Switch a Call Between Devices
• Add a Forwarding Prompt

See all 13 articles

• Wireless (WiFi) connection issues
• Call Quality Overview
• Mic Issues on Apple macOS & Microsoft Windows
• Network Setup Recommendations
• Home Network Troubleshooting Tips
• Getting Help for your Network Assessment Test Results

See all 16 articles