Porting and Number Customization

Pick your number, or keep your current one. Dialpad gives you the tools you need to customize your numbers for inbound and outbound calls, ensuring your clients remember your name, your product, and your brand.

Learn how to port numbers, customize your caller ID, and more!

Porting

If you've had the same catchy phone number for 15 years, your clients may know it by heart. That's where number porting comes in. 

Porting is the transfer of a phone number between two different service providers — and it means your customers won't have to learn a new number when you join Dialpad.

Learn all about the porting process in the following articles.                                             

• Port in Your Local US Number
  
• Port in Your Toll-Free US Number
• Porting FAQs
• Porting Rejection Code and Resolution Guide
• International Porting Basics
• International Porting Resources
• Porting Out Dialpad Numbers

Number Management

A simple and effective marketing strategy, custom phone numbers offer insight into what your business does, and helps callers remember how to reach you. 

Let's dive into the details.  

• How to Request a New Caller ID Name
• Caller ID FAQs
• How to Prevent Being Flagged as a SPAM Caller
• Add Local or Toll-Free Numbers
• Requirements for New International Geographic and Mobile Phone Numbers
• Requirements for New International Toll-Free Phone Numbers
• STIR/SHAKEN for Dialpad Users