Voicemail Drop
    • 28 Jul 2023
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    Voicemail Drop

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    Article Summary

    Outbound calls can keep representatives busy all day, but voicemail drop can make them more efficient. Voicemail drop allows representatives to play a pre-recorded message while continuing to call other prospects. To enable voicemail drop, go to Dialpad.com and navigate to the voicemail drop section. Choose the desired message to play, either by recording it within Dialpad or uploading an mp3 file. The message should be no larger than 32MB and no longer than 45 seconds. To use voicemail drop, when an outbound call goes to voicemail and a beep is heard, select VM Drop. If there are multiple voicemail drop options, choose the desired message. Dialpad will automatically leave a voicemail based on the chosen option, allowing representatives to immediately call someone else without spending time leaving messages.

    Outbound calls keep your Reps busy throughout the entire day. Voicemail drop makes them more efficient by letting a Rep drop off a call and play a pre-recorded message automatically while they continue to call another prospect.

    Let's take a look at voicemail drop.

    Who Can Use This Feature

    Voicemail drop is available to Ai Sales customers on the Pro and Enterprise plans

    Enable Voicemail Drop

    To enable Voicemail Drop, head to Your Settings from Dialpad.com 

    1. Navigate to Voicemail Drop
    2. Select Enable Voicemail Drop
    3. Choose the desired message to play

    You can choose to record a voicemail right within Dialpad, or upload an mp3 file.

    If you choose to record or create a custom message, it must be no larger than 32MB in size and no longer than 45 seconds in length.

    Use Voicemail Drop

    Once an outbound call goes to voicemail and you hear a 'beep' from the other side, select VM Drop.

    If you have multiple Voicemail Drop options, you will be prompted to select the desired message. 

    Dialpad will automatically leave a voicemail based on the option chosen. You, on the other hand, can immediately call someone else and don't have to spend precious minutes leaving messages. 


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