Port Out Dialpad Numbers
- 28 Mar 2024
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Port Out Dialpad Numbers
- Updated on 28 Mar 2024
- 1 Minute to read
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- DarkLight
- PDF
- New
Article Summary
To port out a Dialpad number, you need a unique PIN associated with your number. This PIN, along with your account number, will allow your new service provider to transfer the number. Do not cancel your Dialpad account until the port out is complete and the new provider successfully ports in the number. To port out a single number, go to the provided website and enter the number you want to port out. Dialpad will generate a PIN for that number. For multiple numbers, go to the website and select the numbers you want to port out or use the "Select All" option. Enter a 4-digit PIN and select "Set Bulk Pin". Each ported-out number will share the same PIN. If you encounter any issues, contact Dialpad's Porting Support Team.
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Looking to port out a Dialpad number?
Let's dive into the details.
Who can use this feature
Company and Office Admins can initiate the number porting process straight from the Dialpad portal.
Only Dialpad numbers within your Company are eligible to be ported out.
Only Dialpad numbers within your Company are eligible to be ported out.
How to port out a Dialpad number
Before contacting your new service provider, you'll need a unique PIN associated with your Dialpad number(s). This PIN and other information, such as your account number, will allow your new service provider to port the Dialpad number(s) to their system.
Please do not cancel your Dialpad account until the port out is complete and your new service provider successfully ports in the number(s).
To port out a Dialpad number, head to dialpad.com/portout.
- Enter the number you'd like to port out
- Select Get Pin Number
Dialpad will automatically generate a PIN for that number.
Porting out multiple numbers
To port out multiple Dialpad numbers, head to dialpad.com/portout.
- Navigate to Current Portout Numbers
- Check the box beside the numbers you want to port out
- Or, use the Select All option to select all avaialable numbers
- Enter a 4 digit pin
- Select Set Bulk Pin
Each Dialpad number you port out will share the same PIN number.
Port out issues
Are you experiencing any issues trying to port out numbers? Please reach out to our dedicated Porting Support Team at [email protected]
Be sure to review our Porting FAQ page for more information.
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