Unique Meeting IDs

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Let's take a closer look at how Unique Meeting IDs work in Dialpad Meetings.

Who can use this feature? 

Unique Meeting IDs are available to Dialpad Meetings customers with an Enterprise license. 

Setting up your team name

Before you can create a Unique Meeting ID, a Dialpad administrator within your organization must set a unique name for your team. Your organization’s team name will appear in the meeting URLs of all Unique Meeting rooms that you or your teammates host. 

For example https://meetings.dialpad.com/room/acme-corp/a123456789

Once a team name is set, it can't be changed.

Creating a Unique Meeting ID

Here’s how you can create a Unique Meeting ID for your next gathering:
1. First, navigate to your Dialpad Meetings settings.
2. Scroll down and toggle Use unique meetings by default? to Enabled.

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Third party apps
After you’ve changed the setting in Dialpad Meetings, you can use the Unique Meeting function from the following third-party apps: 

  • Google
  • Outlook

When you create a Dialpad Meeting using Google or Outlook, it will automatically be assigned a Unique Meeting ID.

Now, when you create a meeting using the Google Calendar add-on, the Start new meeting button in Dialpad Meetings, or the Schedule for later hyperlink (more on that in a sec), you’ll notice that the meeting ID is completely unique (and harder to spell)...

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...versus your traditional, personal room.  

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Scheduling a Unique Meeting

If you’ve turned on the toggle in your Dialpad Meetings settings, you’ll automatically be assigned a Unique Meeting ID number when you click on the Start new meeting button or use the web scheduler (that’s the Schedule for later hyperlink) on the Dialpad Meetings platform.

Managing a Unique Meeting

You can toggle individual meeting settings by clicking the All Meeting Settings links within the Google or Outlook calendar add-on shelf.

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If you’ve created a meeting via the Dialpad Meetings platform, simply select the Meetings page from the drop-down menu at the top, click on the unique meeting you’d like to configure (in either the History or Upcoming tabs), and click the Settings button (the gear icon) in that meeting’s overlay window. You can now manage the settings for that particular unique meeting.

Changes made here won't affect your personal meeting room settings.

Joining a Unique Meeting

There are several ways you can join a Unique Meeting:

  1. You can join a Unique Meeting via an app (Dialpad, Google, or Outlook) by clicking on the meeting URL.
  2. You can also dial into the meeting using the phone number and pin provided in the invite.
  3. Additionally, meeting organizers can dial in using the meeting phone number provided in the invite and their organizer pin (you can find that in the third-party calendar add-on shelf).

Frequently asked questions

Where is this feature supported?

Currently, Unique Meeting IDs are supported in Dialpad Meetings for desktop and mobile, the Dialpad Meetings Google Calendar add-on, and the Dialpad Meetings Outlook add-in. Support for other ways to create a Unique Meeting ID is coming soon.

I’ve toggled the unique meeting setting to “on” in my profile. Why can’t I create a meeting with a Unique ID?

First, check to see if your administrator has set a team name for your enterprise. A team name must be set before you can use this feature.

Then, assuming you’re creating meetings from supported third-party calendars, make sure you have the Dialpad Meetings add-on(s) installed, and that you’re authenticated with the account set to use Unique Meeting IDs.

Unique Meeting IDs aren't supported on all platforms and workflows quite yet, but that will be coming soon.

Do Unique Meeting IDs have an expiration? For example, if I have a recurring staff meeting using a specific Unique Meeting ID, will it eventually be deleted or disappear?

There's no restriction on the length of time a Unique Meeting ID is active. Once created, it exists forever. However, if you created it through the web scheduler, you can manually delete it.

When using Unique Meeting IDs, can I have multiple meetings under different names going on at the same time?

 Yes you can! Dialpad Meetings Enterprise users can schedule multiple unique meeting IDs to run at the same time.

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