Multiple Offices are available are available to Pro and Enterprise accounts. To create a new Office, contact your sales rep directly to have this setup.
Managing multiple Offices within Dialpad will require you to become a Company Administrator. Once this is set and you've logged into your Dialpad portal, you'll see a blue banner appear across your screen displaying the Office you're currently viewing.
To toggle between Offices, click on the Office name to display an alphabetical list of Offices.
Clicking on an individual Office will pull up your Office Settings, including areas to:
- Create/Edit your Office Name
- Add/Remove Office Admins (or via your Team page)
- Adjust Office-Wide Settings
- Create Executive Assistant Pairings
- Register E911 Location
Click on Company Settings on the left-hand side of the banner to be taken to your Company Settings page.
Each office listed in your Company Settings page has its own drop-down menu which gives you the ability to jump to your Office Settings, Team Page, or Billing.
Add a Regional Office Admin
For times when you need a specific Administrator to manage more than one Office at a time. To assign a Company Administrator as a Regional Office Administrator:
- Navigate to Company Settings>Company Administrators
- Add the team member if they're not already displayed
- Click the drop-down menu next to their name and select Make Regional Administrator
- Click on Select Offices
- Select all the Offices you want the team member to manage
If you ever need to change the Offices the Regional Administrator manages, just navigate back and click on Change Offices next to their name.