Access Meetings User Analytics
    • 15 Jan 2024
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    Access Meetings User Analytics

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    Article Summary

    Dialpad Meeting's analytics dashboard provides users with insights into meeting trends. The dashboard allows users to view information such as the busiest days for meetings, meeting duration, number of participants, and more. The analytics overview includes metrics such as total conferences, total minutes, total participants, unique participants, and average minutes per call. Users can select their desired date range and access the analytics overview from the Dialpad Meetings dashboard. The analytics overview also provides information on meeting duration, screenshares per day, and participant habits. Metrics such as total meetings, total minutes, total number of participants, unique participants, average duration, and screenshares are displayed in the analytics overview. However, user analytics are not available on free accounts and require an upgrade to access detailed user analytics.

    Dialpad Meeting's built-in analytics dashboard gives users and teams insights into meeting trends. Easily see which days of the week are busiest for meetings, how long your meetings lasted, how many participants were in your meetings, and much more! 

    Let's dive into the details.

    Who can use this feature?
    You'll need a Dialpad Meetings Business license to access user analytics.

    Analytics menu overview

    Your analytics overview includes a breakdown of total conferences, total minutes, total participants, unique participants, and average minutes per call.

    You can access the analytics overview from the Dialpad Meetings dashboard:

    1. Select Menu
    2. Select Analytics
      DPM_Analtyics_Menu.png
    3. Choose your desired date range
      1. Past 7 days
      2. Past 30 days
      3. Past 90 days
    4. Select the desired tab
      1. Total Meetings: Displays information on meeting duration, participant numbers. and daily trends. 
      2. Meeting Duration: Displays information on how long each meeting lasted, and your total meeting time. 
      3. Screenshares: Displays the number of meetings and screenshares per day.

    The Habits section details your busiest day and information on where your participants were joining from. 

    Meeting metrics

    In the analytics overview, you'll see the following metrics:

    • Total meetings: Total number of meetings during the selected time frame. 
    • Total minutes: Total number of minutes spent in meetings during the selected time frame. 
    • Total number of participants: Total number of participants in your meetings during the selected time frame.
    • Total number of unique participants: Total number of participants in your meetings during the selected time frame. 
    • Average duration: Average meeting length during the selected time frame. 
    • Screenshares: The number of meetings where one participant shared their screen. 
      • Each broadcast counts as one screenshare. If two people share their screen during the same meeting, that will count as two screenshares. 

    Frequently asked questions

    Why don't I see the Analytics menu?

    User analytics are not available on free accounts. Upgrade your plan to take advantage of detailed user analytics. 



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