Port Out Dialpad Numbers
    • 06 Jun 2024
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    Port Out Dialpad Numbers

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    Article summary

    Looking to port out a Dialpad number?

    Let's dive into the details. 

    Who can use this feature

    Company and Office Admins can initiate the number porting process straight from the Dialpad portal.
    Only Dialpad numbers within your Company are eligible to be ported out.

    How to port out a Dialpad number

    Before contacting your new service provider, you'll need a unique PIN associated with your Dialpad number(s). This PIN and other information, such as your account number, will allow your new service provider to port the Dialpad number(s) to their system.

    Please do not cancel your Dialpad account until the port out is complete and your new service provider successfully ports in the number(s).

    To port out a Dialpad number, head to dialpad.com/portout

    1. Enter the number you'd like to port out
    2. Select Get Pin Number

    Dialpad will automatically generate a PIN for that number.

    Porting out multiple numbers

    To port out multiple Dialpad numbers, head to dialpad.com/portout

    1. Navigate to Current Portout Numbers
    2. Check the box beside the numbers you want to port out
      1. Or, use the Select All option to select all avaialable numbers
    3. Enter a 4 digit pin
    4. Select Set Bulk Pin 

    Each Dialpad number you port out will share the same PIN number.

    Port out issues

    Are you experiencing any issues trying to port out numbers? Please reach out to our dedicated Porting Support Team at [email protected] 

    Be sure to review our Porting FAQ page for more information.

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