Purchase or Order a Desk Phone
    • 16 Nov 2023
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    Purchase or Order a Desk Phone

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    Article Summary

    Dialpad recognizes the continued importance of desk phones in business communication, alongside the rise of cloud-based communication. To meet the needs of companies using Dialpad, they offer and support specific desk phones such as Obihai, Yealink, and Polycom products. To purchase a desk phone, users can navigate to their Admin Settings on Dialpad.com, select Office, then Desk Phones. From there, they can choose to buy phones or learn more about compatible devices. After selecting the desired device, quantity, and payment plan on the partner website, the purchased devices can be assigned to user accounts or used as room phones. Dialpad aims to ensure that businesses have all their communication requirements met by offering and supporting desk phones alongside their cloud-based solutions.

    While a significant portion of business communication now happens in the cloud, we know that the desk phone still plays a vital role in day-to-day business conversations, and we want to make sure that companies using Dialpad have all of their communications needs met. That's why Dialpad continues to offer and support specific desk phones.


    Who can use this feature

    Purchasing desk phones directly from Dialpad is available on Dialpad Ai Voice, Ai Contact Center, and Ai Sales plans, standard and above.

    Let's take a look at the details.

    Purchase a desk phone

    Dialpad sells Obihai, Yealink and Polycom products.

    To purchase an item, navigate to your Admin Settings from Dialpad.com 

    1. Navigate to Office 
    2. Select Desk Phones 
    3. Select Buy phones or learn more about compatible devices
    4. Select Continue to partner website
    5. Choose the desired device, quantity, and payment plan


    Once purchased,  devices can be assigned to user accounts and shared lines (Main Line, Department, Contact Centers) or remain simply as a room phone.




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