Add and manage multiple offices

If you've signed up with G Suite or Office 365, your primary Office Admin (meaning the first person that signed up for your account) automatically becomes a Company Admin.

Let's take a look at adding and managing multiple offices. 

Who can use this feature?

Multiple Offices are available to Dialpad Talk and Sell Pro and Enterprise accounts.

If you're an invoiced customer, please reach out to our support team to create multiple offices.

Add a New Office 

(US Offices only)

To add a new US office to your account, follow these steps:

  1. Navigate to your Admin Settings via the web portal
  2. Select My Company from the drop-down menu in the upper left-hand corner
  3. Select Add New Office


You'll be walked through creating a new office which includes sections to:

  • Name your office 
  • Add the Office Admin 
  • Add E911 location 
  • Select Main Line phone number
  • Enter payment information (credit card)
    • If on unified invoice billing, you'll skip this step
    • If not on unified invoice billing, you'll be asked to provide a billing contact


Once your new office is created, you'll see it appear under the Office section of your Company Settings.


Clicking on an individual Office will pull up your Office Settings, including areas to:

Add an international office

To add an international office, please reach out to support.

Don't forget, you'll need to be the company admin in order to add an office. 

Company Settings

To view your Company Settings, navigate to Admin Settings and select My Company from the drop-down menu.


Each Office listed in your Company Settings page has its own drop-down menu which gives you the ability to rename your Company or jump to your Office Settings, Team Page, or Billing.

Add a Regional Office Admin

For times when you need a specific Administrator to manage more than one Office at a time. To assign a Company Administrator as a Regional Office Administrator:

  • Navigate to Company Settings > Company Administrators
  • Add the team member if they're not already displayed
  • Click the drop-down menu next to their name and select Make Regional Administrator
  • Click on Select Offices 
  • Select all the Offices you want the team member to manage


If you ever need to change the Offices the Regional Administrator manages, just navigate back and click on Change Offices next to their name.


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