Port Out Dialpad Numbers
  • 14 Feb 2024
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Port Out Dialpad Numbers

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Article Summary

Looking to port out a Dialpad number?

Let's dive into the details. 

Who can use this feature

Company and Office Admins can initiate the number porting process straight from the Dialpad portal.
Only Dialpad numbers within your Company are eligible to be ported out.

How to port out a Dialpad number

Before contacting your new service provider, you'll need a unique PIN associated with your Dialpad number(s). This PIN and other information, such as your account number, will allow your new service provider to port the Dialpad number(s) to their system.

Please do not cancel your Dialpad account until the port out is complete and your new service provider successfully ports in the number(s).

To port out a Dialpad number, head to dialpad.com/portout

  1. Enter the number you'd like to port out
  2. Select Get Pin Number

Dialpad will automatically generate a PIN for that number.

Porting out multiple numbers

To port out multiple Dialpad numbers, head to dialpad.com/portout

  1. Navigate to Current Portout Numbers
  2. Select all the numbers to port out
  3. Select Set Bulk Pin 

Each Dialpad number you port out will share the same PIN number.

Port out issues

Are you experiencing any issues trying to port out numbers? Please reach out to our dedicated Porting Support Team at [email protected] 

Be sure to review our Porting FAQ page for more information.



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