Dialpad Everywhere

Margaret Beinarovics

Updated September 14, 2026 23:59

Gain instant access to Dialpad features you use most, no matter what tab, window, or app you’re using.

Before getting started with Dialpad Everywhere, make sure you've upgraded to the latest available version of the app.

How to set up Dialpad Everywhere

To get started with Dialpad Everywhere, open your App Settings.

Select Customize Notifications and sounds
Select Other Settings
Check the box beside Make call controls and integrations persistent while on a call

Choose if you like Dialpad Everywhere to launch immediately when starting or receiving calls, and if you want it to appear for calls on other devices

Once enabled, you'll notice Dialpad Everywhere pop up on your screen when you navigate away from an active call started on your desktop app.

Screenshot of the Dialpad Everywhere floating widget displaying active call controls, app integration icons, and a real-time call transcript for an ongoing conversation with Claudia Aguirre.

Access call controls

Hover over your Dialpad Everywhere interface to display all your available call controls, including:

Mute
Hold
Dialpad
Warm Transfer
Direct Transfer
Add a Caller
Recording
Hang up

Screenshot of the Dialpad Everywhere widget displaying top call controls (Mute, Hold, Keypad, More options, and Hang up) with the expanded 'More options' menu open, showing Transfer call, Add caller, Record, and Park.

Dialpad AI Everywhere

If you have Dialpad AI enabled, you’ll see the AI button in Dialpad Everywhere. Select the icon to see the live transcript of your call.

Screenshot of the Dialpad Everywhere widget featuring an orange box highlighting the Dialpad AI sparkle icon located on the lower integration toolbar.

Not only that, but easily toggle between your Real-Time Transcripts and your Real-Time Assist cards.

Note

Only users with Real-Time Assist configured can see RTA cards in their Dialpad Everywhere instance. Refer to our Pricing Page to see if you have access to this feature. If you have questions about your plan or need help enabling Real-Time Assist, contact Dialpad Support.

Available integrations

Ditch context switching and distractions with integrations embedded directly into your Dialpad Everywhere interface.

Available integrations include:

G Suite and Office 365 Integrations

Screenshot of the Dialpad Everywhere widget showing active call controls and integration icons, with the Google Calendar tab selected to reveal event creation options and upcoming schedule details.

Email

Compose Message	Recent Emails	View All
Launch email app in a browser tab with compose open	Links to last three emails exchanged	View all shared emails

Calendar events

Create Event	Shared Events	View All
Launch calendar app in a browser tab with create event open	Current event and next event together	View all shared events

Documents

Create Document	Shared Documents	View All
Launch drive app in browser tab	Three shared files	View all shared documents

Salesforce integration

Create opportunity

Opens Salesforce in a new browser tab on the create opportunity view

Log activity

Shows the log activity UI

View lead

Navigates you to the lead (if connected)

Zendesk and ServiceNow integrations

Create ticket

Launch the Zendesk/ServiceNow app in a browser tab with new ticket open

Recent tickets

Shows last three tickets for this contact

View record

Launch the Zendesk/ServiceNow in the browser tab to page showing all tickets for this contact