Network Configuration Resources

Want to learn more? We've compiled a list of glossaries, and additional resources for more information on network configuration and maintenance.

Dialpad

• Dialpad Self-Service Deployment Guide
• Network Recommendations
• Supported Desk Phones
• Headset Recommendations
• Supported Browsers
• Desk Phones (FAQs)

VoIP best practices

• Five Best VoIP Practices to Follow for Quality and Reliability.
• 10 Best Practices for VoIP Success
• VoIP on Cisco Meraki: FAQ and Troubleshooting Tips - Cisco
• Wireless VoIP QoS Best Practices - Cisco Meraki 
• VoIP Mechanic - "What is VoIP?"

General

• Capacity vs. Bandwidth: Why You're Not Getting What You Pay For
• In networking, what are bandwidth, latency, and speed?

Routes and traceroute

• What Is Traceroute and How Does It Work?
• How to Use Traceroute to Identify Network Problems

Jitter

• Network Jitter - Common Causes and Best Solutions | IR
• Network Jitter: How to Test, Measure, and Reduce Jitter in VoIP

Manufacturer support sites

• Cisco Meraki
• SonicWall

VPN split-tunnel support

Dialpad (as with most VoIP providers) does not support VPNs. If a VPN is required for work, the Dialpad traffic should be routed through a split-tunnel configuration.

• Dialpad Networking Recommendations