Unique Meeting IDs

  • Updated



Let's take a closer look at how Unique Meeting IDs work.

Set a Team Name

Before you can create a Unique Meeting ID, a Dialpad administrator must set a unique name for your team.

First, head to your Dialpad Meetings Enterprise Portal

  1. Select Team Settings
  2. Navigate to Team Name 
  3. Select Set up                        meetings
  4. Enter your team name 
    • For example: https://meetings.dialpad.com/room/acme-corp/a123456789
    • Once a team name is set, it can't be changed

Your organization’s team name will appear in the meeting URLs of all Unique Meeting rooms that you or your teammates host. 

Create a Unique Meeting ID

To create a Unique Meeting ID for your next meeting:

  1. Navigate to your Dialpad Meetings settings
  2. Navigate to Unique Room URL
  3. Toggle on Use a unique room URL for all meetings by default? 


Scheduling With a Unique Meeting URL

If you’ve turned on the toggle in your Dialpad Meetings settings, you’ll automatically be assigned a Unique Meeting ID number when you click on the Start new meeting button or use the web scheduler (that’s the Schedule for later hyperlink) on the Dialpad Meetings platform.

Manage a Unique Meeting URL

You can toggle individual meeting settings by clicking the All Meeting Settings links within the Google or Outlook calendar add-on shelf.


If you’ve created a meeting via the Dialpad Meetings platform, simply select the Meetings page from the drop-down menu at the top, click on the unique meeting you’d like to configure (in either the History or Upcoming tabs), and click the Settings button (the gear icon) in that meeting’s overlay window. You can now manage the settings for that particular unique meeting.

Changes made here won't affect your personal meeting room settings.

Join a Unique Meeting

There are several ways you can join a Unique Meeting:

  1. You can join a Unique Meeting via an app (Dialpad, Google, or Outlook) by clicking on the meeting URL.
  2. You can also dial into the meeting using the phone number and pin provided in the invite.
  3. Additionally, meeting organizers can dial in using the meeting phone number provided in the invite and their organizer pin (you can find that in the third-party calendar add-on shelf).

After you’ve changed the setting in Dialpad Meetings, you can use the Unique Meeting function from the following third-party apps: 

  • Google
  • Outlook

When you create a Dialpad Meeting using Google or Outlook, it will automatically be assigned a Unique Meeting ID.

Now, when you create a meeting using the Google Calendar add-on, the Start new meeting button in Dialpad Meetings, or the Schedule for later hyperlink (more on that in a sec), you’ll notice that the meeting ID is completely unique (and harder to spell)...


...versus your traditional, personal room.  



Where is this feature supported?

Currently, Unique Meeting IDs are supported in Dialpad Meetings for desktop and mobile, the Dialpad Meetings Google Calendar add-on, and the Dialpad Meetings Outlook add-in. 

I’ve toggled the unique meeting setting to “on” in my profile. Why can’t I create a meeting with a Unique ID?

First, check to see if your administrator has set a team name for your enterprise account. A team name must be set before you can use this feature.

Then, assuming you’re creating meetings from supported third-party calendars, make sure you have the Dialpad Meetings add-on(s) installed, and that you’re authenticated with the account set to use Unique Meeting IDs.

Unique Meeting IDs aren't supported on all platforms and workflows quite yet, but that will be coming soon.

Do Unique Meeting IDs have an expiration? 

There's no restriction on the length of time a Unique Meeting ID is active. Once created, it exists forever. However, if you created it through the web scheduler, you can manually delete it.

When using Unique Meeting IDs, can I have multiple meetings under different names going on at the same time?

 Yes you can! Dialpad Meetings Enterprise users can schedule multiple unique meeting IDs to run at the same time.