Google Workspace Sign Up Issue
- 07 Jun 2023
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Google Workspace Sign Up Issue
- Updated on 07 Jun 2023
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Article Summary
Some Google Workspace Admins may encounter difficulties during the sign-up process due to API access being disabled on their Google Workspace domain. API access is necessary to verify the admin's identity and access their Office user list. To resolve this issue, Google Workspace Admins can enable API access through their Google Admin console. They need to sign in, navigate to the Security API Reference section, select 'Enable API Access,' and save the changes. Once API access is re-enabled, the Dialpad signup process for their Office should proceed smoothly.
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I can't get past the 'Are you the Google Workspace Admin for your Office' step during Sign Up.
Sometimes Google Workspace Admins can't get past this message because API access is turned off on their Google Workspace domain. We use the API in order to verify that you're the Google Workspace Admin and to access your Office user list.
As the Google Workspace Admin, you can enable API access from your Google Admin console by:
- Signing into your Google Admin console
- Navigate to Security>API Reference
- Check 'Enable API Access'
- Click 'Save Changes'
Once you've re-enabled API access you should be able to continue the Dialpad signup process for your Office.
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