- 22 Sep 2023
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Authenticate Google Workspace or Office 365 Admin in Dialpad
- Updated on 22 Sep 2023
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Google Workspace and Office 365 Admins are not automatically recognized as Admins in Dialpad. However, it is a simple process to manually authenticate as a Dialpad Admin. To do this, go to the Admin Settings on Dialpad.com and navigate to Users. From there, select Add Users and then choose "Select Them From Your Directory." Dialpad will redirect you to Google Workspace or Office 365, where you need to enter your login credentials and allow access to Dialpad. Once authenticated as a Dialpad Admin, return to Dialpad and select "Select them from your Directory." You will now have the option to add users from your Google Workspace or Office 365 directory.
Google Workspace and Office 365 Admins are not automatically identified as Admins in Dialpad. It takes only a few clicks to authenticate as a Dialpad Admin manually, though.
First, head to your Admin Settings from Dialpad.com
- Navigate to Users
- Select Add Users
- Select Select Them From Your Directory
- Dialpad will redirect to Google Workspace or Office 365 (depending on which is used).
- Enter your Google/Office 365 login credentials and allow access to Dialpad you've then successfully authenticated as a Dialpad Admin.
Now that you've authenticated as an Admin, return to Dialpad.
Now, when you select Select them from your Directory, you'll see the option to add Users from your Google Workspace or Office 365 directory.