Decided that Dialpad isn't for you? We're sad to see you go, and we sure hope to see you again soon.
Depending on your plan, we have different cancellation methods. Read on for more information.
Cancel a Free Trial
Contact our Support Team to cancel a free trial before it expires.
Cancel an Account
If you are on an annual or monthly plan, your account size will dictate how you can cancel your Dialpad account.
- If there are 1-5 Users in your Company, the Office Admin can cancel the account by following the steps below:
- Navigate to Admin Settings from Dialpad.com
- Select Billing and click Cancel My Account.
- If your account size is 6 or more Users, please contact our Support Team for assistance.
Be sure to read our cancellation FAQs here.
Should you have any questions regarding our Terms of Service, they can be found here.