Ai Voice Isolation

Background noise (whirring fans, crying babies, and enthusiastic dogs) can be distracting during phone calls. Dialpad's Ai Voice Isolation ensures your microphone only picks up your voice, reducing background noise in calls and meetings.

Let’s take a closer look at how Ai Voice Isolation works.

Who can use this

All Dialpad users can use Ai Voice Isolation.

Turn on Ai Voice Isolation

Ai Voice Isolation is turned on by default for all Dialpad users, making calls clearer by reducing background noise.

To turn Ai Voice Isolation on or off from the Dialpad app, head to your Hardware Settings.

1. Navigate to Microphone

2. Check the box beside Ai Voice Isolation
   
   You can also turn on Ai Voice Isolation from the Hardware Settings section of your Dialpad App Preferences.

Note

If you have a bad connection or we detect low system performance, Ai Voice Isolation will automatically turn off, and the default settings will apply to your next call.

Turn on Ai Voice Isolation for Dialpad Meetings

Ai Voice Isolation can be turned on before you join a meeting, or during a live meeting.

To turn on Ai Voice Isolation before you join a meeting:

1. Select Mic Settings

2. Toggle on Ai Voice Isolation

3. Toggle the slider on or off
   

To turn Ai Voice Isolation on during a meeting:

1. Select the mic icon

2. Toggle on Ai Voice Isolation

   

You’ll see a banner indicating if the Ai Voice Isolation is on (active) or off.

Note

If you have a bad connection or we detect low system performance, Ai Voice Isolation will automatically turn off, and the default settings will apply to your next call or meeting.

Frequently asked questions

How well does Dialpad’s Ai Voice Isolation work?

Dialpad's Ai Voice Isolation performed better than similar products when tested with various background noises, like lawnmowers, wind, buses, office chatter, and kids.

What if I work on a less-powerful machine, like a Chromebook?

Ai Voice Isolation is not recommended for machines with fewer than four cores.