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Faxing on ATA Ports

ATA devices that have been allocated as room devices can be configured for faxing.

Lets dive into the details.

Who can use this

Office and Company Admins can configure ATA devices for faxing.

Enable faxing on ATA ports

To configure an ATA device for faxing, go to your Admin Settings from Dialpad.com

  1. Navigate to Office > Desk Phones

  2. Select DECT/ATA Devices

  3. Select Options beside the ATA device

  4. Select Show Managed Devices

    Screenshot of the Admin Settings Desk Phones page, featuring orange boxes around Desk Phones in the left sidebar navigation, the DECT / ATA Devices tab, and an orange arrow pointing to an Options menu with 'Show Managed Devices' highlighted.

     

  5. Select Options > Enable Fax

    Screenshot of a modal window showing a table of managed devices, featuring an orange arrow pointing to an open Options menu with 'Enable fax' highlighted in an orange box.

That’s it! You’ll now see the Fax icon beside the room device.

Screenshot of a modal window showing managed devices, featuring an orange box and arrow highlighting a document icon under the 'Fax Enabled' column.

Disable faxing on ATA ports 

Decided you don’t need the ATA device to fax? No problem.  

To remove faxing functionality from an ATA device for faxing, go to your Admin Settings from Dialpad.com

  1. Navigate to Office > Desk Phones

  2. Select DECT/ATA Devices

  3. Select Options beside the ATA device

  4. Select Show Managed Devices

    Screenshot of the Admin Settings Desk Phones page, featuring orange boxes around Desk Phones in the left sidebar navigation, the DECT / ATA Devices tab, and an orange arrow pointing to an Options menu with 'Show Managed Devices' highlighted.
  5. Select Options > Disable Fax

    Screenshot of a modal window showing a table of managed devices, featuring an orange arrow pointing to an open Options menu with 'Disable fax' highlighted in an orange box.

     

You’ll notice that the Fax icon has disappeared from the device. This means the port is now allocated to voice service.

More information

If you would like more information on how to use your ATA device, please be sure to review this Help Center article.
 

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