Manage Multi. Offices

Multiple offices are available to Pro and Enterprise accounts. To create a new office, contact your sales rep directly to have this setup.

Managing multiple offices within Dialpad will require you to become a Company Admin. Once this is set and you've logged into, you'll see a blue banner appear across your screen displaying the office you're currently viewing. 

To toggle between offices, click on the office name to display an alphabetical list of offices. 

Clicking on an individual office will pull up your Office Settings, including areas to:

  • Create/Edit your Office Name
  • Add/Remove Office Admins (you can still do this on your Team page)
  • Adjust Office-Wide Settings (call recording, international calling, etc.)
  • Create Exec-Assist Pairings
  • Port Existing Numbers
  • Register E911 Location

Company Settings

Click on Company Settings on the left-hand side of the banner to be taken to your Company Settings page.

Each office listed in your Company Settings page has its own drop-down menu which gives you the ability to jump to your Office Settings, Team Page, or Billing.

Add a Regional Office Admin

For times when you need a specific Admin to manage more than one Office at a time. To assign a Company Admin as a Regional Office Admin:

  • Navigate to Company Settings>Company Administrators
  • Add the team member if they're not already displayed
  • Click the drop-down menu next to their name and select Make Regional Admin
  • Click on Select Offices 
  • Select all the Offices you want the team member to manage

If you ever need to change the Offices the Regional Admin manages, just navigate back and click on Change Offices next to their name.