Need to port a number from Ireland? This guide will walk you through the process.
Supported number types
Dialpad can port the following Irish number (ie +353) types:
Geographic Number
Toll-Free Number
Required documents
In order to complete your port request, Dialpad requires the following documents.
LOA
Latest Invoice from current carrier
Note
In some cases, additional documentation may be requested after the port request is submitted.
Document list
Click the links below to obtain the LOA for your port request.
How long will it take?
The standard lead time (SLT) for a port request is:
7 business days for geographic numbers
7 business days for toll-free numbers
Note
Additional time is added if there is a rejection for missing/incorrect information.
Porting requirements
Number portability for all number types is available via the larger operators but not available with all operators. Please enquire with the current number operator whether porting away is possible via them.
The full list of phone numbers you want to port, including the country code
The LOA must be signed by the person who has administrative rights on the account with the current carrier.
Verify the account number with your current (upstream) carrier and make sure it matches their records exactly.
Include the main telephone number and Wholesale Account Number in your request.
Include the line type on the LOA.
Possible port rejection reasons
Port requests can occasionally be rejected. To help avoid delays, review these common rejection reasons and double-check your information before submitting your request.
Incorrect end user name.
Incorrect service address.
Incorrect or missing Wholesale Account Number.
Incorrect account number on file with the current (upstream) carrier.
The requested number is part of a range of DIDs.
The number is not active.
The requested port date isn't available.
Porting checklist
LOA is filled out, dated, and signed.
Latest invoice from current carrier.
The main telephone number is included.
Wholesale Account Number is included.
Account number has been verified with your current (upstream) carrier.
All numbers are active with your current carrier.
All numbers in your account are porting over or you’ve disassociated them from the other numbers in your account with your current provider.
You've provided a requested port date that has been confirmed as available.
Cost
We charge a one-time porting fee for Ireland. For more information please reach out to sales@dialpad.com.
More information
Be sure to read our Porting FAQs for more information on the porting process.